Reviews
Excellent Service Department.
Excellent Service Department. Professional, courteous and excellent updates on status of my vehicle. I’ve been a satisfied customer for 30+ years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
I've bought several cars here.
I've bought several cars here. I continue to get my car serviced here because the pricing is competitive and my car is serviced by a factory trained mechanic. They have always treated me fairly whether I'm purchasing a vehicle or just in for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tim, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
Had issues getting a hold of a service representative and
Had issues getting a hold of a service representative and also I wish the representative would have been a bit more helpful, but the service performed was done right. In the past they would clean the car but this time they did not.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Professional and knowledgeable staff.
Professional and knowledgeable staff. Staff was a very good listener and met my needs. Satisfied customer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Very helpful good customer service.
Very helpful good customer service. Our sales associate Cesar was the best. He was friendly and we did not feel any pressure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
AutoNation and our salesman Seyed made our car buying
AutoNation and our salesman Seyed made our car buying experience very pleasant. My wife and I had a very specific idea of what color, options and details we wanted in our 4Runner. It took a couple of months for them to find exactly what we wanted , but it was well worth the wait. We highly recommend AutoNation Tempe and ask for Seyed he will treat you right.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. It means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Toyota Tempe and we hope to be of service again in the future.
They were fast and it was easy, they have a nice waiting
They were fast and it was easy, they have a nice waiting area and a shuttle to take you wherever you want if it’s close enough :)
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Impossible to get a hold of service rep for vehicle...
Impossible to get a hold of service rep for vehicle updates. I left voicemails for several days in a row without a call back. Even after I was told that the supervisor would call me back, I never heard back from them.
- Customer service 2.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi Cecilia, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Fast and friendly service, easy check in/check out.
Fast and friendly service, easy check in/check out. Short wait time to drop off and pick up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Rich Taylor is our contact person. He has been very...
Rich Taylor is our contact person. He has been very helpful and easy to work with. He always returns calls. Gets us scheduled quickly and as close to when we can come. Appreciate him. He estimates the time the work will take closely so we don't have to 'wonder how long'. Will continue to come back to the Toyota dealership. Thanks Rick!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Rick here at AutoNation Toyota Tempe! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!