Reviews
Complete excellent service and completely satisfied with
Complete excellent service and completely satisfied with my service rep. This is the reason I only bring my Honda Civic to this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Service appt resulted in suggesting two services totaling
Service appt resulted in suggesting two services totaling $1400 that are not part of Honda Services and when asked why they aren't on the Honda recommended list or part of computerized reminder was told they didn't know why...as if they were part of Honda's recommendation. I didn't appreciate the suggestion that they WERE Honda recommended when in fact they were excessive. I didn't have them done but will find it hard to trust the dealer next visit. Overall I like the dealership but REALLY didn't appreciate them trying to take advantage of me this visit. I'll give service dept another try since my prior visits have been great.
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi. Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!
Nicholas was great!
Nicholas was great! He was there by himself running the entire operation! His honesty saved me money.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Chandler! Don't hesitate to call us if you ever need anything. Be safe on the road!
Easy to get deal done.
Easy to get deal done. No surprises. Timothy Greenbank was very professional and kept me informed and updated on the proces.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Check is was easy.
Check is was easy. Pulled up and service porter quickly took our name and got our service advisor. Service advisor was knowledgeable and explained services well. Shuttle service left some things to be desired. Not very organized. No schedule. Also we were told only one way shuttle service. Luckily our service advisor came and got us when car was ready. Also didn’t receive any communication while they had the vehicle. Had to call to check on it and to find out when they were done.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi Mike, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 505-5186. We hope to hear from you.
I had an excellent experience from you service
I had an excellent experience from you service department. You communicated helpful options and completed my service in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Deanna, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
My car had problem with auto start and immediately the
My car had problem with auto start and immediately the receptionist found the issue was with battery and called to come on the same day. I was pleasently surprised with the response. Overall it was great wprking with you guys. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Praveen, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
I was very happy with the service I received when coming
I was very happy with the service I received when coming in to purchase my leased vehicle :) The sales manager, Abel, was able to walk me through the process with ease. I was treated with respect while working with him. The finance manager was awesome as well! He explained everything perfectly in a way that I could understand. There was no misleading by any means. I thoroughly enjoyed the honesty and my overall experience at AutoNation Honda in Chandler, Az. 10/10 would highly recommend if anyone is looking for a vehicle to purchase! I'm thankful for such a professional and friendly experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
My service advisor was very helpful and thorough.
My service advisor was very helpful and thorough. Everything that I needed was taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service was timely and so far accurate.
Service was timely and so far accurate.. Matt, Nick and David were knowledgeable and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I have been a patron of Autonation for many years and hope to continue to get this good service.