Reviews
Great buying experience
I always negotiate my vehicle purchases online before stepping into the dealership. I have purchased 5 new Honda vehicles in the past 11 years and, in the process, I have communicated with all of the Honda dealerships in the Phoenix metropolitan area and bought vehicles from three different dealerships. In my experience, AutoNation Honda Chandler is the easiest dealership to work with. They are not pushy, they follow up with you but not so often that it becomes annoying, and they are honest and upfront with you. On my most recent purchase, Johnathan Schmidt was very patient with me after my initial email inquiry and worked with me to get me the best price and made sure the timing was right for me. He negotiated the price with me before I ever stepped into the dealership. Once I got to the dealership to finalize my purchase, Roxana Fador was easy to work with and made sure the transaction went smoothly and efficiently. I had a similar experience three and a half years ago when I purchased another vehicle from AutoNation Honda Chandler, which leads me to believe this dealership consistently treats its customers right.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle! We're happy to hear Roxana was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, AutoNation Honda Chandler
Best Experience Ever!
The best car buying experience I've ever had. Great from start to finish. Roxana Fador was excellent! Thank you again for everything. I love my new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle! We're happy to hear Roxana was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, AutoNation Honda Chandler
Great Car Buying Experience
My sales person was Gavin MacIntosh and the whole process was a breeze. Gavin was super professional, courteous, upfront and helpful. He showed me the inventory and answered all my questions. Great car buying experience. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle! We're happy to hear Gavin was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, AutoNation Honda Chandler
Internet purchase of new car with Mr. Johnson
TJ contacted me after my internet inquirey thru Edmunds. Even though Edmunds gave my contact info out to several dealerships , TJ was the only one who responded with the information on how much the vehicle would cost and let me know their inventory of the car I wanted. The other salesmen just wanted me to come in before they gave me any info. There were no hidden charges, and in fact the price I got was around 5,000 below MSRP and 2,000 below what Edmunds thought was the price I should shoot for. There was No negotiating price which was such a relief!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle! We're happy to hear TJ was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, AutoNation Honda Chandler
Best buying experience EVER!
I was in for a service call and to my surprise, left with a new car. I had some questions about the comparison of the V6 that I was driving to the new Turbo Sport. Michael Boehm approached me and impressed me with his knowledge about the car. Friendly, professional and instilled so much confidence. A week later... I am LOVING this car!!! Thanks Michael for making this an effortless decision and transaction!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy you had a pleasant experience here at AutoNation Honda Chandler. We always strive to provide personable and excellent customer service. Thank you again for the review!
AutoNation Honda / Erick Villalba
This was by far the best auto purchasing experience I've ever had. I do a lot of online research before I buy cars these days so I know what I want before I visit the dealer. All I need is for someone to show me the cars I am interested in and to answer questions without exerting pressure. Erick did exactly that and was very helpful throughout the process. He also arranged for a valuation on my used vehicle which took only 15 minutes and came in right about where I expected it to. The pricing on the new vehicle was also within my expectations based on the pricing program I used. I pre-arranged financing so the entire purchase process took less than one hour. No hassles whatsoever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are ecstatic with your strong recommendation of our location, Gordon. If you need more help, our team is available to talk -- safe travels!
Mr.Clement
sales person Mr.Clement is best for us . I bought 4 new cars within 3 years . I will buy 1 more this year for my kid from him . Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you had such a positive experience with us, Masami! Drive safe, and we'll see you on the road.
Buying experience
Erick Villalba was awesome to work with. Best Buy experience I have had. He was very patient and helpful. Answered all my questions. Highly recommend him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your feedback. We always strive to provide personable and excellent customer service. Thank you again for the review!
Great buying experience!
Upon our arrival at Honda Autonation Chandler, we were greeted by Michael Boehm who was friendly and personable and immediately put us at ease. He explained all the great features of the Honda CRV and answered all of my questions to satisfaction. I purchased the car that day and had a great rapport with Michael throughout the buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle! We're happy to hear Michael was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, AutoNation Honda Chandler
Mechanic
I stopped by AutoNation Honda to look and drive a new Odyssey van and was helped by Francisco Gonzalez . With his help I decided to buy the Elite van. No pressure...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words and review. If you need more help, our team is available to talk -- safe travels!