Tempe Dodge Chrysler Jeep RAM

Recently bought a car through Tempe Jeep and had and extraordinary customer service with salesman Jerry! He was very helpful and I was happy with the customer... service throughout my buy. Sterling was every thorough with the financing process. I appreciate the help, I’m looking forward for future purchases.

A BIG shoutout to Jerry Alvarez! Jerry was well willing to work with my budget. The pricing was extremely competitive & they were very flexible.... The whole team, including the (Finance) department at Chrysler Jeep Dodge Kia, made the experience pleasant & quick. I definitely recommend them for your Jeep purchase. ��. BTW: Love the Velvet Red Pearl-Coat Exterior Paint!! ����

Thank you so much Tempe Dodge! I had my challenger in for a recall and fell in LOVE with the new scatpack challenger! Austin and Andrew were amazing at... helping me get into the new car! Sterling in finance was great at explaining my financing and the whole experience was so smooth!! Best dealer experience ever!! So good I even remember everyone's names!! Thanks again so much!!

My wife and I had a great experience at this dealership. The process of buying her 2019 Cherokee was simple. We worked with Traivon and could not have... asked for a better salesman. If we are ever in the market for another vehicle, we will be returning to this dealership!

Sales team was excellent and worked with me to get the numbers I needed. Thank you Zachary Cuneo! You guys made the whole process quick and easy.

Jerry Alvarez was amazingly knowledgeable & helpful. He came in on his day off to accommodate our schedule! He was very upbeat and patient with us.... Great experience.

I don't even know where to begin. But let's just lead with DO NOT BUY A CAR FROM HERE. Worst most regretful experience with such a big purchase... ever. They are pressure salesmen and refuse to hear your needs or requests. The customer service is terrible. Carl Brown will not call you back. Neither will his supervisor. He will not follow through with his word. And now to add insult to injury; I yet to make my first payment The car they sold me has starter issues. Needless to say I am livid and will vehemently be an advocate against anyone making a purchase here. Be Warned.

I am extremely disappointed with Tempe Jeep. I went in Monday hoping that this experience would be better than my first. I would like to say that Monday... I was at least greeted with smiling faces and conversation. I had a great test drive and decided to make a deal for a new Compass. While waiting for finance, it seemed to take an hour and finally I was told that Chrysler wanted to know if I had someone to co-sign, I advised no. I'm looking to make this purchase on my own. The gentleman then told me that it was late for finance and they'd work on it Tuesday and get back to me. "Don't do anything with your credit" ok, I won't. Let me know, you can text/email me because I work 730-4pm Tuesday. It was getting late Tuesday and I figured I'd reach out to Chris in customer care who was super helpful prior to my arrival and I also emailed Kemur who was the salesman I was working with. "Hey? Any updates? Good or bad?" It was silence. Today is now Wednesday and still haven't heard a peep from Tempe Jeep. However I did receive about 3-4 notifications about hard inquiries on my credit report. I'd really hate to think this "family" owned dealership doesn't want the business of a gay-hispanic-woman. But I can't help feeling discriminated, especially since my first trip the salesman who took me on a test drive didn't speak one word to me. It was the most awkward interaction I've ever experienced with a sales person. (This was back in May, but I thought I'd give them a 2nd chance) Now they can't even follow up with me. If this is how you do business, I want no part of it and will be spreading the word.

The scheduling system for service is truly horrible. You always have to call, leave msg and hope to get a return call. You have to only call "your"... advisor or they won't help you. If the one advisor is full for the day they won't schedule with another advisor but transfer you to their messages and wait for the call back..oh, they're full too, let's do another transfer, another message, etc. At one point needed a part ordered and I never got a call that the part was in. So i called a few weeks later, left msg, waited for call back. Then, my advisor said he wouldn't be there on one of his normal days due to vacation but he'd schedule me anyways. Guess what, I showed up and they told me they couldn't help because the advisor wasn't there. My advice, don't waste your time!

I would give a thousand star rating if I could . Brent the Finance manager ,Emily the sales girl the ram manager and all the managers worked so hard getting... us the right vehicle . They even cancelled out three signed deals for us to get us the perfect truck . No other dealership would have done this and worked hard for three solid days to help us . I can not thank, you all enough