Chapman Ford of Northeast Philadelphia

Brian was a great help in helping me find my new car. He was patient and let me take my time to figure out and find exactly what I wanted.

They dp not know how to treat a paying customer or follow directions. When you send all money before seeing truck.

John was friendly and very professional. He helped me in every step. Everything went smoothly with the service of my vehicle.

The Chapman Team got me the truck I eanted for a fair price, no nonsense, by the numbers! I left the dealership in my shiny new truck with a smile…without the feeling I overpaid. Thanks!

Service was superb, as always. Staff is considerate and efficient and service is detailed and convenient.

I was not please with the time my vehicle was in the shop, My explorer was in there 2 weeks. I was told that the warranty company had to send A inspector to check the claim and until then, I had to wait. To make A long story short, I think the dealer could have accommodated me with A loaner or set up A rental. I spent 1700.00 plus the warranty company picked up 1300. This was A expensive visit for this vehicle. The service writer was A average dealer service guy, generic explanations for the delays and issues. I will not be returning to Chapman Ford for service ever.

Pleasant truck buying experience?logical and by the numbers, fair dealing and pricing explanations on target. I left pleased with the feeling that i overpaid or did not exactly what i wanted for the features available.

I was very satisfied with the service II received! I will definitely take my vehicle back to Chapman for service.

The service department staff are Professional and there service is done right and . Their staff from scheduling appointments to work done are very accommodating.

Prompt greeting upon arrival. All work to be done explained simply and accurately. Excellent service.