Reviews
We were very pleased with the atmosphere of the...
We were very pleased with the atmosphere of the dealership and the courtesy and knowledge of the employees. We also really liked the children's play area!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I spent months researching various vehicles, new and...
I spent months researching various vehicles, new and used, and decided to buy a pre-owned Prius. Though several dealers had inventory, Ardmore Toyota Scion had the right car for me. My sales rep Carl was very helpful in comparing values of different models, very professional without pressure. When I decided to buy, he worked out a very good deal for me. The financing was excellent. When I picked up the car, Carl took all the time I needed to become familiar with the Prius. The entire experience was great, from my encounters with receptionist to service staff, and I think very highly of the organization overall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
sorry couldn't remember the lady name that sold me the...
sorry couldn't remember the lady name that sold me the car but she was great I could tell she was new but I buy from people thats friendly nice & poffesional and she really made my first foreign car and I just luv it !!!! I have alot of family and I will recommend her to all my friends & family P.S I do have her name in the car lol
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
greg was very helpful and spent a lot of time with me in...
greg was very helpful and spent a lot of time with me in helping me find the right vehicle. very pleased with the experience and service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly staff, not high-pressure sales, but more...
Very friendly staff, not high-pressure sales, but more like a steady, slow, low-pressure... Answered our many many questions, and Martin (sales manager) even ordered a user manual for our 08 Prius (missing from glove-box).
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Clarence Barbour is very friendly and very accomodating!!...
Clarence Barbour is very friendly and very accomodating!! I lived in the Main Line area for 30 years and was not happy and satify with the Toyota dealership in the area ever since we have bought Toyota cars, minivan and those dealership are so rude and greedy and keep on saying this and that had to be repaired while before we brought the car in for service, everything was o.k. and all of a suudden something broke. We really had a horrific and very bad image and experiences with these dealerships. We bought our 2009 Toyota from "freedom Toyota" whose employees and sales people are very friendly and very accomodating and gave us a reasonable deal and the service manager there, Jerry Chatel was very accomodating but since it's too far from us, which will take as more than an hour to get to Hamburg, PA for service, I finally found "ardmore Toyota" and Clarence was very friendly and nice, and that's why I always brought my 2009 Camry for service at Ardmore Toyota. We also bought a 2009 Hyundai Accent from Freedom Toyota since their price are negotiable and Ray , the sales manager wss very easy to deal with and not as greedy and rude as the sales people in the Main Line dealership around our area who are too snobbish and aggressive and insistent and pushy. I lived in Bryn Mawr for 30 years. Hopefully ardmore Toyata's service/maintenance's price will be reasonable and fair and more special promotion's discount coupons so I don't have to look for another dealership for service and as long as Clarence Barbour will be my service adviser, I'll keep on having my car service at this dealership and hopefully the dealership has the facilty to vacuum the car and wash the car after servicing it and also offer "FREE STATE INSPECTION" since "FREEDOM TOYOTA" in Hamburg does all these complementary special services whenever we went there for service and provide a "complementary car loaner for us to use instead of waiting till the service is done;that's a good way to make the customers happy and satisfy especially in this distress economy, people are almost out of job, or no increease in salary, no extra bonus but gasoline, staple foods and groceries keep on increasing its price, how can people afford to have their car service ( whioh is not a major necessity, it's kind of extra expenditures if you can't do it by yourself and especially almost all cars are electronically equipped and digitalized and it's impossible to do it by yourself and especially with the annual State and Emission inspection beside the major maintenced or defective problems. I also suggest to have more up-to-date newspapers, magazines for customers to read while waiting during car services, since it takes hours to have inspections and maintenance works to be done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Q was our salesman. He was very friendly, and very...
Q was our salesman. He was very friendly, and very knowledgeable of the Toyota Product. My husband and I started out wanting the Rave 4, but it ended up being a bit pricey...I was really disappointed. Then Q showed us the Camery SLE fully loaded...we took it for a test ride..and we really liked it. Q was very thorough in explaining everything about the Camry. In the end we got the Camry and we're really glad we did...in the beginning I was disappointed ...but in the end we were happier with the Camry instead...we owe it all to Q....he's very nice and a pleasure to work with....looking forward to seeing him again during our future visits to Ardmore Toyota. Gotta go....my Camry awaits! :)Say hi to Q for us.....and thank you Susie for everything.....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am very pleased with my experience at Ardmore Toyota. ...
I am very pleased with my experience at Ardmore Toyota. I got a great deal on the car I wanted with the assistance of Dalton. He was very friendly, helpful, honest, and knowledgeable. He was also very willing to work with me on any reservations I may have had. He made my car buying experience very pleasant!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service and Greg Hartigan was very helpful and...
Excellent service and Greg Hartigan was very helpful and knowledgeable and his sense of humor made it all fun to buy a new car. I am impressed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David was very knowledgable about the 2011 Rav4 I test...
David was very knowledgable about the 2011 Rav4 I test drove as well as the 2008 Highlander that I purchased. He was very helpful by talking us through the features of each car and how they compared to other cars we were considering, which made it easier to make our decision to purchase the Highlander. He was also extremely patient with myself and my 3 yr old and 9 month children. I had no choice but to bring them with me. He made it as quick and stress free as possible. He even helped me move the car seats from our rental car to our new car. I would highly reccomend working with David and this dealership again. It was truely a pleasure even with two small children.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car