Reviews
Davids car
Came in with a budget and Greg met my number. I appreciate him going above and beyond. Cory was my initial contact and he was so helpful as well
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
CVR Purchase
People I dealt with were all very friendly. They made my experience very pleasant. Only thing I did not like is that I got charged 400 to tint 2 windows. I'm sure? I could of had it done cheaper someplace else but it wasn't a choice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the awesome experience!
Brett Marrs out at Auto Nation Honda in Chandler is who you want to see for your next Honda purchase. He is a genuine person & amazing sales manager! He provided excellent online service finding me the best deal & followed through on his word when it came down to the purchase. Brett is the man! Would highly recommend!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!
New car purchase
Very good experience purchasing my new CRV Touring with the assistance of Salesman Ray Saad. I knew what I wanted and he took me straight to the car. Went over and above delivering the car to my home and demonstrating the features on the car. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your response, Pat! Feel free to stop by if you ever need any more help.
Unpleasant Experience
I had previously written very harsh reviews but in the interest of not sounding distasteful I've rewritten this one. The biggest problem I had with AutoNation Honda in Chandler is with regards to lack of integrity. I was told several different things that never were fulfilled. I interacted with about 7 different sales associates and hardly any of them were filled in on our situation prior to the conversations. If you're in need of a car you can shop here, but I would highly recommend going to other dealerships if you have time to look around. I was very unsatisfied with this customer service and found it to be a complete waste of time. I will never be purchasing from an AutoNation dealership after having been left with this bad experience in my mind.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Author, we are deeply disappointed by your lackluster experience at AutoNation Honda Chandler. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (480) 285-2800 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Very Easy to Work With!
TJ and Brooke took great care of me, providing a much lower price than any of the nearby competition. The service provided online before visiting the dealership was excellent, and when I came in to purchase, they delivered as promised. Would highly recommend!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Used Car Purchase Gone Bad
We bought out our lease on a 2013 Civic and the dealer, AutoNation Honda Chandler, didn't send payoff to the Honda Leasing Division until, well as of 4/5/17, we're still waiting on that to happen. Honda Leasing reported me as 30 days late though we communicated and signed paperwork before the lease expiration date. Still waiting on my purchase paperwork copy, AutoNation Honda Chandler sent a mobile notary to me since I live 3.5 hours from the dealer. AutoNation Honda Chandler gave the mobile notary instructions to not leave any copies with me. AutoNation Honda Chandler's phone calls are RARELY returned, the same goes for emails. Not recommended unless you have a lot of time to call and call and call and wait for responses or if you live close enough for frequent trips to the dealer.
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
David Van Ruler & Keith
My wife & I had an excellent buying experience with Keith and David Van Ruler. They were great doing business with and they took care of us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
New car
Had a great experience overall efficient,quick and great people handling my purchase we'll definitely be coming back in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service
Great customer service! Kaleb was very helpful throughout the process and was very kind.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rhiannon, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!