Lockhart Cadillac Inc. - North

Our sales associate,Mike,worked hard to get the best price possible for our trade in. He was knowledgeable, courteous, and patient during the entire negotiation process. Without his help, It would not have been possible for my wife and I to purchase our dream Corvette. Thanks Mike and thanks Lockhard Cadillac.

Spoiler blew off of car in August and took it in for you to look at. On August 17 I called Tim Haskett to go ahead and order parts to get it done. On August 26th after not hearing anything from him I left a message about status..no return phone call. On August 29th, I called back again...no return phone call. On August 30th, I called Tom Vanderpool. Amazing I did receive a return phone call after that. I scheduled Thursday September 1st to bring it in. On Friday September 2nd, Tim calls and asks where a part is. Like I'm supposed to know where the part is. I took it to him to look at to order what was needed to complete repairs. He said I'll let you know. That same day at 5 I call him (he never called me) to see when I could pick up my car. This was the Friday before labor day. He says I have to order that part and your car won't be ready til Tuesday! I said whey didn't you call me earlier to let me know as now I have to find a vehicle for the next 4 days! He never once offered me a car. And he proceeds to tell me that he took a late lunch and he was going to call...when...midnight?!? On Tuesday again at 5 (he never called me) I call to see when my car is ready. He says You know what...that part never came in. It's going to be another day. Are you seriously kidding me. At some point in that day he knew the part wasn't coming in and never called. I finally called Tom and told him to get involved. Not ONE time did Tim ever call me to tell me anything unless prompted by Tom. Finally picked my car up at 6 on Wednesday!!!! I can purchase any car that I want. I picked Cadillac for their service. This was my second car I purchased from Lockhart. It is also sadly my last. Get better people. When Tom was involved he took car of it but it was too little too late.

It has been a long time since I have shopped for new cars. I absolutely loved the experience at Lockhart Cadillac. Our salesperson, Matt Mustafa was a great representative of the brand and the dealer. He was very knowledgeable, courteous and accommodating to our needs. Lockhart went out of their way to make our purchase simple and easy. I can't wait to buy my next car from there.