Reviews
First Service Experience
Last week's oil change was the first service event I experienced with my new Buick at Liberty Buick. Service procedure was quick and thorough. No oil dripped on the engine or exhaust system to smell after the service. Good service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
I enjoyed dealing with "Dre" Martinez. He was professional in every aspect in the purchase of a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great dealership
Liberty Buick is a very nice and modern dealership. The facilities are clean and modern. Dre was my salesman and he was extremely helpful and professional. He explained all my car's features to me before I left which was very kind of him. I would recommend this dealership to anyone in need of a new car. I love my Buick Verano, it is a very classy and sharp car! If anyone is in need of a Buick head here and ask for Dre. The free popcorn in the lobby of the dealership was also a plus :-)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast Service
Service was fast, excellent, and on time. All the staff was polite and courteous. Jim is a plus to your dealership. I will recommend your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing Dealership!
We purchased a used 2013 Buick Encore from Liberty Buick. From the time we set foot onto the property, everything was first class. It was the best car buying experience we have ever had. All of the employees were very professional and definitely knowledgable about their product. Kudos to Benny our salesperson for a wonderful experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service
I go the extra miles to Liberty Buick because I can account on good, honest and fast service. Jim Firth, thank you for your help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Warranty work 2011 Lucerne
Very courteous polite staff, met all expectations. Jim and Collette were great to work with and Jim the Service Director followed up with me as well.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great Experience
Bought many cars, and this was the easiest most professional friendly transaction ever. Salesman named David greeted us as we arrived and showed us a Enclave that fit our requests. He was able to get us a great deal on the Enclave and we drove it home. Could not be happier with David, the professional staff at the dealership and of course our new 2016 Enclave
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best customer service!
This was the third car dealership my husband and I went to when shopping for a pre-owned car. We found them to be very accommodating and helpful assessing what we wanted. Our salesman, Dre Martinez, was very professional and had a great deal of knowledge about the cars he was showing us. There was no high pressure at all. We have gotten follow up calls and emails thanking us for our business. This is truly a car dealership that has high customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Top-Notch Service
Jim, in service, took excellent care of us. We were very impressed with how descriptive the mechanic was with us when he explained the work that was performed. You could tell that those two team members took pride in their work and gave quality service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair