Reviews
I had an issue with this dealership where my credit was pulled without my clear authorization. I did not sign any financing agreement or provide consent to have my credit run. I was contacted by a salesperson regarding a vehicle inquiry, and later discovered that a hard inquiry had been placed on my credit report. When I questioned it, I was told my information had been used during the process, but I did not knowingly agree to a credit application or co-signing arrangement. I’m very concerned about how my personal information was handled during this interaction. I recommend that anyone working with this dealership be very clear about what they are authorizing before sharing sensitive information
I had an issue with this dealership where my credit was pulled without my clear authorization. I did not sign any financing agreement or provide consent to have my credit run. I was contacted by a salesperson regarding a vehicle inquiry, and later discovered that a hard inquiry had been placed on my credit report. When I questioned it, I was told my information had been used during the process, but I did not knowingly agree to a credit application or co-signing arrangement. I’m very concerned about how my personal information was handled during this interaction. I recommend that anyone working with this dealership be very clear about what they are authorizing before sharing sensitive information
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
We are disappointed to hear about your experience, as this is not the level of transparency or professionalism we strive to provide. We take matters involving customer consent and credit applications very seriously, and we understand how concerning it is to feel that your authorization was not clearly obtained. Your feedback has been noted, as we are committed to ensuring all credit-related actions are fully understood and explicitly approved by the customer. We would appreciate the opportunity to speak with you directly and review your situation in more detail. Please contact our Customer Service Director, Emily Hunter, at 877-360-7805 for further assistance.
Francisco A. Hola esto me paso a mi!! al menos mi experiencia ha sido buen con el vendedor de ABC nissan.Gracias Bett Gonzalez,Desde la primera llamada de telefono que le hice para preguntarle por el carro que me gusto,Hasta que me lo entregaro todo fue muy bien y digo eso porque tambien cuenta que los documentos que ellos y el banco piden esten enm orden para que el proceso sea correcto.Con Betty y con Jesus de el departamento de Finanzaz en custion de maximo 2 horas y media sali manejando la SUV que eligi desde mi Computadora.Por mi Parte nuevamente a Betty Gonzales y A Jesus de Finanzas por su ayuda a comprar este vehiculo que me hace recomendar a ellos para la compra de un carro Nuevo O usado, Gracia otra vez Chicos y si Para mi La experiencia fue poisitiva ea lo que puedo decir en Mi nueva Murano, Que ahora me servira tanto para mi trabajo como trasladarme a mis actividades personales
Francisco A. Hola esto me paso a mi!! al menos mi experiencia ha sido buen con el vendedor de ABC nissan.Gracias Bett Gonzalez,Desde la primera llamada de telefono que le hice para preguntarle por el carro que me gusto,Hasta que me lo entregaro todo fue muy bien y digo eso porque tambien cuenta que los documentos que ellos y el banco piden esten enm orden para que el proceso sea correcto.Con Betty y con Jesus de el departamento de Finanzaz en custion de maximo 2 horas y media sali manejando la SUV que eligi desde mi Computadora.Por mi Parte nuevamente a Betty Gonzales y A Jesus de Finanzas por su ayuda a comprar este vehiculo que me hace recomendar a ellos para la compra de un carro Nuevo O usado, Gracia otra vez Chicos y si Para mi La experiencia fue poisitiva ea lo que puedo decir en Mi nueva Murano, Que ahora me servira tanto para mi trabajo como trasladarme a mis actividades personales
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Agradecemos que hayas compartido tu experiencia y nos alegra saber que el proceso se sintió ágil, acogedor y bien coordinado. Nuestro equipo está comprometido con una comunicación clara, la eficiencia y con hacer que cada visita sea positiva de principio a fin. Gracias por elegirnos; nos alegra ser parte de tu camino a partir de ahora.
Great Experience- Joshua was extremely efficient on the vehicle information that I requested and purchased.. Looking forward to enjoying my new Rogue Platinum.
Great Experience- Joshua was extremely efficient on the vehicle information that I requested and purchased.. Looking forward to enjoying my new Rogue Platinum.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad to hear you had a positive experience and that Joshua was able to provide clear and efficient support with your vehicle purchase. It’s great knowing you’re looking forward to your new Rogue Platinum. We appreciate your feedback and look forward to assisting you again in the future.
Everyone that I have been in contact with at the dealership is very professional and very pleasant to work with.
Everyone that I have been in contact with at the dealership is very professional and very pleasant to work with.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear you had a positive experience and that the team has been professional and pleasant throughout your interactions. It’s great knowing the support you received met your expectations. We appreciate your feedback and look forward to assisting you again in the future.
Service was fast and reliable adviser Edy Valdez very helpful and reliable he is always very good
Service was fast and reliable adviser Edy Valdez very helpful and reliable he is always very good
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your experience. It’s great to hear that your service was fast and reliable and that Edy Valdez was helpful and consistent throughout your visit. We truly value your continued trust and support, and we’re glad he continues to take good care of you. Thank you for choosing us!
Great service I had my Rogue in for tire rotation and oil change. My service advisor was Maria very friendly and efficient. They washed my car also and did a great job. I will be back for my next service needs.
Great service I had my Rogue in for tire rotation and oil change. My service advisor was Maria very friendly and efficient. They washed my car also and did a great job. I will be back for my next service needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear your service visit went so well and that everything felt friendly, efficient, and well handled. Our team works hard to provide a smooth experience while taking care of the details that matter. We appreciate you choosing us and look forward to supporting your future service needs.
Recent reviews submitted excellent service by Service department by Ben Marquez and staff Very detailed service Respectful of your time Quick in and out while you wait
Recent reviews submitted excellent service by Service department by Ben Marquez and staff Very detailed service Respectful of your time Quick in and out while you wait
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share such positive feedback about your visit. Our service team is committed to being thorough, respectful of time, and providing a smooth experience while you wait. Thank you for choosing us—we value the opportunity to assist.
Never any problems. Always very nice. I have bought 2 cars there and highly satisfied
Never any problems. Always very nice. I have bought 2 cars there and highly satisfied
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re grateful for the continued trust and are glad to hear every visit has been a positive one. Our team is committed to providing a welcoming, consistent experience that keeps everything feeling easy and enjoyable. Thank you for choosing us again—we truly value the relationship.
Purchased vehicle that was supposedly inspected and was in great shape. Extended warranty was purchased as well. Amazing how much work has been required. Wear and tear items, understand, but almost nothing has been covered by the warranty. Why would a car that was fully inspected need a full brake job within a few months of purchase? Please do your research on both the car as well as the dealership as well as any add-ons and extras purchased in the finance office. Most of these negative reviews hold a lot of weight.
Purchased vehicle that was supposedly inspected and was in great shape. Extended warranty was purchased as well. Amazing how much work has been required. Wear and tear items, understand, but almost nothing has been covered by the warranty. Why would a car that was fully inspected need a full brake job within a few months of purchase? Please do your research on both the car as well as the dealership as well as any add-ons and extras purchased in the finance office. Most of these negative reviews hold a lot of weight.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Your feedback is important to us, and we understand your frustration. We take these situations seriously. We value customers who share their honest experiences, as it helps us identify areas where we can work to improve our processes. To discuss this matter further, please contact our Customer Service Director, Emily Hunter at 877-360-7805 so we can better understand the specific details of your situation and work toward a resolution.
Finance manager was sadly dishonest! Tacked on 4k in warranties we never discussed. There was another almost 3k in unexplainable charges. I was told because the car I purchased had tints (which it did not) they said they would add them and they did not. Also nitrogen in the tires and I found out that was not true either. Very disgusting dealership. Sad that this dealership has so many bad business practices. Do yourself a favor, go elsewhere.
Finance manager was sadly dishonest! Tacked on 4k in warranties we never discussed. There was another almost 3k in unexplainable charges. I was told because the car I purchased had tints (which it did not) they said they would add them and they did not. Also nitrogen in the tires and I found out that was not true either. Very disgusting dealership. Sad that this dealership has so many bad business practices. Do yourself a favor, go elsewhere.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Your concerns are noted, and we understand your frustration. The situation you've described does not reflect the standards we strive to maintain. We take situations like this seriously and would appreciate the opportunity to review what happened during your experience. Please contact our Customer Service Director, Emily Hunter at 877-360-7805 so we can address these specific concerns directly.