Reviews
I asked for an OTD on a 2023 Acura MDX that was listed
I asked for an OTD on a 2023 Acura MDX that was listed for $35,990. They came back with $44,668.85! Almost a $9k addition of bogus fees and add ons that were not disclosed to me. This dealership is predatory. When I called them out for it he didn’t even argue because HE KNEW what he was doing and he was hoping I was a dumb female that didn’t understand the car buying process. AVOID THEM AT ALL COST!!!! Salesman was Rolando.
I asked for an OTD on a 2023 Acura MDX that was listed
I asked for an OTD on a 2023 Acura MDX that was listed for $35,990. They came back with $44,668.85! Almost a $9k addition of bogus fees and add ons that were not disclosed to me. This dealership is predatory. When I called them out for it he didn’t even argue because HE KNEW what he was doing and he was hoping I was a dumb female that didn’t understand the car buying process. AVOID THEM AT ALL COST!!!! Salesman was Rolando.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Jacqueline, thank you for bringing this to our attention. We truly regret that your visit was not up to our standards. We are committed to improving and would like to resolve this matter for you. Please submit a ticket at BomninSupport.com, and a member of our team will reach out promptly to discuss how we can assist you. Sincerely, Bomnin Customer Service Team
Very professional.
Very professional. Good pricing. Their follow up is exceptional with great respect for the customer. Living in Texas makes it difficult to deal with them. That is not negative.
Very professional.
Very professional. Good pricing. Their follow up is exceptional with great respect for the customer. Living in Texas makes it difficult to deal with them. That is not negative.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Harry, thank you for taking the time to leave a review for us at Bomnin Chevrolet West Kendall. We're happy we could meet your expectations! We're looking forward to your next visit with us!
Josh was a great help in figuring ending me a car in my
Josh was a great help in figuring ending me a car in my price range.
Josh was a great help in figuring ending me a car in my
Josh was a great help in figuring ending me a car in my price range.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!
Besides providing the financist with the payoff letter
Besides providing the financist with the payoff letter from Nissan and advice not to use Dealer Track they went ahead and use it. You guys sent an overpayment amount and keep harrasiming me for that amount. I had to lost one day of vacation because dealing with Nissan to resolve this issue that GM caused. Also, after agreeing to a price with the seller the finansist tried to increase the monthly payment twice. For sure this is the first and last time I am doing bussiness with your company
Besides providing the financist with the payoff letter
Besides providing the financist with the payoff letter from Nissan and advice not to use Dealer Track they went ahead and use it. You guys sent an overpayment amount and keep harrasiming me for that amount. I had to lost one day of vacation because dealing with Nissan to resolve this issue that GM caused. Also, after agreeing to a price with the seller the finansist tried to increase the monthly payment twice. For sure this is the first and last time I am doing bussiness with your company
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback. We regret that we didn't meet your expectations and would like to resolve this for you as soon as possible. For expedited assistance, please submit a ticket at BomninSupport.com, and a member of our management team will reach out to you promptly. We appreciate the opportunity to assist you and look forward to making things right. Sincerely, Bomnin Customer Service Team
Agustin was amazing super happy with his work definitely
Agustin was amazing super happy with his work definitely happy with his work will definitely come back
Agustin was amazing super happy with his work definitely
Agustin was amazing super happy with his work definitely happy with his work will definitely come back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Austin, we're happy you found our staff to be so supportive during your experience here at Bomnin Chevrolet West Kendall. Please don't hesitate to reach out if there's anything additional we can do for you.
Earvin was great.
Earvin was great. Second car I buy with him and it has always been a great experience.
Earvin was great.
Earvin was great. Second car I buy with him and it has always been a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pierre, thank you for your kind review; we are happy to pass along your comments to the team here at Bomnin Chevrolet West Kendall! Please let us know if there is anything else we can do for you; we are more than happy to help!
Exceptional and knowledgeable service from salesman
Exceptional and knowledgeable service from salesman Earvin Medina at Bomnin Chevrolet in West Kendall. I recently purchased a used Honda Accord and had a great experience from start to finish. The prices were unbeatable, and Earvin made the entire process easy by offering plenty of options to choose from. 10/10 dealership—I’ll definitely be recommending them to family and friends.
Exceptional and knowledgeable service from salesman
Exceptional and knowledgeable service from salesman Earvin Medina at Bomnin Chevrolet in West Kendall. I recently purchased a used Honda Accord and had a great experience from start to finish. The prices were unbeatable, and Earvin made the entire process easy by offering plenty of options to choose from. 10/10 dealership—I’ll definitely be recommending them to family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you walter parra for the excellent help in my
Thank you walter parra for the excellent help in my purchase of my Mitsubishi outlander
Thank you walter parra for the excellent help in my
Thank you walter parra for the excellent help in my purchase of my Mitsubishi outlander
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ryan, we really appreciate your feedback! We're looking forward to your next visit with us!
My experience with Earvin was beyond amazing and I am
My experience with Earvin was beyond amazing and I am super satisfied with my purchase!
My experience with Earvin was beyond amazing and I am
My experience with Earvin was beyond amazing and I am super satisfied with my purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeff, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!
I had an amazing experience with salesman walter parra
I had an amazing experience with salesman walter parra who gave me the best deals!
I had an amazing experience with salesman walter parra
I had an amazing experience with salesman walter parra who gave me the best deals!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marisol, we're happy you found our staff to be so supportive during your experience here at Bomnin Chevrolet West Kendall. We're looking forward to your next visit with us!