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Carman Ford-Lincoln

(1,503 reviews)
Visit Carman Ford-Lincoln
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 30 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(302) 544-9202 (302) 544-9202

Reviews

(1,503 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carman Ford-Lincoln from DealerRater.

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James was very helpful and knowledgeable about the...

James was very helpful and knowledgeable about the vehicles that interest me. This made my search so much easier and stress free, I am very happy with my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dan Shine presented me with the most courtesy and...

Dan Shine presented me with the most courtesy and professionalism. He is exactly what I would expect from a top notch Lincoln Dealer. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This is my 8th vehicle from Carman Ford. Great deals and...

This is my 8th vehicle from Carman Ford. Great deals and best prices. No need to visit anywhere else. If you don't give them a shot your missing out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you for taking great care of us !! Enjoyed doing...

Thank you for taking great care of us !! Enjoyed doing business with you ! Sorry it took us so long to make a decision. Thank you again for your time & patience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

No Stars. The worst customer service ever, I don't think...

No Stars. The worst customer service ever, I don't think they even know the meaning of the words. Would not fix defective key. Brittini and Larry(the owner) would not help

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We regret to hear that your experience with us was not a more positive one. We hope to provide a great experience for every customer. We would be more then happy to warrant the defective key for you. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. I am available to take your call if you'd like to discuss things further or schedule the appointment to get the key corrected. Thank you, Brittini Mantegna- Service Manager– 302-323-2315 x 1290

He was very helpful and professional. I was searching for...

He was very helpful and professional. I was searching for a simple Malibu and ended up leaving with a luxury Lincoln. Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Carman Ford Lincoln had great service, James Gall was...

Carman Ford Lincoln had great service, James Gall was great, he worked well with me and my family. I would suggest this dealership and James Gall to anyone looking to buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Wonderful experience from start to finish. Go see James...

Wonderful experience from start to finish. Go see James for your next car! The Mustang Bullitt is beautiful, and thrilling. We will certainly shop Carman for our next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service!

I can not say anything negative about this dealer. The service was perfect! I worked with Gary and he was super pleasant! I did not purchase a vehicle, I was primarily just searching. Gary made my search super easy! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Its a great place to buy a vehicle its clean and the...

Its a great place to buy a vehicle its clean and the sales people are awesome.Have amazing vehicles and great deals. Please go by

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.