Moore Chrysler Jeep Fiat

We did a lot of research on the new Chrysler Pacifica before our visit to Moore Auto. Surprisingly, several dealerships didn't even reply to our email... requests for more information. Natalie, of Moore Auto followed up on our requests and furnished us the information we wanted. On our appointment day, Brian, our salesman, met us at the front of the dealership and quickly provided a courteous and professional introduction. He was very knowledgeable about the Pacifica and answered all of our questions. We even checked other cars that were similar to the model we eventually wanted. During negotiations there was no hard sell and in a short amount of time we were able to make a deal that was satisfactory to both of us. We went to Moore Auto with a set amount we were willing to spend, and left being happy. Pete, the financial advisor, was equally professional and courteous. Overall, an excellent car buying experience.

Jay our salesman was extremely helpful. He was patient and made sure we found our perfect vehicle. The financing department was also great. We couldn't... have had a better experience purchasing a new car!

Rick Watson the salesperson and the Manager Randy provided excellent knowledge and service throughout the entire decision making and buying process. Would... recommend this dealer to a potential buyer.

All of your employees I met were great. Susan was the best and most accommodating car salesperson I have ever worked with. It was a very pleasant experience.

This dealership was transparent and professional. The car I came in for wasn't available but they were able to make it right by finding me another vehicle... with comparable features at a similar price point. This vehicle wasn't even available for sale yet because they just got it in on trade but Randy thought outside the box by offering it to me any way. He had the autonomy to create a price and get the ball rolling before the vehicle was even in inventory. Randy went above that and was able to certify the vehicle for me so it came with an unexpected manufacturer's warranty. George in financing went BEYOND that and negotiated with the banks to get me 1/2 off the original estimated interest rate! On top of that, they were able to give me more for my trade than what their website estimated. They saved me thousands of dollars on the price of the car and thousands of dollars on the price of the loan. The sales process was very low pressure and I wasn't sold anything I didn't want but received so much more that I didn't even know I needed! Shout out to Patrick for staying late and keeping communication between the floor and the desk open and getting this deal done for me. Can't wait to pick up my new ride once its gone through reconditioning!! Did I mention this was the third dealership I went to looking for this car? When the other dealerships had to do some leg work to find me what I wanted, they sent me on my way rather than getting creative. Thanks to the awesome ownership here, the managers were allowed to make decisions last minute without having to call for approval. So refreshing to see that owners still trust their employees to get it done right for their customers!! And both TrueCar and CarGuru say I got an EXCELLENT deal; icing on the cake!

I went in and let them know what I wanted and the salesman took me to the inventory and knew exactly where to go and which vehicle would fit my needs.... Then came the negotiations. Very polite and respectful throughout the process.

My family's first experience with a purchase from Moore was about three months ago. Fred was our sales representative at the dealership for our first... purchase and he was fantastic! (Please see my prior Google review) Our family decided to purchase another vehicle and of course we naturally thought about Fred. My wife met with him and we purchased the vehicle the same day. As usual, the process went incredibly smooth and we received a great deal. I can't thank Fred enough for his professionalism and courtesy. Fred made sure that we had another great experience. I'll be referring everyone I know to purchase a vehicle from Moore and to ask for Fred for their sales rep.

The event was a 7-hour ordeal that spanned over 8 days. I worked tirelessly with Keith on the Minor details, Pat besides being a Dallas fan is a great... person and salesman, ran into a hiccup on veterans day where we just couldn't get the agreed price - out the door. came back 3 days later where they found the exact vehicle I wanted at the exact price I wanted. Thank you so much for your due diligence. Pete Saenz is an excellent finance manager, he was very relatable and down-to-earth and I appreciate the entire team going to another dealership to get me the vehicle that my wife wanted.

I gave this rating due to the ease of my car buying experience. Friendly n Professional sales staff. Overall great experience. Rick n Troy were great....

Our salesman was direct and accommodating. There was an issue with the vehicle while test driving it. He had the shop work on it immediately. The issue... turned out to be more complicated than we originally thought, but the dealer stepped up and repaired the car to our satisfaction. The wait to conduct business was excessive, but I've never visited an auto dealer where it wasn't. Once we met with the finance rep, the process took less than 10 minutes.