Reviews
The employees seem to care about providing good service.
The employees seem to care about providing good service. I was a ‘drive in’ and was accommodated while there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Scott was beyond excellent!
Scott was beyond excellent! Trustworthy; attentive to detail and allayed my concerns with his thorough technical knowledge. Great job AN Honda of Chandler in employing such an examplary individual!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Jacinta, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.
Sellers are great, finance team messed up many times,
Sellers are great, finance team messed up many times, uncomfortable situation 3 days negotiation to buy a car, that’s long time
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Galdo, thank you for taking the time to leave us feedback. If you need more help, our team is available to talk -- safe travels!
Kyle Milnes has been my service advisor and has done an
Kyle Milnes has been my service advisor and has done an outstanding job on every visit. Knows his stuff, explains to me what is going to happen, lets me know when to expect my car, and delivers on time / early. Service I like.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
San Tan Honda is my first choice when I need help with my vehicles.
The management is doing disservice to front line service
The management is doing disservice to front line service department employees and customers by creating the impression that shuttle service is available when it is not, and this creates inconvenience for customers and unnecessary problems for employees to resolve. As someone who pays for a service plan, I should not have to jump through so many hoops just to get routine or any service. Either hire drivers to appropriately meet customer shuttle needs or be honest about your laziness and take the information off your website. And stop relying on employees to be apologists for the lazy, ineffectual service delivery and misinformation. Thank you, Tom, for making things right after the dealership decided to keep things wrong.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (480) 505-5186 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Great service under circumstance under Covid situation.
Great service under circumstance under Covid situation. They offered service recommendations and provided solutions what’s needed to take care your needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Patrick, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I had a great experience at dealer while waiting for my
I had a great experience at dealer while waiting for my oil change. Friendly, clean
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Zora, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.
Colin was probably one of the best service advisors I’ve
Colin was probably one of the best service advisors I’ve been scheduled with! Very thorough, informative, and kept me up to updated throughout the entire process of my scheduled service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Extremely easy to get an appointment.
Extremely easy to get an appointment. Dylan Miller, my Service Advisor, was professional, courteous and friendly. He listed to my concerns. The staff at Auto Nation are great and the quality of the service is outstanding. Strongly recommend this dealership for purchasing of having your Honda service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for the warm recommendation of the team here at AutoNation Honda Chandler. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Very helpful to go over necessary repairs vs nice to have
Very helpful to go over necessary repairs vs nice to have repairs. Quick turnaround on service and very friendly service manager.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!