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Meet Helena Timbers

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Sales
(48 reviews)

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Industry experience 4 years
Dealership experience 4 years

I’m relatively new to car sales, only being here a year. I’ve quickly discovered a passion for helping people find their perfect vehicle. When I’m not at work, I’ll be playing with my two-year-old Alaskan Malamute, Winnie. I love driving my own Accord Sport Special Edition on a long open road. Favorite Honda: The Honda Accord. I love the design and speed. Has the best all-over safety and comfort for both individuals and families.

Reviews

I had a great experience at Main Line Honda.

I had a great experience at Main Line Honda. Purchasing my first new car was something I had been stressing about for a while but the team there made the process easy and enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The staff was patient and helpful explaining new cars,

The staff was patient and helpful explaining new cars, models and options to my wife and I.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I didnt spend a lot of time they had me in and out im a

I didnt spend a lot of time they had me in and out im a unique customer though i dont usually do the whole show and dance. 0 complaints about anyone personally i dealt with. Helena was great even after the sale which she didnt have to be, and was always responsive. Which is appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I arrived at the dealer.

I arrived at the dealer. My first sales person was Claude. He was a little short and unprofessional, so I left came back the next day only to deal with the same treatment. I spoke with Jose about Claudes behavior and he referred me to Helena was very professional, very knowledgeable and made me feel very welcome. Andre also also was very knowledgeable, very professional, and also welcomed to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We were very happy with the honest and thorough efforts

We were very happy with the honest and thorough efforts of the staff in helping us to make the best choice for ending our Honda lease. We are pleased with the terms of our lease, and we love the new Accord we got in exchange.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were really good at helping me pick a Venice that

They were really good at helping me pick a Venice that suits my needs and super friendly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Derrick Farrell made the whole transaction a pleasure.

Derrick Farrell made the whole transaction a pleasure.He spent time going over technology which was never covered in 2017.I would like to leave a Google review for him but don’t kno how??He is patient,kind.Once the car was paid for I was turned over to Derrick,I felt as if everyone else thought their job was done!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tahir was very helpful and everyone took there time to

Tahir was very helpful and everyone took there time to explain. I never felt rushed, definitely going to recommend to friends to get a car from y’all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Straight shooters, good to work with, even a fun

Straight shooters, good to work with, even a fun experience ! This is my 5th car from them!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy with the car, but my monthly lease payments are

Happy with the car, but my monthly lease payments are much higher than advertised on dealer’s website, which is the reason for only 3 stars. Chose this dealer because it’s close to home, I’ve bought cars there in the past and have gone there for service for many years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.