Reviews
I loved working with Marcos . I highly recommend him and I love the deal at ABC. Everyone was welcoming professional and courteous.
I loved working with Marcos . I highly recommend him and I love the deal at ABC. Everyone was welcoming professional and courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrific service from Phil Brawner! I have continued going to ABC Nissan to service my 2013 Altima for many years and Phil is a big reason for that. Very friendly, very honest, and very helpful. Thank you, Phil and ABC Nissan!
Terrific service from Phil Brawner! I have continued going to ABC Nissan to service my 2013 Altima for many years and Phil is a big reason for that. Very friendly, very honest, and very helpful. Thank you, Phil and ABC Nissan!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership kept my Nissan for six (6) months, stating that “their” vendor went out of business. They did the oil change and tune up first then allowed the car to sit for months. I called every month to check on the car only to be told the same thing by “Eddie.” “No one makes the parts anymore for a Nissan Altima” so they were “actively” looking for a new vendor. I tried discussing the matter with their manager, Nick Wade, but he was rude, dismissive and only cared about the bill being paid in full while we wait. I paid the enormous bill, including an unknown fee that Eddie insisted had nothing to do with the tariffs. Needless to say, we found a company that ordered a NEW part online and fixed my car in less than a week!
This dealership kept my Nissan for six (6) months, stating that “their” vendor went out of business. They did the oil change and tune up first then allowed the car to sit for months. I called every month to check on the car only to be told the same thing by “Eddie.” “No one makes the parts anymore for a Nissan Altima” so they were “actively” looking for a new vendor. I tried discussing the matter with their manager, Nick Wade, but he was rude, dismissive and only cared about the bill being paid in full while we wait. I paid the enormous bill, including an unknown fee that Eddie insisted had nothing to do with the tariffs. Needless to say, we found a company that ordered a NEW part online and fixed my car in less than a week!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share detailed feedback regarding your recent service experience and the extended repair timeline. Our team understands the importance of timely communication, clear status updates, and transparency when a vehicle is in service for an extended period. Concerns related to parts sourcing delays, billing questions, and customer interactions are taken seriously and are reviewed internally. Please reach out to our Service Director, Nicholas Wade, at 480-428-4623 so we can further discuss your experience and assist with any remaining concerns.
Paul did a great job But it took way too long for the paper work to process Not enough financial support people
Paul did a great job But it took way too long for the paper work to process Not enough financial support people
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with us. We appreciate your recognition of the excellent service you received and are glad that you had such a positive interaction with our team member. Your feedback about the paperwork processing time and staffing levels in our finance department is valuable to us. We understand how important efficiency is when completing your vehicle purchase, and we take note of areas where we can improve our processes. At ABC Nissan, we are committed to providing both outstanding service and streamlined operations for all our customers.
I wish you would take Citi Card again without any extra charge to the consumer.
I wish you would take Citi Card again without any extra charge to the consumer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We greatly appreciate your feedback about accepting Citi Card payments. Your suggestion regarding payment options is valuable to us, and we understand the importance of convenient payment methods for our customers. We recognize that additional fees can impact your experience, and your input helps us consider ways to improve our payment processes. Thank you for taking the time to share your thoughts with ABC Nissan, and we truly value your business.
I had an issue with this dealership where my credit was pulled without my clear authorization. I did not sign any financing agreement or provide consent to have my credit run. I was contacted by a salesperson regarding a vehicle inquiry, and later discovered that a hard inquiry had been placed on my credit report. When I questioned it, I was told my information had been used during the process, but I did not knowingly agree to a credit application or co-signing arrangement. I’m very concerned about how my personal information was handled during this interaction. I recommend that anyone working with this dealership be very clear about what they are authorizing before sharing sensitive information
I had an issue with this dealership where my credit was pulled without my clear authorization. I did not sign any financing agreement or provide consent to have my credit run. I was contacted by a salesperson regarding a vehicle inquiry, and later discovered that a hard inquiry had been placed on my credit report. When I questioned it, I was told my information had been used during the process, but I did not knowingly agree to a credit application or co-signing arrangement. I’m very concerned about how my personal information was handled during this interaction. I recommend that anyone working with this dealership be very clear about what they are authorizing before sharing sensitive information
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
We are disappointed to hear about your experience, as this is not the level of transparency or professionalism we strive to provide. We take matters involving customer consent and credit applications very seriously, and we understand how concerning it is to feel that your authorization was not clearly obtained. Your feedback has been noted, as we are committed to ensuring all credit-related actions are fully understood and explicitly approved by the customer. We would appreciate the opportunity to speak with you directly and review your situation in more detail. Please contact our Customer Service Director, Emily Hunter, at 877-360-7805 for further assistance.
Francisco A. Hola esto me paso a mi!! al menos mi experiencia ha sido buen con el vendedor de ABC nissan.Gracias Bett Gonzalez,Desde la primera llamada de telefono que le hice para preguntarle por el carro que me gusto,Hasta que me lo entregaro todo fue muy bien y digo eso porque tambien cuenta que los documentos que ellos y el banco piden esten enm orden para que el proceso sea correcto.Con Betty y con Jesus de el departamento de Finanzaz en custion de maximo 2 horas y media sali manejando la SUV que eligi desde mi Computadora.Por mi Parte nuevamente a Betty Gonzales y A Jesus de Finanzas por su ayuda a comprar este vehiculo que me hace recomendar a ellos para la compra de un carro Nuevo O usado, Gracia otra vez Chicos y si Para mi La experiencia fue poisitiva ea lo que puedo decir en Mi nueva Murano, Que ahora me servira tanto para mi trabajo como trasladarme a mis actividades personales
Francisco A. Hola esto me paso a mi!! al menos mi experiencia ha sido buen con el vendedor de ABC nissan.Gracias Bett Gonzalez,Desde la primera llamada de telefono que le hice para preguntarle por el carro que me gusto,Hasta que me lo entregaro todo fue muy bien y digo eso porque tambien cuenta que los documentos que ellos y el banco piden esten enm orden para que el proceso sea correcto.Con Betty y con Jesus de el departamento de Finanzaz en custion de maximo 2 horas y media sali manejando la SUV que eligi desde mi Computadora.Por mi Parte nuevamente a Betty Gonzales y A Jesus de Finanzas por su ayuda a comprar este vehiculo que me hace recomendar a ellos para la compra de un carro Nuevo O usado, Gracia otra vez Chicos y si Para mi La experiencia fue poisitiva ea lo que puedo decir en Mi nueva Murano, Que ahora me servira tanto para mi trabajo como trasladarme a mis actividades personales
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Agradecemos que hayas compartido tu experiencia y nos alegra saber que el proceso se sintió ágil, acogedor y bien coordinado. Nuestro equipo está comprometido con una comunicación clara, la eficiencia y con hacer que cada visita sea positiva de principio a fin. Gracias por elegirnos; nos alegra ser parte de tu camino a partir de ahora.
Great Experience- Joshua was extremely efficient on the vehicle information that I requested and purchased.. Looking forward to enjoying my new Rogue Platinum.
Great Experience- Joshua was extremely efficient on the vehicle information that I requested and purchased.. Looking forward to enjoying my new Rogue Platinum.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad to hear you had a positive experience and that Joshua was able to provide clear and efficient support with your vehicle purchase. It’s great knowing you’re looking forward to your new Rogue Platinum. We appreciate your feedback and look forward to assisting you again in the future.
Everyone that I have been in contact with at the dealership is very professional and very pleasant to work with.
Everyone that I have been in contact with at the dealership is very professional and very pleasant to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear you had a positive experience and that the team has been professional and pleasant throughout your interactions. It’s great knowing the support you received met your expectations. We appreciate your feedback and look forward to assisting you again in the future.
Service was fast and reliable adviser Edy Valdez very helpful and reliable he is always very good
Service was fast and reliable adviser Edy Valdez very helpful and reliable he is always very good
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your experience. It’s great to hear that your service was fast and reliable and that Edy Valdez was helpful and consistent throughout your visit. We truly value your continued trust and support, and we’re glad he continues to take good care of you. Thank you for choosing us!