Lockhart Cadillac Inc. - North

New 866-459-2513 Dealer Website
Used 317-254-6422 Email Dealer
Service 877-856-3690

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Reviews

4.5
Average based on 8 reviews.
  • Best Price Possible

    Our sales associate,Mike,worked hard to get the best price possible for our trade in. He was knowledgeable, courteous, and patient during the enti...


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    Our sales associate,Mike,worked hard to get the best price possible for our trade in. He was knowledgeable, courteous, and patient during the entire negotiation process. Without his help, It would not have been possible for my wife and I to purchase our dream Corvette. Thanks Mike and thanks Lockhard Cadillac.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Terrible service

    Spoiler blew off of car in August and took it in for you to look at. On August 17 I called Tim Haskett to go ahead and order parts to get it done...


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    Spoiler blew off of car in August and took it in for you to look at. On August 17 I called Tim Haskett to go ahead and order parts to get it done. On August 26th after not hearing anything from him I left a message about status..no return phone call. On August 29th, I called back again...no return phone call. On August 30th, I called Tom Vanderpool. Amazing I did receive a return phone call after that. I scheduled Thursday September 1st to bring it in. On Friday September 2nd, Tim calls and asks where a part is. Like I'm supposed to know where the part is. I took it to him to look at to order what was needed to complete repairs. He said I'll let you know. That same day at 5 I call him (he never called me) to see when I could pick up my car. This was the Friday before labor day. He says I have to order that part and your car won't be ready til Tuesday! I said whey didn't you call me earlier to let me know as now I have to find a vehicle for the next 4 days! He never once offered me a car. And he proceeds to tell me that he took a late lunch and he was going to call...when...midnight?!? On Tuesday again at 5 (he never called me) I call to see when my car is ready. He says You know what...that part never came in. It's going to be another day. Are you seriously kidding me. At some point in that day he knew the part wasn't coming in and never called. I finally called Tom and told him to get involved. Not ONE time did Tim ever call me to tell me anything unless prompted by Tom. Finally picked my car up at 6 on Wednesday!!!! I can purchase any car that I want. I picked Cadillac for their service. This was my second car I purchased from Lockhart. It is also sadly my last. Get better people. When Tom was involved he took car of it but it was too little too late.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Experience

    It has been a long time since I have shopped for new cars. I absolutely loved the experience at Lockhart Cadillac. Our salesperson, Matt Mustafa w...


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    It has been a long time since I have shopped for new cars. I absolutely loved the experience at Lockhart Cadillac. Our salesperson, Matt Mustafa was a great representative of the brand and the dealer. He was very knowledgeable, courteous and accommodating to our needs. Lockhart went out of their way to make our purchase simple and easy. I can't wait to buy my next car from there.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since March 2003

The proud history of the Lockhart Automotive Group originated with its founder, Freda L. Lockhart. Mrs. Lockhart became Cadillac?s first exclusive female dealer in the United States in January, 1972. Mrs. Lockhart?s son Marc Lockhart joined the business in 1974 and her daughter, Lynn Kimmel joined in 1975.

Marc Lockhart is the dealer principal of Lockhart Cadillac and directs the daily operation of Lockhart Cadillac North on Keystone Avenue and Lockhart Cadillac South in Greenwood. Marc has been named Dealer of the Year, an honor that General Motors only bestows on the most elite in the automotive business.