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Scott Honda of West Chester

(4,042 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 10 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Inventory

  • Honda Certified
    2024 Honda Pilot
    25,050 mi.
    $47,639 $356 price drop
  • Honda Certified
    2022 Honda CR-V
    18,199 mi.
    $28,995
  • Honda Certified
    2025 Honda Pilot
    10,961 mi.
    $42,995
  • Honda Certified
    2025 Honda Accord
    2,858 mi.
    $29,496 $1,499 price drop
  • Honda Certified
    2019 Honda Pilot
    113,445 mi.
    $19,995 $500 price drop
See all 31 vehicles from this dealership.

Meet our employees

Reviews

(4,042 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scott Honda of West Chester from DealerRater.

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It was a nice dealership as you walk in everyone was nice

It was a nice dealership as you walk in everyone was nice and felt welcomed

It was a nice dealership as you walk in everyone was nice

It was a nice dealership as you walk in everyone was nice and felt welcomed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to earn your stars, Kwunfl5. Thanks for choosing Scott Honda.

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I have been taking my Hondas to Scott Honda since the

I have been taking my Hondas to Scott Honda since the 1990's. I just had my 22 year old Honda CRV serviced again so that it runs like a new car; all this is possible due to the maintenance my Honda has received since I purchased this use car in 2004.

I have been taking my Hondas to Scott Honda since the

I have been taking my Hondas to Scott Honda since the 1990's. I just had my 22 year old Honda CRV serviced again so that it runs like a new car; all this is possible due to the maintenance my Honda has received since I purchased this use car in 2004.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

We appreciate your continued support and are committed to exceeding your expectations every time. Thank you again for your 5-star rating!

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I had an emergency electrical problem with my Honda CR-V.

I had an emergency electrical problem with my Honda CR-V. The service adviser I called recommended trying a jump start. When that worked, he told to bring the car in , with no appointment, and the service department would help . I was in and out of in less than an hour, and everything was fixed.

I had an emergency electrical problem with my Honda CR-V.

I had an emergency electrical problem with my Honda CR-V. The service adviser I called recommended trying a jump start. When that worked, he told to bring the car in , with no appointment, and the service department would help . I was in and out of in less than an hour, and everything was fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're in the people business and know attentive, friendly, and knowledgeable equals great experience,… so thanks, Al, for sharing your opinion with others.

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From the moment we stepped into the Honda dealership in

From the moment we stepped into the Honda dealership in West Chester, Allen stood out. He greeted us with a big smile, and right away we felt the difference compared to other dealerships we had visited. That friendliness never faded throughout the entire process, and it truly set the tone for an amazing car buying experience. What impressed us most about Allen was his patience. He never rushed us, no matter how many questions we asked or how many times we needed something explained. He walked us through every detail carefully, making sure we felt comfortable and confident with our decisions. You could tell he genuinely cared about helping us find the right car rather than just trying to make a quick sale. That kind of patience and sincerity is rare these days, and it really meant a lot to us. Allen was also extremely knowledgeable. He explained the features of the vehicles clearly, helped us compare options, and offered honest insight into what would work best for our needs. At every step, he made us feel like our satisfaction was his priority, and he went above and beyond to get us the best possible deal. We also want to thank his manager, Eric, who worked alongside Allen to make everything happen. Together, they were transparent, supportive, and truly went out of their way to make sure we left happy. Overall, Allen made the entire process smooth, and stress-free. He’s friendly, professional, patient, and someone you can trust, which is exactly what you want when making such a big purchase. If you’re shopping at this dealership, do yourself a favor and ask for Allen. You’ll see for yourself how much of a difference he makes.

From the moment we stepped into the Honda dealership in

From the moment we stepped into the Honda dealership in West Chester, Allen stood out. He greeted us with a big smile, and right away we felt the difference compared to other dealerships we had visited. That friendliness never faded throughout the entire process, and it truly set the tone for an amazing car buying experience. What impressed us most about Allen was his patience. He never rushed us, no matter how many questions we asked or how many times we needed something explained. He walked us through every detail carefully, making sure we felt comfortable and confident with our decisions. You could tell he genuinely cared about helping us find the right car rather than just trying to make a quick sale. That kind of patience and sincerity is rare these days, and it really meant a lot to us. Allen was also extremely knowledgeable. He explained the features of the vehicles clearly, helped us compare options, and offered honest insight into what would work best for our needs. At every step, he made us feel like our satisfaction was his priority, and he went above and beyond to get us the best possible deal. We also want to thank his manager, Eric, who worked alongside Allen to make everything happen. Together, they were transparent, supportive, and truly went out of their way to make sure we left happy. Overall, Allen made the entire process smooth, and stress-free. He’s friendly, professional, patient, and someone you can trust, which is exactly what you want when making such a big purchase. If you’re shopping at this dealership, do yourself a favor and ask for Allen. You’ll see for yourself how much of a difference he makes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We have your best interests at heart because your trust means everything to our team, Jayrana2809. Thanks for sharing your experience with Allen and Eric. They are dedicated, professional, and motivated by high standards for customer care. Allen is a tremendous resource for exploring options and walking alongside you to give personal attention as you make your purchase decision. He cares, and we're glad you felt it. We value your stars.

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Just bought my third vehicle from Scott.

Just bought my third vehicle from Scott. Allen was a pleasure to deal with. Scott has truly earned my trust.

Just bought my third vehicle from Scott.

Just bought my third vehicle from Scott. Allen was a pleasure to deal with. Scott has truly earned my trust.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That's precisely our aim. We appreciate learning that we hit our goal and earned your high opinion. Thanks for the 5-star feedback.

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I had a great experience working with Allen Ma when

I had a great experience working with Allen Ma when purchasing my Honda Ridgeline. He was knowledgeable, patient, and made the whole process smooth and stress-free. I would highly recommend Allen to anyone looking for a new Honda.

I had a great experience working with Allen Ma when

I had a great experience working with Allen Ma when purchasing my Honda Ridgeline. He was knowledgeable, patient, and made the whole process smooth and stress-free. I would highly recommend Allen to anyone looking for a new Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

At Scott Honda, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.

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Vaughn the service advisor is always fantastic to work

Vaughn the service advisor is always fantastic to work with . He’s friendly and efficient and he always goes the extra mile to make sure I get great service.

Vaughn the service advisor is always fantastic to work

Vaughn the service advisor is always fantastic to work with . He’s friendly and efficient and he always goes the extra mile to make sure I get great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thoughtful and professional— Vaughn is an incredible example of our service team’s determination to be a cut above the rest. We'll join you in celebrating him— thanks, Vaughn, our whole team appreciates the stars you've earned from Jeffreywilliam815 and many others. Please know, JeffreyWilliam815, that your high opinion of our staff means everything to us.

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Great service Aaron really seemed to care about what I

Great service Aaron really seemed to care about what I needed in an automobile. Great experience in buying a car couldn’t ask for better service.

Great service Aaron really seemed to care about what I

Great service Aaron really seemed to care about what I needed in an automobile. Great experience in buying a car couldn’t ask for better service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your high opinion, Tman082. Thanks for sharing your stars with us.

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Aaron did a great job, couldn’t help me enough.

Aaron did a great job, couldn’t help me enough. He helped me get the best deal!

Aaron did a great job, couldn’t help me enough.

Aaron did a great job, couldn’t help me enough. He helped me get the best deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your high opinion, Tman082. Thanks for sharing your stars with us.

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The salesman was accommodating and pleasant.

The salesman was accommodating and pleasant. Everyone is friendly and helpful. Always a pleasant experience.

The salesman was accommodating and pleasant.

The salesman was accommodating and pleasant. Everyone is friendly and helpful. Always a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

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