Reviews
I like the car I bought,gave me very little for my Subaru
I like the car I bought,gave me very little for my Subaru which is on the lot now for $18000. Way to much for that car. I asked for a car manuel on the new car, Alicia was looking into that plus the air loss on both front tires. I am still waiting for a response 4 weeks later after multiple calls. Well bought my own manuel on Ebay for $30. Went to United Tire, needed new tire valves on both tires.Took car back to dealer who found no problem. $84 for the valves. I think the dealer could have afforded both those items. Bottom line I am not happy. Recommend not buying the 2018 Subaru on the lot either.
I like the car I bought,gave me very little for my Subaru
I like the car I bought,gave me very little for my Subaru which is on the lot now for $18000. Way to much for that car. I asked for a car manuel on the new car, Alicia was looking into that plus the air loss on both front tires. I am still waiting for a response 4 weeks later after multiple calls. Well bought my own manuel on Ebay for $30. Went to United Tire, needed new tire valves on both tires.Took car back to dealer who found no problem. $84 for the valves. I think the dealer could have afforded both those items. Bottom line I am not happy. Recommend not buying the 2018 Subaru on the lot either.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
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Read above
I drove from Pittsburgh to buy my 25 Maverick at
I drove from Pittsburgh to buy my 25 Maverick at Springfield Ford. John Shipley is an excellent salesperson and made the whole deal a breeze. I think I was in the dealership less than an hour! Thanks Springfield Ford.
I drove from Pittsburgh to buy my 25 Maverick at
I drove from Pittsburgh to buy my 25 Maverick at Springfield Ford. John Shipley is an excellent salesperson and made the whole deal a breeze. I think I was in the dealership less than an hour! Thanks Springfield Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dan Kennedy went above my expectations when talking with
Dan Kennedy went above my expectations when talking with him about parts for one of my vehicles [my household owns 5 Fords currently . . . looking at #6 with Rita!]; During the discussion, we talked about one of my vehicle issues & he said it still had extended warranty & he would check the shop availability for me! Got me schedule within a few days & got me set up with pick up & delivery! It is ALWAYS awesome when you can talk to one department & they look out for YOU AS THE CUSTOMER! I am sure he could have just sold me parts & moved on, but took the time to listen, not something most people would have done.
Dan Kennedy went above my expectations when talking with
Dan Kennedy went above my expectations when talking with him about parts for one of my vehicles [my household owns 5 Fords currently . . . looking at #6 with Rita!]; During the discussion, we talked about one of my vehicle issues & he said it still had extended warranty & he would check the shop availability for me! Got me schedule within a few days & got me set up with pick up & delivery! It is ALWAYS awesome when you can talk to one department & they look out for YOU AS THE CUSTOMER! I am sure he could have just sold me parts & moved on, but took the time to listen, not something most people would have done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I test drove the vehicle I was interested in.
I test drove the vehicle I was interested in. The saleswoman was knowledgeable and informative during the entire process. There was no sale but I left feeling as though the team was approachable and ready to help with anything. If all goes well, I will return to complete a purchase.
I test drove the vehicle I was interested in.
I test drove the vehicle I was interested in. The saleswoman was knowledgeable and informative during the entire process. There was no sale but I left feeling as though the team was approachable and ready to help with anything. If all goes well, I will return to complete a purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you Tom Devito and Springfield Ford I recently
Thank you Tom Devito and Springfield Ford I recently had the pleasure of purchasing our 7th vehicle from Tom Devito at Springfield Ford! Tom always provides us with exceptional service and greeting us with professionalism and the entire process was rpleaseenjoyable and stress free! Tom Devito, went above and beyond to ensure that our vehicle was perfect, answered all our questions, provided insight recommendations and demonstrated an impressive knowledge of the various models and the features. Showing us how to set up the radio, the phone, and more! The team at Springfield Ford made the financing process incredibly smooth and fast!! I’m now a proud owner of a Ford Bronco for my husband and a ST Explorer for my self.. I couldn’t be more excited every timeI get in one of our new vehicles!! I highly recommend Springfeild Ford to anyone searching for a new vehicle. Their commitment and customer care is unmatched!! “Tom Devito went over and above to make our experience a very memorable one every time.”
Thank you Tom Devito and Springfield Ford I recently
Thank you Tom Devito and Springfield Ford I recently had the pleasure of purchasing our 7th vehicle from Tom Devito at Springfield Ford! Tom always provides us with exceptional service and greeting us with professionalism and the entire process was rpleaseenjoyable and stress free! Tom Devito, went above and beyond to ensure that our vehicle was perfect, answered all our questions, provided insight recommendations and demonstrated an impressive knowledge of the various models and the features. Showing us how to set up the radio, the phone, and more! The team at Springfield Ford made the financing process incredibly smooth and fast!! I’m now a proud owner of a Ford Bronco for my husband and a ST Explorer for my self.. I couldn’t be more excited every timeI get in one of our new vehicles!! I highly recommend Springfeild Ford to anyone searching for a new vehicle. Their commitment and customer care is unmatched!! “Tom Devito went over and above to make our experience a very memorable one every time.”
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bob was very helpful and not pushy.
Bob was very helpful and not pushy. He was willing to work with me to find something The process was streamlined and easy.
Bob was very helpful and not pushy.
Bob was very helpful and not pushy. He was willing to work with me to find something The process was streamlined and easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience purchasing a new 2025 Maverick
I had a great experience purchasing a new 2025 Maverick from Tom DeVito at Springfield Ford. The process could not have been easier, and I love my new car!
I had a great experience purchasing a new 2025 Maverick
I had a great experience purchasing a new 2025 Maverick from Tom DeVito at Springfield Ford. The process could not have been easier, and I love my new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome place to do business with .
Awesome place to do business with .Tom Devito and Justin are true professionals I wouldn’t go anywhere else
Awesome place to do business with .
Awesome place to do business with .Tom Devito and Justin are true professionals I wouldn’t go anywhere else
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is my second vehicle purchased from Springfield Ford
This is my second vehicle purchased from Springfield Ford they're treated me well service is really good.
This is my second vehicle purchased from Springfield Ford
This is my second vehicle purchased from Springfield Ford they're treated me well service is really good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I dealt with Tom DeVito once again for my new car lease
I dealt with Tom DeVito once again for my new car lease and as always it was simple and easy. I never go to anyone but Tom and Springfield Ford.
I dealt with Tom DeVito once again for my new car lease
I dealt with Tom DeVito once again for my new car lease and as always it was simple and easy. I never go to anyone but Tom and Springfield Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car