Mercedes-Benz of Lehigh Valley

Polite, efficient, organized, reasonable in cost. Prior experience with Keenan was a NIGHTMARE. This was a pleasure

Worked with Juan in service department who was a consummate professional. Juan was courteous and very professional. Service at LV Mercedes Benz is always excellent. KW Kennedy

Always competent and accommodating. It’s a pleasure to work with Rick, my cars are in great hands with him!

My salesman, Jack was knowledgeable Good communication No pressure Fair negotiations Quick loan approval I bought the car I wanted!

The facility is beautiful, the personal are knowledgeable and friendly and service is performed in a timely manner

Very good service safty is #1 priority problem was found and fixed 1 inch Krack on my rim thank you Ryszard

Did more than I expected but need a call to explain what they did

Well take care of my issues and very friendly staff, price was not bad as lots of people think (at least on this dealer) well take care of me provide a vehicle and pick me up at my house.

First visit was in-scheduled and simply asked for message regarding parking brake to be looked and whether the car was safe to drive . No one was able to look at it so we left about 35 minutes later . Either understaffed or dis-regard . Senior Service Advisor ( John ) was rude. Second time with appointment took two days to diagnose . No loaner cars available .

Excellent service and customer service! I would recommend them to everyone I know. It’s the little things that they provide and do that makes it an enjoyable experience.