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Chapman Ford of Northeast Philadelphia

4.7
(817 reviews)
Visit Chapman Ford of Northeast Philadelphia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed

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New (215) 437-0287 (215) 437-0287
Used (215) 941-5639 (215) 941-5639
Service (215) 268-6608 (215) 268-6608

Inventory

See all 223 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since August 2016.
We have been a fixture in our community for 40 years and we have created a family atmosphere with our customers which is WHY they continually come to CHAPMAN NORTHEAST for their entire vehicle needs. Our primary focus is CUSTOMER SERVICE and SATISFACTION and it is our mission to make sure every one of our customers is completely satisfied. Our finance team works with many different banks and financial institutions to give you the best available options for your situation; credit challenges as well as programs to help rebuild your credit. If you have excellent credit we can offer discounts on percentage rates for credit scores and equity.
If Our Emblem is not on your new car or truck You probably paid too much!

Service center

Phone number (215) 268-6608

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

View all 27 employees View less employees

Reviews

4.7
(817 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Ford of Northeast Philadelphia from DealerRater.

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5.0

Dealership was clean and well organized.

Dealership was clean and well organized. Dealership had an abundance of vehicles in stock. No issues. I would recommend family to go to Chapman Ford.

5.0

Dealership was clean and well organized.

Dealership was clean and well organized. Dealership had an abundance of vehicles in stock. No issues. I would recommend family to go to Chapman Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

My experience was good Brian Brooks always took care of

My experience was good Brian Brooks always took care of me always a great salesman

5.0

My experience was good Brian Brooks always took care of

My experience was good Brian Brooks always took care of me always a great salesman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Johnel was super helpful, and would gladly work with him

Johnel was super helpful, and would gladly work with him again! Got the best deal

5.0

Johnel was super helpful, and would gladly work with him

Johnel was super helpful, and would gladly work with him again! Got the best deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Everyone at Chapman Philadelphia was friendly,

Everyone at Chapman Philadelphia was friendly, accommodating and easy to work with. Mike Moyer was was a pleasure - highly recommend.

5.0

Everyone at Chapman Philadelphia was friendly,

Everyone at Chapman Philadelphia was friendly, accommodating and easy to work with. Mike Moyer was was a pleasure - highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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5.0

This salesperson was very helpful, polite, and

This salesperson was very helpful, polite, and professional. Because of Johnel’s professionalism and kindness I would recommend them to purchase a ford vehicle.at Chapman Ford in Philadelphia.

5.0

This salesperson was very helpful, polite, and

This salesperson was very helpful, polite, and professional. Because of Johnel’s professionalism and kindness I would recommend them to purchase a ford vehicle.at Chapman Ford in Philadelphia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

Johnel was great salesperson.

Johnel was great salesperson. He made the car buying experience so much easier for us. We were on our way out and he showed up at the right time and made our decision making so much more pleasant with his kind truthful and great service.

5.0

Johnel was great salesperson.

Johnel was great salesperson. He made the car buying experience so much easier for us. We were on our way out and he showed up at the right time and made our decision making so much more pleasant with his kind truthful and great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Needed a new work truck.

Needed a new work truck. They had it and we bought it. Everything worked out great

5.0

Needed a new work truck.

Needed a new work truck. They had it and we bought it. Everything worked out great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

Chapman ford on the boulevard was wonderful .

Chapman ford on the boulevard was wonderful . They could not have been more welcoming and caring. Brian Brooks was assisting me and he was thorough and very transparent . It was a wonderful experience

5.0

Chapman ford on the boulevard was wonderful .

Chapman ford on the boulevard was wonderful . They could not have been more welcoming and caring. Brian Brooks was assisting me and he was thorough and very transparent . It was a wonderful experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

We went to Chapman Ford today and ended up buying an

We went to Chapman Ford today and ended up buying an Explorer n it was a great experience my sales manager Brian Brooks was awesome got us the best deal possible and didn't pressure us at all actually Noone did! Which is great n makes the process of buying a car easier bc u don't have sales reps chasing you down as soon as you step on the lot!

5.0

We went to Chapman Ford today and ended up buying an

We went to Chapman Ford today and ended up buying an Explorer n it was a great experience my sales manager Brian Brooks was awesome got us the best deal possible and didn't pressure us at all actually Noone did! Which is great n makes the process of buying a car easier bc u don't have sales reps chasing you down as soon as you step on the lot!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

John was very efficient, I was in a hurry, and we got it

John was very efficient, I was in a hurry, and we got it done quickly. I ll use him again in the future

5.0

John was very efficient, I was in a hurry, and we got it

John was very efficient, I was in a hurry, and we got it done quickly. I ll use him again in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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