Skip to main content

AutoNation Chevrolet Gilbert

(1,706 reviews)
Visit AutoNation Chevrolet Gilbert
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (888) 325-5107 (888) 325-5107
Used (888) 324-7910 (888) 324-7910
Service (888) 227-2092 (888) 227-2092

Reviews

(1,706 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Gilbert from DealerRater.

Want to share your experience with this dealership?

Write a review

My service advisor, Jennifer Gagon, is the best.

My service advisor, Jennifer Gagon, is the best. She goes above and beyond and explains the work being performed and the cost. She provides excellent customer service, and the service on my vehicle has been of the highest quality.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at AutoNation Chevrolet Gilbert!

Always get great service and the Staffing is very

Always get great service and the Staffing is very Courteous. I will continue going there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Rafael was attentive, helpful and is a very good Customer

Rafael was attentive, helpful and is a very good Customer Service Representative. The dealership is wide open and clean. They in waiting are did not work but the one on the other side did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

All of my concerns were addressed.

All of my concerns were addressed. Ivan kept me informed throughout the process. It was great working with Ivan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gilbert. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jennifer was very friendly and helpful.

Jennifer was very friendly and helpful. My car was finished in a timely manner. The dealership was very clean and the restroom was clean and well stocked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Very professional staff and great to work with not pushy.

Very professional staff and great to work with not pushy. Service department also great and willing to help anyway they can.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

Fast friendly service.

Fast friendly service..Jennifer is a great service representative. Facility is clean and waiting area comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

I've purchased three vehicles from AutoNation because of

I've purchased three vehicles from AutoNation because of their great pricing and they're fantastic service and I will keep coming back. I highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Emilio was super helpful.

Emilio was super helpful. Had the truck waiting for us when we got there. Ended up loving the truck and took it home that night. The whole experience was great from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Avoid this Place, Terrible Customer Service

Updated: Still no response from the General Manager, this is by far the worst dealership I've worked with and i buy alot of trucks every year. I've now had to engage an attorney to help navigate what the dealership said was easy to cancel add ons. Avoid this place at all cost. Any dealer is better than this place. Terrible experience dealing with the finance dept. I told the sales guy we didn't want any add ons and warranties, after making us wait for 2 hours we finally got into finance and he pressues us into buying a bunch of warranities we didn't want or need and said we can cancel at anytime. I've been trying to cancel for 2 months now and they just stopped responding to me. I'd avoid this dealership and all autonation. I own a business and have purchased 14 trucks so far this year from the comfort of my desk. They are complicating something that is easy in an attempt to wear you down and get you to sign up for things you don't need. I just followed up with the GM again today, I guess if he doesn't respond the next email comes from one of my attornies. To help put this in context, i asked for these add ons to be cancelled on August 8th and now its October 24th. They are either incompent or they have a total disregard to thier customers but either way AutoNation Chevy Gilbert will never see a dime from me again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Danderson, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.