Reviews
The salesperson was very patient( Giahuy )knowledgeable
The salesperson was very patient( Giahuy )knowledgeable and friendly. The manager took time away from his business to welcome me and address any concerns.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We truly appreciate your feedback about Giahuy and our management team at Ardmore Toyota. We're glad to hear that you had a positive experience and felt welcomed. Your satisfaction is important to us, and we look forward to assisting you again in the future! Sincerely, Qasim Azad, Sales Director, Ardmore Toyota, 610-645-5000 x.260, qazad@ardmoretoyota.com
Aziz was super helpful and patient.
Aziz was super helpful and patient. Answers all my questions as a first time car buyer. Great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that Aziz was able to assist you as a first-time car buyer. At Ardmore Toyota, we pride ourselves on providing great customer service and are glad you felt supported. We look forward to seeing you again soon! Sincerely, Qasim Azad, Sales Director, Ardmore Toyota, 610-645-5000 x.260, qazad@ardmoretoyota.com
It was a great, no pressure experience.
It was a great, no pressure experience. Arfa was very patient and dedicated to helping us find the perfect car for our situation. He understood what type of features we were looking for, and our budget, and he suggested a car I was not at all familiar with but met all of our needs and that ended up being what we bought. If it weren't for his creative thinking and knowledge of what was available, we might still be looking for a car instead of enjoying our brand new Corolla Cross!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your fantastic review! I'm happy to hear about your great experience at Ardmore Toyota, especially with Arfa. His dedication to customer service and expertise truly make a difference. It's so great to hear he was able to find you a car with the features you were looking forward that fit your budget. We look forward to welcoming you back for any future automotive needs! Thank you for recommending us, and enjoy your Toyota Corolla Cross! Sincerely, Qasim Azad, Sales Director, Ardmore Toyota, 610-645-5000 x.260, qazad@ardmoretoyota.com
Ardmore Toyota is the best My salesperson, Aziz, was
Ardmore Toyota is the best My salesperson, Aziz, was terrific! He called me every couple days with updates and to check on the status of the car I was repairing for my trade in. Great selection of cars. Great customer service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience with Aziz at Ardmore Toyota. It's great to know that you appreciated the communication and updates regarding your trade-in. We're also glad you found our selection of cars to be impressive. We look forward to serving you again in the future! Sincerely, Qasim Azad, Sales Director, Ardmore Toyota, 610-645-5000 x.260, qazad@ardmoretoyota.com
Drew was fantatic to work with.
Drew was fantatic to work with..he kept me in the loop the entire time, even over a long holiday weekend..he really is the best...Armore Toyota is lucky to have him!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that Drew provided such fantastic service and kept you informed throughout the process. We agree, he is a great asset to Ardmore Toyota! We appreciate your kind words and look forward to serving you again in the future. Sincerely, Josh Fletcher, Service Director, Ardmore Toyota, 610-645-5000, x290, jfletcher@ardmoretoyota.com
Beware - do not waste your time.
Beware - do not waste your time. We go to close the deal and they changed the numbers before we can sign. We ordered this car but because it was rare we were given a take it or leave it. We spent 5 hours there with 2 kids. It's like they get pleasure from treating customers like this. The managers are snakes and never even shook our hand or told us about Toyota Care despite being there for hours. Never even showed face.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Will, Thank you for taking the time to share your experience. While I was upset to read your comments, we are sorry to hear your visit left you feeling disappointed and frustrated. That is not like us as that is never the experience we aim to provide, and we apologize if you felt misled or disrespected in any way. Regarding the trade in value, we understand how that can be upsetting, but certain circumstances like this are out of our control, and that was the case with CarMax and their policies.I apologize if we did not do a good enough job to communicate those changes clearly. Additionally, ToyotaCare and the other benefits are things we take a lot of pride in, and we apologize if you didn’t feel properly informed on those items. We always take input from all our guests, and we appreciate your input to share with our team. Please don’t hesitate to reach out if you have any questions. Thank you, Cliff Mackay, Director of Vehicle Operations, Ardmore Toyota, 610-645-5000 x255, cmackay@ardmoretoyota.com
The staff at Ardmore are very helpful, professional and
The staff at Ardmore are very helpful, professional and kind. They explain the process and if there's anything wrong with your car they're great at explaining them clearly. The service advisor Zaccheaus was really great to work with. I'll continue to get my car serviced at this location.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Dalila! We truly appreciate your kind words about Ardmore Toyota and our team, especially Zaccheaus. I'm glad to hear that our staff was able to provide you with helpful and clear explanations regarding your vehicle. We look forward to seeing you again for your future service needs! Sincerely, Josh Fletcher, Service Director, Ardmore Toyota, 610-645-5000, x290, jfletcher@ardmoretoyota.com
Rick Duvivier was terrific - This was a month long
Rick Duvivier was terrific - This was a month long process - ordering a specific car, etc. Rick kept me informed, answered all my questions, took care of my trade-in and all the new car paperwork.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that Rick provided you with such excellent service during your car buying experience at Ardmore Toyota. It's great that he kept you informed and took care of everything for you, including your trade-in. We appreciate your trust in us, and we look forward to assisting you again in the future! Sincerely, Qasim Azad, Sales Director, Ardmore Toyota, 610-645-5000 x.260, qazad@ardmoretoyota.com
Theresa is an angel.
Theresa is an angel.. Firstly, she came in on her DAY OFF... Theresa really made this experience as smooth, calm and comfortable as possible! Her service is impeccable! I would recommend her to ANYONE!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We’re thrilled to hear that Theresa provided you with such exceptional service at Ardmore Toyota, even coming in on her day off to ensure your experience was smooth and comfortable. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, Qasim Azad, Sales Director, Ardmore Toyota, 610-645-5000 x.260, qazad@ardmoretoyota.com
Excellent customer service and product availability.
Excellent customer service and product availability. Would strongly recommend for buying or leasing your next car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review! We're thrilled to hear you had an excellent experience with our customer service and product availability at Ardmore Toyota. We appreciate your recommendation and look forward to assisting you with your next car purchase or lease! Sincerely, Qasim Azad, Sales Director, Ardmore Toyota, 610-645-5000 x.260, qazad@ardmoretoyota.com