Reviews
I was a little disappointed with my recent experience purchasing our new car. Throughout the process, I never felt that any effort was made to make me feel valued as a customer or that I was receiving any special consideration. Every request I made was denied, even some that I felt were reasonable. For example, I asked if the CVT fluid could be changed before delivery, and when that was declined, I requested a price quote to have it done. I never received one. I also paid the full asking price for the vehicle, so I was hoping for a bit more flexibility or customer service. Additionally, I did not feel the vehicle was detailed thoroughly before pickup. It appeared that only a quick cleaning had been done. I also noticed that none of the tires had valve stem caps installed. When I asked about this, Jeff's response was that the car was sold "as is." Considering valve stem caps cost only a dollar or two, it seemed unreasonable that such a simple request could not be accommodated. Overall, the experience left me feeling disappointed. I wouldn't say I felt great—or even particularly good—about the purchase experience, which was unfortunate given the significance of buying a vehicle. While everyone was nice enough but they should give the customer one or two small victories. I got absolutely nothing to make me feel like a got a deal or they really tried to please me.
I was a little disappointed with my recent experience purchasing our new car. Throughout the process, I never felt that any effort was made to make me feel valued as a customer or that I was receiving any special consideration. Every request I made was denied, even some that I felt were reasonable. For example, I asked if the CVT fluid could be changed before delivery, and when that was declined, I requested a price quote to have it done. I never received one. I also paid the full asking price for the vehicle, so I was hoping for a bit more flexibility or customer service. Additionally, I did not feel the vehicle was detailed thoroughly before pickup. It appeared that only a quick cleaning had been done. I also noticed that none of the tires had valve stem caps installed. When I asked about this, Jeff's response was that the car was sold "as is." Considering valve stem caps cost only a dollar or two, it seemed unreasonable that such a simple request could not be accommodated. Overall, the experience left me feeling disappointed. I wouldn't say I felt great—or even particularly good—about the purchase experience, which was unfortunate given the significance of buying a vehicle. While everyone was nice enough but they should give the customer one or two small victories. I got absolutely nothing to make me feel like a got a deal or they really tried to please me.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Customer service friendly took care of my concerns knowledgeable informative patience kind helpful with all my repairs
Customer service friendly took care of my concerns knowledgeable informative patience kind helpful with all my repairs
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
Always a great experience here and I've only purchased from here since 2008. Joe Sutter, Mark Alexander and Kirk in Finance Office went above and beyond in all ways to make this a great experience!
Always a great experience here and I've only purchased from here since 2008. Joe Sutter, Mark Alexander and Kirk in Finance Office went above and beyond in all ways to make this a great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I could not be happier with my overall experience. Hands down the ONLY dealership I will ever use.
I could not be happier with my overall experience. Hands down the ONLY dealership I will ever use.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great sakes team, terrific service organization and very knowledgeable and easy to deal with. They are the best.
Great sakes team, terrific service organization and very knowledgeable and easy to deal with. They are the best.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Was satisfied with my purchase and my service. My salesperson was friendly and knowledgeable. Thanks
Was satisfied with my purchase and my service. My salesperson was friendly and knowledgeable. Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our sales Joe Sutter was great! He was informative, patient and kind. Joe taught us about the functions and highlights of the vehicle. He helped facilitate our decision on the extended warranty with the pros of having it. It was a pleasure working with him !
Our sales Joe Sutter was great! He was informative, patient and kind. Joe taught us about the functions and highlights of the vehicle. He helped facilitate our decision on the extended warranty with the pros of having it. It was a pleasure working with him !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
No nonsense, answered questions, offered reasonable deal. This is my second nissan purchase from this dealership. Maxim Andreychyk was very professional and made it pleasure to due business.
No nonsense, answered questions, offered reasonable deal. This is my second nissan purchase from this dealership. Maxim Andreychyk was very professional and made it pleasure to due business.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The entire staff was friendly, knowledgeable and helpful. I have had nothing but great experiences.
The entire staff was friendly, knowledgeable and helpful. I have had nothing but great experiences.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our experience with Peruzzi Nissan was exceptional especially with our salesman Alex who went out of his way to us comfortable and expedite everything with the car buying process .
Our experience with Peruzzi Nissan was exceptional especially with our salesman Alex who went out of his way to us comfortable and expedite everything with the car buying process .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car