Reviews
I recently purchased a 2021 Volkswagen Jetta and had the
I recently purchased a 2021 Volkswagen Jetta and had the pleasure of working with Gary Thomas. As a 22-year-old woman buying my first car, the process felt overwhelming, but Gary made everything so much easier. He was personable, knowledgeable, and went above and beyond to guide me through this major purchase. I truly appreciated being treated like a friend rather than just another customer. I also want to give a huge thank you to Nick, the manager, who was incredibly kind and took the time to chat with my grandpa, who was involved in the process. Their support meant so much to me, and I’m beyond grateful for the outstanding service at Jeff D'Ambrosio. I’ll definitely be recommending this dealership to my friends and family!
I recently purchased a 2021 Volkswagen Jetta and had the
I recently purchased a 2021 Volkswagen Jetta and had the pleasure of working with Gary Thomas. As a 22-year-old woman buying my first car, the process felt overwhelming, but Gary made everything so much easier. He was personable, knowledgeable, and went above and beyond to guide me through this major purchase. I truly appreciated being treated like a friend rather than just another customer. I also want to give a huge thank you to Nick, the manager, who was incredibly kind and took the time to chat with my grandpa, who was involved in the process. Their support meant so much to me, and I’m beyond grateful for the outstanding service at Jeff D'Ambrosio. I’ll definitely be recommending this dealership to my friends and family!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
D’Ambrosio is a great place to buy a car.
D’Ambrosio is a great place to buy a car. I cannot say enough about Dave Baldwin. He has always taken the time to guide us to a great car. This is my second Mitsubishi from them. He was so understanding and patient with me. My daughters and I both appreciate the personal touch the dealership gives to you. Thank you again
D’Ambrosio is a great place to buy a car.
D’Ambrosio is a great place to buy a car. I cannot say enough about Dave Baldwin. He has always taken the time to guide us to a great car. This is my second Mitsubishi from them. He was so understanding and patient with me. My daughters and I both appreciate the personal touch the dealership gives to you. Thank you again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First time buyer at D'Ambrosio as we had been looking for
First time buyer at D'Ambrosio as we had been looking for a pre-owned Jeep Grand Cherokee for our daughter. The team was so very helpful for our family and Rachel Brennan did an awesome job! They kept us informed as vehicles of our interest and criteria came to the dealer, and the overall shopping and buying experience was straight forward and easy. Thank you Rachel!
First time buyer at D'Ambrosio as we had been looking for
First time buyer at D'Ambrosio as we had been looking for a pre-owned Jeep Grand Cherokee for our daughter. The team was so very helpful for our family and Rachel Brennan did an awesome job! They kept us informed as vehicles of our interest and criteria came to the dealer, and the overall shopping and buying experience was straight forward and easy. Thank you Rachel!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We have been buying our cars from them for years.
We have been buying our cars from them for years. We recently need to have a car service and required a rental while ours was being worked on. We received the best service. Car was under warranty , they provided the free rental and kept us in the loop of what was going on. They really do treat you as family and care about their customers. If you are looking to purchase a car Jeff D’Ambrosio is the place to get it. Ask for Dave Baldwin , he’ll take good care of you.
We have been buying our cars from them for years.
We have been buying our cars from them for years. We recently need to have a car service and required a rental while ours was being worked on. We received the best service. Car was under warranty , they provided the free rental and kept us in the loop of what was going on. They really do treat you as family and care about their customers. If you are looking to purchase a car Jeff D’Ambrosio is the place to get it. Ask for Dave Baldwin , he’ll take good care of you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I called parts for a new shell for my son’s Mitsubishi
I called parts for a new shell for my son’s Mitsubishi Lancer Key. Parts said the total would be $73. My son showed up today they replaced the shell and cut a new key and put in a new battery and the key fob wouldn’t work. The girl then proceeded to tell my son with an attitude that’s not are problem. It is there problem. Then they said it would be an additional $100 to program the key I said no the key worked fine before. Then I asked to speak to a manager. Talked to the sales manager and told him the same thing that my son said and tried to get me to split the difference and pay $50 and I said no. My son let me know it would take an hour and then called me to let me know that the manager pulled him into his office and said that the key stopped working at 95,000 miles and asked him if he was trying to pull a fast one and my son said NO and the manager said it’s okay if you are and my son said NO!!!! The manager had my son call me and he got on the phone and let me know that the key stopped working at 95,000 miles and said no the key worked fine. my son has been in college and it worked fine when he came home. The car has 100,000 mile on it now. I also let him know that I didn’t appreciate how he made my son feel like a criminal over a key. I asked for him to give my son his money back and he said that the people are not there that do the reverse charges and he will get the money back Monday. That is unacceptable and I would never ever purchase a vehicle or do business at Jeff D ‘Ambrosio!! Stick with Fred Beans they stand behind there work and don’t make their customers feel like criminals!!!
I called parts for a new shell for my son’s Mitsubishi
I called parts for a new shell for my son’s Mitsubishi Lancer Key. Parts said the total would be $73. My son showed up today they replaced the shell and cut a new key and put in a new battery and the key fob wouldn’t work. The girl then proceeded to tell my son with an attitude that’s not are problem. It is there problem. Then they said it would be an additional $100 to program the key I said no the key worked fine before. Then I asked to speak to a manager. Talked to the sales manager and told him the same thing that my son said and tried to get me to split the difference and pay $50 and I said no. My son let me know it would take an hour and then called me to let me know that the manager pulled him into his office and said that the key stopped working at 95,000 miles and asked him if he was trying to pull a fast one and my son said NO and the manager said it’s okay if you are and my son said NO!!!! The manager had my son call me and he got on the phone and let me know that the key stopped working at 95,000 miles and said no the key worked fine. my son has been in college and it worked fine when he came home. The car has 100,000 mile on it now. I also let him know that I didn’t appreciate how he made my son feel like a criminal over a key. I asked for him to give my son his money back and he said that the people are not there that do the reverse charges and he will get the money back Monday. That is unacceptable and I would never ever purchase a vehicle or do business at Jeff D ‘Ambrosio!! Stick with Fred Beans they stand behind there work and don’t make their customers feel like criminals!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anthony Vega is the Best salesman, Gets you what you want
Anthony Vega is the Best salesman, Gets you what you want in a timely manner! I love dealing with this dealership because they treat you like family. Keep up the good work guys
Anthony Vega is the Best salesman, Gets you what you want
Anthony Vega is the Best salesman, Gets you what you want in a timely manner! I love dealing with this dealership because they treat you like family. Keep up the good work guys
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Just bought a new VW GTI.
Just bought a new VW GTI. I worked with Stan Ortiz over the course of a month and got the exact vehicle I wanted. Stan professional and diligent, without ever bothering me, or leaving me feeling pressured. Great experience.
Just bought a new VW GTI.
Just bought a new VW GTI. I worked with Stan Ortiz over the course of a month and got the exact vehicle I wanted. Stan professional and diligent, without ever bothering me, or leaving me feeling pressured. Great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Since my last review 6 yrs ago i’m still buying or
Since my last review 6 yrs ago i’m still buying or leasing from Jeff D’Ambrosio . This is my 4th vehicle and my experience was great every time! We’ve told family and friends about our wonderful experience there and some have bought From Jeff! i’ve always dealt with Dave Baldwin (salesman) and he’s very nice, Honest and friendly Man . If you’re looking for a vehicle shop Jeff D’ Ambrosio !! Mike G.
Since my last review 6 yrs ago i’m still buying or
Since my last review 6 yrs ago i’m still buying or leasing from Jeff D’Ambrosio . This is my 4th vehicle and my experience was great every time! We’ve told family and friends about our wonderful experience there and some have bought From Jeff! i’ve always dealt with Dave Baldwin (salesman) and he’s very nice, Honest and friendly Man . If you’re looking for a vehicle shop Jeff D’ Ambrosio !! Mike G.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
After our last vehicle purchase at Jeff D Ambrosio 21
After our last vehicle purchase at Jeff D Ambrosio 21 years ago, my wife and I decided to give our 2003 Dakota which still runs fine a break and buy another vehicle. The experience was just like the first time,(excellent with Mark) taking care of us. Thank you for being a high quality organization. We will definitely recommend Jeff D to all of our family and friends.
After our last vehicle purchase at Jeff D Ambrosio 21
After our last vehicle purchase at Jeff D Ambrosio 21 years ago, my wife and I decided to give our 2003 Dakota which still runs fine a break and buy another vehicle. The experience was just like the first time,(excellent with Mark) taking care of us. Thank you for being a high quality organization. We will definitely recommend Jeff D to all of our family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Recently purchased our eighth vehicle from the Jeff
Recently purchased our eighth vehicle from the Jeff Diambrosia Chrysler DodgeJeep ,Ram Dealership in Downingtown.Our sale person is Eric Baron .I can’t begin to tell everyone how satisfied and happy we are with Jeff Diambrosia the owner ,and Eric Baron our sales person .Throughout the years we have bought eight vehicles from Diambrosia in Downingtown,Pa. This is a family dealership , that treats you with respect,professional service and the best deals.Working with Eric Baron was like being with a friend for years .Eric is down to earth ,personable ,knowledgeable and the entire team at Jeff Diambrosia,including Jeff Diambrosia go out of their way to assist their clients get the best deal on purchasing a vehicle .Honestly, we would never even think of buying a Car anywhere else.We highly recommend the Jeff Diambrosia Dealership .Accolades to Jeff Diambrosia ,Eric Baron and everyone associated with this outstanding 5 star dealership .Please ,if you are looking to purchase a Jeep ,Ram any vehicle at all ,Go to Jeff Diambrosia in Downingtown,Pa. Thank you to Jeff Diambrosia an Earth Angel and Eric Baron ,too salesperson ,and their finance team .- James and Cheryl Majikes
Recently purchased our eighth vehicle from the Jeff
Recently purchased our eighth vehicle from the Jeff Diambrosia Chrysler DodgeJeep ,Ram Dealership in Downingtown.Our sale person is Eric Baron .I can’t begin to tell everyone how satisfied and happy we are with Jeff Diambrosia the owner ,and Eric Baron our sales person .Throughout the years we have bought eight vehicles from Diambrosia in Downingtown,Pa. This is a family dealership , that treats you with respect,professional service and the best deals.Working with Eric Baron was like being with a friend for years .Eric is down to earth ,personable ,knowledgeable and the entire team at Jeff Diambrosia,including Jeff Diambrosia go out of their way to assist their clients get the best deal on purchasing a vehicle .Honestly, we would never even think of buying a Car anywhere else.We highly recommend the Jeff Diambrosia Dealership .Accolades to Jeff Diambrosia ,Eric Baron and everyone associated with this outstanding 5 star dealership .Please ,if you are looking to purchase a Jeep ,Ram any vehicle at all ,Go to Jeff Diambrosia in Downingtown,Pa. Thank you to Jeff Diambrosia an Earth Angel and Eric Baron ,too salesperson ,and their finance team .- James and Cheryl Majikes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase