Pacifico Marple Ford Lincoln

I drove over an hour to Pacifico to see a specific Lincoln they had advertised online. When I called the staff (Bob) was very nice and wanted to make sure that the car was in fact on the lot, ready to be seen. He called me back within 5 min. to let me know the car was indeed on the lot and available. He also asked if I was okay with the directions, did I need any info to get to the dealership? When we got to the dealership an hour later Matt S. was expecting us. He was friendly and happy to answer all questions we threw his way...... we had a lot of questions! We were shown the car immediately, took it for a test drive, and were impressed. Matt was very efficient and helpful in the car buying process. He was not pushy and seemed to be quite genuine. Thank you for making car buying easy. Ask for Matt Segal if you go see a car at Pacifico!

The only reason I did not give this 5 stars was the hassle I had trying to schedule this online. First time, my service request was routed to a sales person, second time I am not sure what happened. I carefully made sure I was on correct Pacifico Ford web page. When I called in, I was pretty much treated like "you screwed up". Once I called in by phone to schedule everything, it was perfect, service department was great, truck was returned to me at time they said it would be ready.

Good service at a reasonable cost. We intend to have regular service done here.