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Outten Chevrolet of Allentown

(336 reviews)

Reviews

(336 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Outten Chevrolet of Allentown from DealerRater.

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Very pleasant experience thanks to the sales consultant

Very pleasant experience thanks to the sales consultant and Finance Manager! They made the entire process very seamless and I left with the car I was looking for!

Very pleasant experience thanks to the sales consultant

Very pleasant experience thanks to the sales consultant and Finance Manager! They made the entire process very seamless and I left with the car I was looking for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Me and my family have leased and purchased many vehicles

Me and my family have leased and purchased many vehicles over the years. I never had a problem until now. I attribute it to new managers. When i returned this leased vehicle, I informed them that I would be returning the truck and not purchasing a Chevrolet the attitude changed 180 degrees. The irony is that I leased a new Jeep Gladiator Mojave X from Outten Jeep! I was lied to, talked down to and insulted. Me and my family will never deal with these sheisters again.

Me and my family have leased and purchased many vehicles

Me and my family have leased and purchased many vehicles over the years. I never had a problem until now. I attribute it to new managers. When i returned this leased vehicle, I informed them that I would be returning the truck and not purchasing a Chevrolet the attitude changed 180 degrees. The irony is that I leased a new Jeep Gladiator Mojave X from Outten Jeep! I was lied to, talked down to and insulted. Me and my family will never deal with these sheisters again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Awesome car buying experience!

Awesome car buying experience! Mackenzie was so helpful from start to finish. Couldn’t be happier.

Awesome car buying experience!

Awesome car buying experience! Mackenzie was so helpful from start to finish. Couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best dealer I know.

Best dealer I know. Bought new Equinox for my wife end of last year. Sales staff was exceptional. Will definitely buy my next truck for me at Outten.

Best dealer I know.

Best dealer I know. Bought new Equinox for my wife end of last year. Sales staff was exceptional. Will definitely buy my next truck for me at Outten.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had a 10,000 mile service performed on my chevy

I had a 10,000 mile service performed on my chevy Colorado. I arrived early and was greeted by John and taken care of immediately. My service was complete in a little over an hour and I was on my way. Thank you Outen service department for prompt, courteous and professional service!

I had a 10,000 mile service performed on my chevy

I had a 10,000 mile service performed on my chevy Colorado. I arrived early and was greeted by John and taken care of immediately. My service was complete in a little over an hour and I was on my way. Thank you Outen service department for prompt, courteous and professional service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My vehicle was taken into service quickly and the service

My vehicle was taken into service quickly and the service performed in a timely manner. Contact with personnel was both professional and friendly.

My vehicle was taken into service quickly and the service

My vehicle was taken into service quickly and the service performed in a timely manner. Contact with personnel was both professional and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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This is my 2 nd truck from them and they’re very upfront

This is my 2 nd truck from them and they’re very upfront with the price and the service is excellent. They are the only dealership that I have found that I can truly trust and recommend them to everyone I know. Because of our exsperience they have sold several vehicles by my family recommendations to people that we know

This is my 2 nd truck from them and they’re very upfront

This is my 2 nd truck from them and they’re very upfront with the price and the service is excellent. They are the only dealership that I have found that I can truly trust and recommend them to everyone I know. Because of our exsperience they have sold several vehicles by my family recommendations to people that we know

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I recently purchased a 2024 white Chevy Trailblazer, and

I recently purchased a 2024 white Chevy Trailblazer, and I couldn’t be happier with the experience at this dealership! From start to finish, the team made everything seamless and enjoyable. Makenzie was incredibly welcoming and attentive, ensuring I felt comfortable throughout the entire process. Anthony was so knowledgeable and took the time to answer all my questions, making sure I was confident in my choice. Garrett went above and beyond to find me the best options and financing to suit my needs, which I truly appreciated. A special shoutout to Jason, the general manager, who personally checked in with me to make sure everything was perfect. It’s clear that this dealership values its customers and works together as a team to provide top-notch service. If you’re looking for a new vehicle and a stress-free buying experience, I highly recommend visiting this team. I absolutely love my new Trailblazer, and I’ll definitely be coming back here for all my future car needs!

I recently purchased a 2024 white Chevy Trailblazer, and

I recently purchased a 2024 white Chevy Trailblazer, and I couldn’t be happier with the experience at this dealership! From start to finish, the team made everything seamless and enjoyable. Makenzie was incredibly welcoming and attentive, ensuring I felt comfortable throughout the entire process. Anthony was so knowledgeable and took the time to answer all my questions, making sure I was confident in my choice. Garrett went above and beyond to find me the best options and financing to suit my needs, which I truly appreciated. A special shoutout to Jason, the general manager, who personally checked in with me to make sure everything was perfect. It’s clear that this dealership values its customers and works together as a team to provide top-notch service. If you’re looking for a new vehicle and a stress-free buying experience, I highly recommend visiting this team. I absolutely love my new Trailblazer, and I’ll definitely be coming back here for all my future car needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I took my car in for a diagnostics due to engine light

I took my car in for a diagnostics due to engine light on?Paid $190.00 for the ?service?. I thought the $190.00 was to hold the estimate for when I could afford the repair the next month. The next week my battery died (this didn?t show on the diagnostic?) I went back to ask for a refund to replace $ spent on the battery but was told that was the fee for diagnostic.

I took my car in for a diagnostics due to engine light

I took my car in for a diagnostics due to engine light on?Paid $190.00 for the ?service?. I thought the $190.00 was to hold the estimate for when I could afford the repair the next month. The next week my battery died (this didn?t show on the diagnostic?) I went back to ask for a refund to replace $ spent on the battery but was told that was the fee for diagnostic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I always take my vehicle to get serviced at Outten and

I always take my vehicle to get serviced at Outten and it’s always been a great experience for me!

I always take my vehicle to get serviced at Outten and

I always take my vehicle to get serviced at Outten and it’s always been a great experience for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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