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Scott Honda of West Chester

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 7:00 PM

Scott Honda of West Chester Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 1999

Scott Honda, one of PA's largest New & Certified Honda dealership, has been serving the Delaware Valley, Philadelphia, West Chester, Downingtown and Springfield since 1984. Complete guest satisfaction has always been our top priority - that's why we're an 11-Year recipient of Honda's prestigious President's Award for customer service excellence.

...



At Scott Honda we help our guests choose from an impressive line-up of reliable, affordable and safe Hondas: Fit, Civic, Accord, HRV, CRV, Odyssey, Ridgeline and Pilot.

Scott Honda has one of the region's largest New and Certified Pre-Owned Honda inventories right here in West Chester.

"It's Always Smooth Sailing at Scott!"

Service

Oil, Filter Change

$34.95 and up*

Tire Rotation

$29.99 and up*

Air Filter Replacement

$53 and up*

Battery Service

$29.99 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1649 lifetime reviews. Includes reviews of Scott Honda of West Chester from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    February 15, 2020

    Excellent experience in purchasing a new vehicle. Totally professional throughout. No pressure, helpful information only. Greg Cole our sales person... was excellent. The vehicle was perfectly prepared, even the paperwork was pleasant!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Worked with:
    Tomas Dainora

    Finance Specialist

    (5.0) 169 reviews

    Gregory Cole

    Honda Product Specialist

    (5.0) 197 reviews

  • 5.0 out of 5
    February 15, 2020

    Erik is a fine young man and salesman. He is kind, courteous, well informed and most important patient. He also respects the female customer who, still... in 2020, is sometimes not taken seriously in the car buying process.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Worked with:
    Nick Toto

    Finance Specialist

    (5.0) 36 reviews

    Erik Martinez

    Honda Product Specialist

    (5.0) 82 reviews

    Joe Collins

    Sales Manager

    (5.0) 39 reviews

  • February 15, 2019

    Purchased yesterday a 2019 Honda CRV from Scott Honda. Senior Sales Advisor Greg Cole made this a satisfying experience. I went in to test drive a more... expensive Touring CRV. Based on my needs and wants, Greg explained how a CRV EX-L would make myself and budget happier. Not a moment was wasted without giving me useful information about all the technology packed in this model versus the 2012 I was trading in. AJ, his associate even took me for a 2nd test drive to further explain a lot of the safety upgrades while my car was being appraised. Not a moment was wasted during this process. My loan was approved instantly with Rob Gill the financial officer. He was so accommodating with any roadblock I gave him. No pressure during this process. Thrilled with my new CRV that drives quietly like a luxury car. This is my 3rd CRV and Honda has outdone themselves. Any improvement that I would have suggested, they now have done.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for choosing Scott Honda to help upgrade your CR-V. We appreciate you sharing your awesome experience with our team and how they mad...e it great. We love hearing feedback about what matters most to you. Wishing you many happy miles in your beautiful new Honda CR-V!


    Worked with:
    Gregory Cole

    Honda Product Specialist

    (5.0) 197 reviews

    Rob Gill

    Finance Specialist

    (4.9) 115 reviews

    AJ Gallagher

    Honda Product Specialist

    (5.0) 88 reviews

  • 5.0 out of 5
    February 12, 2020

    Hiep was excellent! He was very helpful and accommodating. He stayed late, pass closing time, to make sure all my questions were answered. I didn't... feel pressured or hurried. He made buying a car a relatively painless experience. Thanks Hiep!

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for sharing your feedback, Jasmine! We love to hear what made a big impact on you. Hiep, like all our team, is happy to spend all the time i...t takes to ensure you feel comfortable with your next Honda. Congratulations and enjoy!


    Worked with:
    Rob Gill

    Finance Specialist

    (4.9) 115 reviews

    Hiep Luong

    Honda Product Specialist

    (4.9) 165 reviews

  • 4.0 out of 5
    February 12, 2020

    Omar was very polite, friendly, and as helpful as possible. I think he did a great job in the sale. Finance Dept was able to beat my personal banks rate.... That was great. My only concern was that the dealership did not accept electronic fund transfers from my bank (USAA)...only checks. Wish I would have know that before making the 2.5 hour round trip drive. If I wanted to drive the vehicle home that day, i was going to have to go with their financing. Otherwise, my only option was to come back another day. That was my biggest frustration. In the end, they beat my bank's rate, so we all benefited. When the paperwork was ready, the signing was quick and easy and we were on our way.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi Brad & Diane, thank you for choosing Scott Honda. We're so glad to hear that you were able to drive off in a Honda that best suited all your family...'s needs! For sure, Omar appreciates both the opportunity to assist you in that process, and your kind feedback about the service he provided. We apologize that our policy regarding electronic checks was concerning and affected your overall experience. We wish it didn't impact our guests and we can think of ways to communicate the policy more effectively. We are thankful that in your case, it all worked out to your advantage!


    Worked with:
    Tomas Dainora

    Finance Specialist

    (5.0) 169 reviews

    Rob Gill

    Finance Specialist

    (4.9) 115 reviews

    Omar Haque

    Honda Product Specialist

    (5.0) 101 reviews

  • 5.0 out of 5
    February 11, 2020

    I have been coming to Scott Honda over 30 years for car leasing. This has been my first encounter with Greg and feel he has gone above and beyond helping... me in acquiring my new lease. He took his time and was most gracious. Thanks so much, Greg, for making this transition run so smoothly! Carol B.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Welcome back, Carol, thank you for choosing Scott Honda over and over again! We're so glad to hear that our team has consistently earned your total sa...tisfaction at every visit. For sure Greg appreciates the opportunity to continue your relationship with us and help you find your perfect next Honda. Congratulations on your latest upgrade!


    Worked with:
    Gregory Cole

    Honda Product Specialist

    (5.0) 197 reviews

  • 5.0 out of 5
    February 10, 2020

    Erik was a pleasure to work with. He was remarkable and very knowledgable. I wish all car sales could be so seamless. A phenomenal experience. I would... highly recommend Erik.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi Beth, thank you for the confident 5-star recommendation of our team member, Erik. Our goal is to provide you with excellent service in a profession...al and convenient environment. We appreciate the opportunity to help with your Honda purchase!


    Worked with:
    Erik Martinez

    Honda Product Specialist

    (5.0) 82 reviews

  • 5.0 out of 5
    February 9, 2020

    Bernie's friendliness and knowledge of the Honda lineup helped make my decision to purchase a new Ridgeline easy. Tom in finance was quick and efficient... with the paperwork. I was impressed that the sales manager Joe took time to come introduce himself to me. I can tell the folks at this dealership are committed to taking care of their customers.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Joe, thank you for sharing your feedback about the ways that our team earned your total satisfaction! When you share what's most important to you, ...those things become our focus. We hope you are enjoying every mile in your Honda Ridgeline... Congratulations!


    Worked with:
    Tomas Dainora

    Finance Specialist

    (5.0) 169 reviews

    Joe Collins

    Sales Manager

    (5.0) 39 reviews

    Bernie Hughes

    Honda Product Specialist

    (5.0) 23 reviews

    Marius Krawiec

    General Sales Manager

    (4.9) 45 reviews

  • 5.0 out of 5
    February 8, 2020

    Highly recommend Bill Martin as the salesperson that will take you through the buying process with no pressure, and accommodate you when needing that extra... bit of information. We looked at or test drove 4 vehicles he brought down to us, before making our final decision.. And after a trade-in and all the paperwork, he spent extra time with us going over all the features in our new CRV. Thanks to Bill and Stacy B, and Rob Gill for getting us in our new car without any pressure.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing the team at Scott Honda to help with your car shopping! We love to hear that Bill and company worked together with patience and... professionalism to make your visit with us a smooth sailing success. Making sure that you understand all the exciting features and technology in your new Honda is a top priority because we are passionate about you enjoying every mile of your next adventure. Happy driving!


    Worked with:
    Rob Gill

    Finance Specialist

    (4.9) 115 reviews

    Bill Martin

    Honda Product Specialist

    (4.9) 22 reviews

    Stacy Battistini

    BDC Manager

    NOT RATED

  • 5.0 out of 5
    February 8, 2020

    I'm enjoying my 2019 Accord. The salesman Bill Martin is patient and knowledgeable. Tomas Dainora in finance is friendly and quick. My wife and I have... purchased here before, we'r wil purchase here again.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tomas Dainora

    Finance Specialist

    (5.0) 169 reviews

    Bill Martin

    Honda Product Specialist

    (4.9) 22 reviews

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