Reviews
Diane
Poor car repairs, inexperienced with repairs other than brakes and oil changes. New Car prices are extremely high. We came in with one problem which was repaired and left with another problem.
- Customer service 3.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
This is not the experience we seek to provide, Diane. Please contact me as soon as you are available so that we may address your concerns. Thank you, Josh Fletcher, Service Director, Ardmore Toyota - jfletcher@ardmoretoyota.com
Tacoma
Very friendly staff, good prices. Had to wait awhile for a finance manager to be available but while we waited Bobby T was very kind and stayed and talked with us for the duration of our wait.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the positive rating, Steven! Regards, Frank Sorrentino, General Sales Manager, Ardmore Toyota fsorrentino@ardmoretoyota.com
Excellence every time
Easy to schedule, and they got me a ride to work at the last minute. They are always polite. Very helpful and explain things that I don’t understand. And for a dealership I’m always surprised that it seems reasonably priced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, Amy, and thank you for the nice review! We look forward to seein gyou again. Regards, Josh Fletcher, Service Director, Ardmore Toyota - jfletcher@ardmoretoyota.com
long-time customer Ardmore Toyota
Very reliable service, no upselling . The facility is clean and well organized. I've never had to waif for parts to arrive. They know Prius really well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your very kind words, Daniel! Regards, Josh Fletcher, Service Director, Ardmore Toyota - jfletcher@ardmoretoyota.com
Good service
Professional and organized. I had to wait s but longer than i was told,but the waiting area was comfortable and clean
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're proud to read that everything went well for you, Jill! Regards, Josh Fletcher, Service Director, Ardmore Toyota - jfletcher@ardmoretoyota.com
Great service
I had no issues. They provided great customer service. Everyone was extremely helpful and pleasant to work with. Nice waiting room as well.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking the time to leave this positive feedback, Julie! Regards, Josh Fletcher, Service Director, Ardmore Toyota - jfletcher@ardmoretoyota.com
20,000 mile service
All of my free service at Ardmore Toyota has been excellent. Everyone is polite. Work is done in a timely fashion.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for this positive feedback, Susan! Regards, Josh Fletcher, Service Director, Ardmore Toyota - jfletcher@ardmoretoyota.com
Great Car
I liked how friendly people were. Our salesman was very nice but he was inexperienced. I appreciated the year's free maintenance added to the contract because of the error made.
- Customer service 3.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your kind words and recommendation, Gloria! Regards, Frank Sorrentino, General Sales Manager, Ardmore Toyota fsorrentino@ardmoretoyota.com
Fuel gauge resolution
Fair, thoughtful response and service. Sean and the technicians were very professional! Their patience and skill resolved a confusing problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to read that everything went so well for you, Douglas! Regards, Josh Fletcher, Service Director, Ardmore Toyota - jfletcher@ardmoretoyota.com
Car Inspection service
prompt service and shuttle when needed, the phone call before service is done. the waiting room is pleasant, I like the coupons offered since I am a senior citizen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your positive feedback, Sharon! Thank you, Josh Fletcher, Service Director, Ardmore Toyota - jfletcher@ardmoretoyota.com