ABC Nissan

I spent a lot of time building my credit so I could get a low interest rate on a new vehicle. I went into this dealership by mistake, was supposed to meet a salesman at another dealership. Long story short, I told them I had $1000 to put down and expected a decent rate. They ended getting me to obligate myself to an additional $1500 down all in $500 pymt over the period of 1 week. Which I did do. But they told me this was to ensure me and interest rate of 9%. Within 3 days of purchase the electrical went haywire. Took it back and they said rodent damage, $750 repair. My girlfriend was on the phone with me, told me to get my belongings, leave the keys and get a ride home. They had the car done in 10 mins at a $250 discount. 1,st oil change free, made appt for 2nd. My girlfriend told me the warranty exp'd in April. I called Ben at the svc dept he said no it's not exp and I have to get oil changed there in order for warranty to remain good. We arrived today for svc. My girlfriend showed Ben and another employee the expired warranty and asked them if it was exp'd. She told them we're still getting the oil changed. Both said yes it's exp'd. She doesn't like liars and told them as much. I have to agree these are shady practices, also wanted to add I was not told the vehicles was ever involved in an accident, but clearly on the back drivers side window, written in grease pen that's been attempted to be washed off it has a date it was towed and lists damaged received, including the cluster panel which was what I was charged for on the rodent damage. Also was told the vehicles was $22,000 in the loan papers it's over $25,000 and that's after my high pressure $2500 down. Overall stressful experiences here and now that I know my warranty is exp'd I'm not coming back. Deceptive sales practices all the way around. I can't help but feel these people think most of the population is idiots.

I recently visited ABC Nissan to purchase a certified pre-owned Pathfinder. I had a great experience working with Ricky, my salesperson—he was friendly, professional, and helpful throughout the process. Unfortunately, my experience with his manager, Javier, was the opposite. While he initially came across as kind and supportive, that changed when I started asking questions and expressing concerns about the numbers he presented. Despite repeatedly saying he had my best interests in mind, the pricing didn’t add up, and he wouldn’t allow me to take a photo of the sales offer so I could get a cashier’s check from my credit union. They attempted to charge over $3,500 for add-ons like door edge guards (which cost about $25 online), window tint that was already installed before they acquired the vehicle, and paint protection—which felt more like a sales gimmick than a real value. When I didn’t agree to these terms, Javier became dismissive and condescending. He even implied I wasn’t serious about buying, despite the fact that they had already run my credit and had all my information. To make matters worse, they kept my car keys and credit card after I declined the offer. I had to go into the sales tower and retrieve them myself, which felt both uncomfortable and unprofessional. I left feeling deeply disappointed—not just in the sales tactics used, but in the way I was treated when I stood up for myself. The next day, both the salesperson and another sales manager, “Bear,” contacted me and said they could now offer me the exact deal I was asking for originally. But once I arrived at the dealership, I was told the deal would only be honored if I edited or removed the negative review I had posted. That’s not only unethical—it’s manipulative and wrong. Holding a deal hostage in exchange for silencing an honest review is a perfect example of the shady business practices happening at ABC Nissan. My deal is now finalized, the vehicle is funded, and the car is mine—so there’s no reason to hold back. The only reason I even went back and dealt with their nonsense was because, at the end of the day, the deal was good and it’s what my wife wanted. I won. But that doesn’t excuse how they treat people who ask questions or refuse to be taken advantage of. ABC Nissan is shady. Their tactics are misleading, their pressure is excessive, and their integrity is questionable at best. Approach this place with extreme caution—or better yet, just stay away.

This was by far the worst dealership experience I’ve ever had. Herb, the sales manager at ABC Nissan, attempted a classic bait-and-switch during a used car sale. He was fully aware of the exact amount we were willing to pay—no more—and initially agreed, saying he just needed to confirm with the owner (on a Friday night, no less… for a used vehicle? Clearly a lie). After supposedly getting approval, he came back with $1,500 in hidden charges for things like Zytac coating and window tint—on a car that’s over 10 years old! We walked out immediately and I made it clear I’d be sharing this terrible experience with everyone I know. Not long after we left, someone from the dealership contacted us to conveniently inform us that the radio, which wasn’t working before, was now suddenly functioning perfectly. To add insult to injury, the original salesperson we had scheduled our appointment with emailed us the next day—completely out of the loop. I asked for the sales director’s name and email. No response. Avoid ABC Nissan at all costs.

Beware!! The worst experience ever so I was doing an online purchase and noticed they added 3000 in extras and when i arrived at the dealership they said oh yes you’re approved we have an approval but we need to get a contract so sign this proposal its not a contract just to make sure finance is ok with the deal then we will give you a copy of final contract so I signed and they said bank is closed and if I wanted it on hold i had to leave the whole 2000 deposit so I said ok I went back they asked 400 more never gave me a copy of contract when asked and then said it was already financed and I checked online it said sold then as i was going to give 400 because they said it was purchased by me someone else came in and said actually I didn’t get approved for that amount but to look for another car bit cheaper I demanded my refund and was told again that dept is closed ok so next day they initiated the refund sent me a copy but then my bank said they reversed it and still not returned it and lied to the attorney general stating they did which I have proof from my bank claim this is not the first time abc nissan has already been charged restitution in Az for doing the same thing in 2022 so don’t go there

⭐️ 1 Star – If I Could Give Zero, I Would. Worst Experience Ever at ABC Nissan I had an absolutely horrible experience at ABC Nissan, and I’m writing this so others don’t fall into the same trap I did. They had me sign a bunch of documents without ever showing me a finalized contract. They told me the car was mine and that I could take it home — no problem. I trusted them, thinking this was just part of the process. Huge mistake. Then, a week later, I get a surprise phone call from someone in finance saying I now have three options: Bring more down payment Bring a co-signer Return the car No warning. No follow-up communication in between. Just a cold ultimatum. I was shocked and honestly furious. I decided to return the car the next day because I didn’t want to deal with this mess any further. But of course, it didn’t end there. Another finance person suddenly came up with “other options” that made zero sense and sounded completely improvised. At that point, I had already lost all trust in this dealership and just asked for my down payment back. And then — get this — I was told they couldn’t refund me right away because the manager wasn’t there. Really? When they want your money, it’s “right now.” But when it’s time to give it back, it’s “come back later”? This dealership is disorganized, shady, and lacks any form of professionalism. They took advantage of my trust and wasted my time, and then had the audacity to delay my refund. Absolutely unacceptable. Please do yourself a favor and stay far away from ABC Nissan. I wouldn’t recommend them to my worst enemy.

Beware! ABC Nissan adds $3,000 to the price of every used vehicles. Tiny, door guards, wax job, etc! Run from this dealership!!

Do not buy a car from them. Unethical dealer. They add on thousands to the car prices that you see online and then add on the extra tax/ license of $2k. I was looking at a car listed online for $13k, then they added another $3k in "Dealer Equipment" when I requested the out the door price, which they said could not be removed. The total out the door price was close to $19k!!

The WORST buying experience EVER!!! The communication is terrible. Our sales rep led us on and wasted our time for over two weeks, then sold a used car priced higher than a new car!!!!!! Super pissed off about that!!!! The finance guy spilled his life story, including telling us about infidelity in his marriage and that he’s shacked up with a girlfriend he’s considering proposing to. We’re here to buy a car!!! WTH are we experiencing?? Not to mention, there was little talk about financing - just sign. Thankfully, we could refinance IMMEDIATELY at half the interest rate (4.9 vs. 8.99 we were stuck with). I have requested copies of signed documents regarding a year of free maintenance for two weeks… still waiting!! We’ve purchased many vehicles over the years. This is by far the WORST buying experience we’ve ever had!

Very shady people I was promised 5 oil changes. I should’ve made sure it was in writing but its cool I can’t even trust these people to service my car anymore.

Contacted based on online internet price $24,977. When communicated how much to buy car, it was over $29,000 and did not include sales tax as I would pay that locally. I asked why and answer was, "That's the out the door price, what you see online is our competitive pricing." Very dishonest way to draw people to their dealership. Typical, old-school bait and switch.