Reviews
Okay ?? Every time I come to the service department I get great service Great job guys
Okay ?? Every time I come to the service department I get great service Great job guys
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear that you consistently receive great service at Nucar Chevrolet of New Castle. Our team works hard to ensure a positive experience for all our customers. We look forward to serving you again next time! The Nucar Chevrolet Team
I had my 2026 Equinox serviced. The employees were all nice the waiting area was comfortable and thank God because it took almost 2 full hours for just an oil change WITH an appointment.
I had my 2026 Equinox serviced. The employees were all nice the waiting area was comfortable and thank God because it took almost 2 full hours for just an oil change WITH an appointment.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're glad to hear you found our team at Nucar Chevrolet of New Castle to be friendly and the waiting area comfortable during your visit for your 2026 Chevrolet Equinox service. We appreciate your feedback regarding the duration of the oil change, as we strive to improve our efficiency. If you have any further concerns or suggestions, please feel free to reach out. We look forward to seeing you again! The Nucar Chevrolet Team
Went for 15k repair. Had excellent handoff. Car back to 100%. Everything was completed in a timely manner.
Went for 15k repair. Had excellent handoff. Car back to 100%. Everything was completed in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Mike! We’re thrilled to hear that your experience at Nucar Chevrolet of New Castle was excellent and that your vehicle is back to 100%. We take pride in our timely service and efficient handoff process. Looking forward to seeing you again for any future needs! - The Nucar Chevrolet Team
Took 2hrs for oil change and tire rotation. I think that was long for a scheduled appointment, or is that the normal time it takes?
Took 2hrs for oil change and tire rotation. I think that was long for a scheduled appointment, or is that the normal time it takes?
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate you choosing Nucar Chevrolet of New Castle for your oil change and tire rotation. While we aim to provide timely service, sometimes appointments may take longer than expected due to various factors. If you have any further concerns or questions about our service times, please feel free to reach out to us directly. Our team is here to help. The Nucar Chevrolet Team
Service team did a great job taking care of my appointment and were great to correspond with. Thanks
Service team did a great job taking care of my appointment and were great to correspond with. Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re pleased to hear that our service team at Nucar Chevrolet of New Castle provided you with great care and communication during your appointment. We appreciate your support and look forward to serving you again in the future! - The Nucar Chevrolet Team
I’ve bought 3 cars from here so far and have an an amazing experience each time
I’ve bought 3 cars from here so far and have an an amazing experience each time
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Samantha! We truly appreciate your loyalty to Nucar Chevrolet of New Castle and are thrilled to hear that you’ve had amazing experiences with each of your three car purchases. Our team looks forward to serving you again in the future! - The Nucar Chevrolet Team
Very professional Kind, considerate, caring and thankful I felt noticed I felt greatly appreciated. Thank you
Very professional Kind, considerate, caring and thankful I felt noticed I felt greatly appreciated. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you felt noticed and appreciated during your time with us at Nucar Chevrolet of New Castle. Your kind words about our professionalism and care mean a lot to us. We look forward to serving you again in the future! The Nucar Chevrolet Team
The work with fast and great was well satisfied? Service department, sales department, great Will return again
The work with fast and great was well satisfied? Service department, sales department, great Will return again
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you were satisfied with the fast and great service from both our service and sales departments at Nucar Chevrolet of New Castle. We appreciate your kind words and look forward to welcoming you back again soon! The Nucar Chevrolet Team
My experiences at the dealership have always been positive I will always recommend Nucar Bye
My experiences at the dealership have always been positive I will always recommend Nucar Bye
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that your experiences at Nucar Chevrolet of New Castle have always been positive. Your recommendation means a lot to us and we look forward to seeing you again soon! The Nucar Chevrolet Team
Scheduled an appointment to have oil change and conv top repaired. Agreed to the day with the dealership. Dropped off car night before. Had to call dealer at end of scheduled appointment day to see if car was done. NO WORK DONE first day without car. Next day had to call AGAIN, still no work done however, after I talked with dealership they did get the oil changed so I picked up the car. They told me the conv top tech was not available that week, so I had to reschedule for next Tuesday. They then told me that I had to leave the car (my wife has to follow me to the dealership and bring me home) and leave the car because they can't guarantee if the car will be looked at or not that day. Understand why the 1 rating ?
Scheduled an appointment to have oil change and conv top repaired. Agreed to the day with the dealership. Dropped off car night before. Had to call dealer at end of scheduled appointment day to see if car was done. NO WORK DONE first day without car. Next day had to call AGAIN, still no work done however, after I talked with dealership they did get the oil changed so I picked up the car. They told me the conv top tech was not available that week, so I had to reschedule for next Tuesday. They then told me that I had to leave the car (my wife has to follow me to the dealership and bring me home) and leave the car because they can't guarantee if the car will be looked at or not that day. Understand why the 1 rating ?
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Brian. We appreciate your feedback regarding your recent visit to Nucar Chevrolet of New Castle for the oil change and convertible top repair. We understand the frustration of having to follow up on your vehicle's status and the inconvenience of rescheduling. Our team strives to meet our customers' expectations, and it seems that we fell short in this instance. Please feel free to reach out directly if you have further concerns or if there's anything we can do to assist you moving forward. Your experience is important to us, and we hope to provide a better service next time. The Nucar Chevrolet Team