Robin Ford of Glenolden

Sent several emails asking for to se pictures of a vehicle. And all I got back was “Did you receive the pictures yet?” When I responded no, I received an email with no message. This went in for several emails with different salesman asking if I received pictures. I just gave up.

Bought a new truck yesterday from robin ford. What a great experience. Friendly and professional staff. Dave Adler went above and beyond to make us happy, as did the whole staff. I will purchase my next vehicle there for sure.

Team was very upfront and professional I was in and out in under an hour with vehicle.

Quick response. Stayed in touch..very good communication.. tried to work out a deal just to far apart

Everyone was very friendly and extremely helpful. Answered all of my questions. Excellent experience overall. Would definitely go back in the future when vehicle shopping.

Robin Ford sold me a lemon 2014 Ford Focus which I have had nothing but issues with,first the TCM went which took 4-6 months to get because they had to replace so many of them,then the antifreeze reservoir went which I had to pay for to get repaired, then had to have the car towed because it wouldn't go in reverse, they had to replace the clutch assembly, now the radio is nothing but loud static, even with the car turned off,you can hear the static from the radio, Ford has acknowledged there's an issue with the radio, but no recall, basically the consumer is on their own to get it repaired! I have an appointment on the 30th,for them to do a diagnosis to tell me the radio is bad,cost at least $100,that doesn't include repairing the radio! Sick of the car,was going to trade it in on Friday the 30th,hoping Robin Ford would try and take care of their customer, saw something I liked,got approved for a $12k loan to buy it,made an appointment to buy the vehicle, when I noticed they had sold it on me! Now I'm still stuck with this lemon of a car until I can get rid of it! Thanks for NOTHING,ROBIN FORD

Rich Small was a pleasure to meet and work with. He made thr process easy and enjoyable and made sure the car looked great before it was turned over.to me.

Great dealership! Worked with Eric Kane, Mickey Sullivan and Mike Sakers. All of them were very knowledgeable and friendly. Definitely would recommend this dealership to anyone looking to purchase a new vehicle.

Rich Small displayed great effort to help me buy the Bronco that I wanted, including looking at multiple dealers and negotiating with management to make changes to an existing vehicle. There was constant communication and while the process to buy is long, Mickey and Rich made it as easy as possible to get done.

It was fast and easy. Ryan was easy to talk to and very friendly. I felt very comfortable during the whole process. And I 'am very pleased with my purses.