Reviews
Since the day I bought my Cadillac at Earnhardt Cadillac,
Since the day I bought my Cadillac at Earnhardt Cadillac, I have experienced customer service like I've never received before! Brandon has made every encounter a wonderful experience. Whatever my car has needed Brandon has gone above and beyond to make sure I get the best price. I will never purchase another vehicle from anywhere else; I am a customer for life!
Since the day I bought my Cadillac at Earnhardt Cadillac,
Since the day I bought my Cadillac at Earnhardt Cadillac, I have experienced customer service like I've never received before! Brandon has made every encounter a wonderful experience. Whatever my car has needed Brandon has gone above and beyond to make sure I get the best price. I will never purchase another vehicle from anywhere else; I am a customer for life!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're thrilled to hear about your wonderful experience with Brandon and our team. Your loyalty means the world to us, and we're here to ensure you continue to enjoy your Cadillac for years to come! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com
Mario Coronado, Service Advisor, as always, took great
Mario Coronado, Service Advisor, as always, took great care completing the service, inspection and updating of the Escalade. No one does it better. Craig Bergmann, Sales, was very precise and effective in coordinating all of the requirements associated with the lease turn in and purchase arrangements with the dealership. Sara Ingram, Finance, completed the purchase documents quickly, accurately and answered all of our questions related to the lease turn in and purchase of our 2021 Escalade. Overall, our Earnhardt Cadillac Team made the entire process smooth, free of any glitches and in a timely manner. We plan to continue to do our vehicle transactions with Earnhardt Cadillac.
Mario Coronado, Service Advisor, as always, took great
Mario Coronado, Service Advisor, as always, took great care completing the service, inspection and updating of the Escalade. No one does it better. Craig Bergmann, Sales, was very precise and effective in coordinating all of the requirements associated with the lease turn in and purchase arrangements with the dealership. Sara Ingram, Finance, completed the purchase documents quickly, accurately and answered all of our questions related to the lease turn in and purchase of our 2021 Escalade. Overall, our Earnhardt Cadillac Team made the entire process smooth, free of any glitches and in a timely manner. We plan to continue to do our vehicle transactions with Earnhardt Cadillac.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're thrilled to hear that Mario, Craig, and Sara provided you with exceptional service throughout your experience. Our team is dedicated to making every transaction smooth and enjoyable. We look forward to assisting you with your future vehicle needs! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com
Mario and the whole service department crew was great
Mario and the whole service department crew was great servicing me and my vehicle with all the construction going on they made it a good experience, very pleased with your service department
Mario and the whole service department crew was great
Mario and the whole service department crew was great servicing me and my vehicle with all the construction going on they made it a good experience, very pleased with your service department
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're thrilled to hear that Mario and the service team provided you with a great experience despite the ongoing construction. Your satisfaction is our top priority, and we appreciate your support! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com
The service department is absolutely great.
The service department is absolutely great. I can’t say enough about it in my contact service manager is Mitchell Who has exceptional customer service skills and Ben’s over backwards to please me every time I come in but not only him. The whole team at the service department is great. I don’t know their names but the ones I see every time I come in are just so nice to all the customers I noticed when I sit outside and wait for my car. The sales department is good. Also don’t get me wrong but the service department is exceptional. I am 78 years old and have bought a lot of cars and used a lot of service departments so I know what I’m talking about.
The service department is absolutely great.
The service department is absolutely great. I can’t say enough about it in my contact service manager is Mitchell Who has exceptional customer service skills and Ben’s over backwards to please me every time I come in but not only him. The whole team at the service department is great. I don’t know their names but the ones I see every time I come in are just so nice to all the customers I noticed when I sit outside and wait for my car. The sales department is good. Also don’t get me wrong but the service department is exceptional. I am 78 years old and have bought a lot of cars and used a lot of service departments so I know what I’m talking about.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review, Michael! We're thrilled to hear about your positive experiences with our service team, especially Mitchell. We appreciate your loyalty and look forward to continuing to provide you with exceptional service every time you visit. Enjoy your day! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com
Great buying experience.
Great buying experience. Roberto and Anthony were helpful without pushing for a sell. Definitely recommend
Great buying experience.
Great buying experience. Roberto and Anthony were helpful without pushing for a sell. Definitely recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We're thrilled to hear that Roberto and Anthony provided you with a great buying experience. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com
Brandon is an exceptional service rep.
Brandon is an exceptional service rep. I trust him completely which is important now that I am a widow.
Brandon is an exceptional service rep.
Brandon is an exceptional service rep. I trust him completely which is important now that I am a widow.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're glad to hear Brandon provided you with exceptional service. Building trust is essential, and it’s wonderful to know you felt supported. We appreciate your feedback and look forward to serving you again! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com
Brandon is great at taking care of my needs.
Brandon is great at taking care of my needs. Very professional and affable. Hasn’t disappointed me at any time. Keep up the good work.
Brandon is great at taking care of my needs.
Brandon is great at taking care of my needs. Very professional and affable. Hasn’t disappointed me at any time. Keep up the good work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, George! We're thrilled to hear about your positive experience with Brandon. Our team is dedicated to providing top-notch service, and it's great to know that we're meeting your expectations. We appreciate your support and look forward to serving you again! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com
Excellent service and Brandon kept me informed what was
Excellent service and Brandon kept me informed what was going on with my car I did not have a warranty any longer but the price was good to fix the problem
Excellent service and Brandon kept me informed what was
Excellent service and Brandon kept me informed what was going on with my car I did not have a warranty any longer but the price was good to fix the problem
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience! We're thrilled to hear that Brandon provided excellent service and kept you informed throughout the process. It's great to know you found our pricing reasonable. We appreciate your support and look forward to serving you again! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com
Stephen is the best.
Stephen is the best. Always courteous and helpful to explain the recommended procedures. Great service.
Stephen is the best.
Stephen is the best. Always courteous and helpful to explain the recommended procedures. Great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Rebecca! We're thrilled to hear that Stephen provided you with excellent service. Our team is always here to help and ensure you have a great experience. We appreciate your feedback! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com
Quick friendly service on my oil change.
Quick friendly service on my oil change. Able to make appointment for the same week.
Quick friendly service on my oil change.
Quick friendly service on my oil change. Able to make appointment for the same week.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cyndia, we’re thrilled to hear you had a great experience with our quick and friendly service! We strive to make scheduling easy and convenient for our customers. Thanks for taking the time to share your feedback! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com