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His favorite sports teams are the Kansas City Chiefs, the St. Louis Cardinals and the St. Louis Blues. 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Juan's charismatic spirit and many years of experience in the auto industry make him a valuable team member. He has worked in the auto service sector since 1992 and is Infiniti Full-Line Certified. For the last seven years, Juan has been a Service Advisor at Infiniti of Scottsdale and exclaims that he truly enjoys his job!\r\n\r\nSpending time with family and friends is important to Juan. He adores his wife and two children, and outside of work, he loves to spend quality time with them. Music and travel are also two of Juan's biggest passions. He travelled a long way to what is now his home town, moving from Guatemala City to Phoenix, Arizona over 28 years ago. 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Most proud of my Wife & 3 beautiful Daughters followed right by my Career of helping people receive and understand their ABSOLUTE and most EQUITABLE way of ownership for the Auto needs. I currently have 12 years+ Experience of the Auto Industry & Banks & Lenders approval Requirements. I have held and achieved success in all positions of the Auto Buying Process. Up-to-date knowledge and trend of the Auto Industry Market. Equipping my self to have all necessary information & ability to SERVE the owner better than my competition! The Career goal I Set for myself back in 2008 is to \"REVOLUTIONIZE the Auto(Car buying) Ownership process. My Mission to achieve the Goal is to Educate and inform any owner with all their Complete, Accurate and Honest options and ability to buy. Even if they are unaware of their buying ability, the buying process, or their terms and conditions best for their approval(s). Building Relationships that Empower the Owner! 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INFINITI of Scottsdale

4.9 out of 5 4.9
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

INFINITI of Scottsdale Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 7:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 1999

INFINITI owners and shoppers in Arizona love the new Phoenix area location and excellent facility for INFINITI in Scotts

...

dale at 7601 E. Frank Lloyd Wright Blvd in the heart of Scottsdale. We continue to provide the finest INFINITI Sales, Service and Parts available. INFINITI of Scottsdale has proud traditions that we work hard daily to enhance. We ask that you consider your next luxury vehicle purchase here at INFINITI of Scottsdale. Become more fully informed, learning about the INFINITI of your choice from an experienced member of our stable and expert sales staff.

Service

Wheel Balance

$59.95

Oil, Filter Change

$49.95 and up*

Tire Rotation

$34.95

Brake Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
511 lifetime reviews. Includes reviews of INFINITI of Scottsdale from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 18, 2020

    What makes Infiniti of Scottsdale the BEST and ONLY place to purchase a car are the people that work there . They are 100% dedicated and will go far beyond... their way to help you and make the process of buying a car a Great and Easy experience!

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    INFINITI of Scottsdale

    Thank you for your positive feedback!


    Worked with:
    Courtney Mutema

    Finance Manager

    (5.0) 67 reviews

    Perry Taylor

    Salesperson

    (5.0) 10 reviews

    Tony Mancillas

    Sales Manager

    (4.9) 9 reviews

  • 5.0 out of 5
    October 15, 2020

    This is the second car I have purchased from Scottsdale Infinity, both times I was treated with respect and James was very helpful a great dealership... would send friends there

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    INFINITI of Scottsdale

    Thank you for your positive review!


    Worked with:
    James Bakalar

    Salesperson

    (5.0) 16 reviews

  • March 13, 2017

    My experience was good although I wasn't able to get financed through the many banks as I was able to at other Mercedes dealerships..so it was a bit disappointing

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sorry to hear that, PHood. Financing can be tricky sometimes and we hope you know that we did the best that we possibly could to make it work. We're s...orry that you're disappointed but happy that we got a chance to meet and work with you. We hope you will consider us again in the future and best of luck with your new purchase. Thanks again!

  • 2.0 out of 5
    October 12, 2020

    Before buying or leasing vehicle, check for the promised features directly tied with the VIN number. I am utterly disappointed to find out the highlight... feature promised was missing from my vehicle after it was delivered. Even Though the Lease manager insisted the feature would be active in a matter of days after vehicle was delivered, it turned out to be untrue.

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    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Eddie Francisco

    Auto Loan/Vehicle Owner Consultant

    (4.6) 11 reviews

  • 5.0 out of 5
    September 21, 2020

    Amir and Candi were very helpful getting me into the exact vehicle I wanted at the price and lease term I requested as well. Made the entire process as... easy and painless as possible.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    INFINITI of Scottsdale

    Thank you for your positive feedback!


    Worked with:
    Candi Hartzer

    Salesperson

    (5.0) 8 reviews

  • 5.0 out of 5
    August 22, 2020

    Thanks to Tinache, Tony, Courtney & James for going above our expectations buying our new vehicle. Our 3rd purchase, will be back. Michael McCord . Thanks... again!

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    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    INFINITI of Scottsdale

    Thank you for your positive feedback!


    Worked with:
    Courtney Mutema

    Finance Manager

    (5.0) 67 reviews

    James Bakalar

    Salesperson

    (5.0) 16 reviews

    Tinasche Mutema

    Sales Consultant

    (5.0) 5 reviews

  • 5.0 out of 5
    August 3, 2020

    Tinasche was very helpful with my purchase. He got me the vehicle I wanted in the price range I was looking for. He and Infiniti of Scottsdale provided... great service.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    INFINITI of Scottsdale

    Thank you for your positive feedback!


    Worked with:
    Erik Leis

    Service Advisor

    (5.0) 13 reviews

    Tinasche Mutema

    Sales Consultant

    (5.0) 5 reviews

  • 5.0 out of 5
    July 30, 2020

    Great experience from beginning to end. Very professional with no high pressure tactics. This is my second Infiniti purchase through Infiniti of Scottsdale.... I highly recommend them.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    INFINITI of Scottsdale

    Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.


    Worked with:
    Candi Hartzer

    Salesperson

    (5.0) 8 reviews

    Tony Mancillas

    Sales Manager

    (4.9) 9 reviews

  • 5.0 out of 5
    July 11, 2020

    Want an Infiniti in the post-pandemic era? Contact Scottsdale. I was not hunting for an Infiniti car before I happened to test drive one. That experience... convinced me of the power and safety of Infiniti, so I started to shop in the local market. The problem is, as an individual worried about COVID-19 early since February, and currently working on a computer science research project related to it, I am super concerned about visiting a local store. It's lucky to have Infiniti of Scottsdale. I understand it is hard to trust people online, but if you respect others, I believe they will do so as well. The website, emails, demo videos, are super helpful before I decided to have the final visit. Though I am not a native speaker, they have unlimited patience to communicate with me especially James, thanks again! Also, I felt safe and comfortable as walked into the door. Nice and clean, masks on. They helped with my concerns and sanitized the car again before I got the girl home. You can easily find more technical details about Infiniti and this store from other reviews, but I just want to say, based on my own experience, this place is trustful in the post-pandemic era. My best wishes, everyone on this Mother Earth with infinite possibilities, live long and prosper.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    INFINITI of Scottsdale

    Our reputation is one of our top priorities. Your positive review is what we are always striving for!


    Worked with:
    Courtney Mutema

    Finance Manager

    (5.0) 67 reviews

    James Bakalar

    Salesperson

    (5.0) 16 reviews

  • 5.0 out of 5
    June 29, 2020

    Andy Morgan and Kris Schatzberg at the dealership are always great to work with and have always taken care of my Infiniti and I highly recommend letting... them maintain your car and when buying my next Infiniti, I know I am going to Infiniti of Scottsdale!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive feedback!

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