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Hendrick Honda Pompano Beach

(877 reviews)
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(877 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Honda Pompano Beach from DealerRater.

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Very easy to schedule an appt.

Very easy to schedule an appt. Service writer was friendly and professional as always. Return to this specific dealer every time. Hendrick Honda is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Purr Motor, we really appreciate your feedback! If you're ever in need of more help, please let us know!

8:00am scheduled arrival.

8:00am scheduled arrival. 12:31pm call advising me that my car is next for service. 1:56pm call that car is ready. I have no way of knowing repair quality other than wait and see using the car. Slight gas smell in the back seat at the site of fuel pump replacement. Smell dissipated by the next morning. Customer service agent Anwar Smidi was welcoming, respectful, and professional. 5-star rating if my car was ready by 10am.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Larryw, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Mansur was helpful and got me the deal I wanted.

Mansur was helpful and got me the deal I wanted. I also got a car I wanted. They knew I didn?t want the hassle of upgrades and extra costs and that worked for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sarah Alkhawas, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Took my car in for recall and service.

Took my car in for recall and service. Brianna and her team took great care of my vehicle-keeping me informed throughout the process and answering all my questions!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Elizabeth S., it's experiences like yours that really keep us motivated!

I went in to Honda Pompano Beach, Florida for an oil

I went in to Honda Pompano Beach, Florida for an oil change and there was also a recall on my car. Brianna was the best. She answered all my questions and got me squared away quickly. Best service ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michelle F, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Pompano Beach.

It was very courteous and pleasant.

It was very courteous and pleasant. My salesman was knowledgeable and helpful. No great pressure which makes me happy. Thank you Charles for your patience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Helen Oliveira, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Pompano Beach.

I took my auto in for a recall replacement.

I took my auto in for a recall replacement. Jessie was the best. He kept me updated and informed me of filter which were due to changed. I appreciate his help in this matter. I take my auto to the dealership for every service and repair. I have always received excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Rachel Smith, we're so glad that we were able to go above and beyond your expectations! Thank you so much again for your feedback! We hope you have a great day!

Good afternoon, through this message, I want to thank

Good afternoon, through this message, I want to thank everyone who helped us with my car. I am very happy and grateful. A big thank you to Mr. Jos� Luis, who assisted us so wonderfully. He is amazing! I hope to visit you all soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Yadira Acosta, thanks for your praise and kind comments about our team. Thank you again for the great review!

I was helped by Lauren she was great.

I was helped by Lauren she was great. She was helpful and knowledgeable she helped me both times I went to that dealership. I would recommend anyone to come here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Accord, thanks for your praise and kind comments about our team. Thank you, and have a fantastic day!

Excellent customer service from Marlon Fermin.

Excellent customer service from Marlon Fermin. He was kind, informative & cared about my service call. He informed me of some of the features that I was not aware of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jean, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Pompano Beach.