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Nucar Chevrolet of New Castle

(913 reviews)
Visit Nucar Chevrolet of New Castle
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award 2014 state dealer award
2020 consumer dealer award

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New (877) 214-3580 (877) 214-3580
Used (877) 461-0034 (877) 461-0034
Service (888) 698-2173 (888) 698-2173

Inventory

See all 420 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2009.
Nucar Chevrolet is your premier Chevrolet dealer in New Castle. Here at Nucar Chevrolet we strive to make your experience stress free and pressure free. We have been serving your community for over 50 years so we understand you deserve customer service that is second to none.

We provide quality new and used cars trucks Crossovers and SUVs as well as certified vehicles at outstanding prices that will save you money.

If you aren't in the market for a new or used car we have excellent service, parts, detail and collision departments to help you maintain your current vehicle.

Stop by, call or email us today!
There's Nothing Like The Feeling OF A Nucar!

Service center

Phone number (888) 698-2173

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(913 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nucar Chevrolet of New Castle from DealerRater.

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WE LOVE OUR NuCAR STAFF.

WE LOVE OUR NuCAR STAFF. FRIENDLY & EASY TO WORK WITH. LOVE OUR KAREN AT THE FRONT DESK.

WE LOVE OUR NuCAR STAFF.

WE LOVE OUR NuCAR STAFF. FRIENDLY & EASY TO WORK WITH. LOVE OUR KAREN AT THE FRONT DESK.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We're thrilled to hear you love our team—and we'll be sure to pass the love along to Karen at the front desk!

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The worst experience ever!

The worst experience ever!!!! Took the car in with two issues got it after a week wits same issues and some more Spent 6100.00 for absolutely nothing Call the dealer took the car back in ,they didn’t touch anything …..got it back with parts missing and power steering fluid reservoir empty Unbelievable!!!!!

The worst experience ever!

The worst experience ever!!!! Took the car in with two issues got it after a week wits same issues and some more Spent 6100.00 for absolutely nothing Call the dealer took the car back in ,they didn’t touch anything …..got it back with parts missing and power steering fluid reservoir empty Unbelievable!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're very sorry to hear about your experience and truly understand your frustration. This is not the level of service we aim to provide, and we want to make things right. Please give our Service Manager a call at 877-687-1304 so we can review the situation in detail and work toward a resolution. Thank you for bringing this to our attention. Thank you.

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Damien is the man I come all the way from Pennsylvania to

Damien is the man I come all the way from Pennsylvania to deal with Damien who happens to be one of the best service people I've ever dealt with so that's the reason why I come to your dealership because he's right on time no matter when I ask what I ask I appreciate it and Larry give him a raise

Damien is the man I come all the way from Pennsylvania to

Damien is the man I come all the way from Pennsylvania to deal with Damien who happens to be one of the best service people I've ever dealt with so that's the reason why I come to your dealership because he's right on time no matter when I ask what I ask I appreciate it and Larry give him a raise

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the awesome review! We’re thrilled to hear that Damien continues to go above and beyond—it means a lot that you travel all the way from Pennsylvania to work with him. We’ll be sure to pass along your kind words!

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Chevy service was excellent.

Chevy service was excellent. Was told service would take 2 to 4 hrs. Service was complete in less than 2. Great job

Chevy service was excellent.

Chevy service was excellent. Was told service would take 2 to 4 hrs. Service was complete in less than 2. Great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad to hear your service was completed ahead of schedule and met your expectations. We appreciate your kind words!

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LARRY, has been my SALES GUY with 3 trucks, makes sure

LARRY, has been my SALES GUY with 3 trucks, makes sure everything is OK, sure hope it continues, YEP would recommend Larry to my family/friends

LARRY, has been my SALES GUY with 3 trucks, makes sure

LARRY, has been my SALES GUY with 3 trucks, makes sure everything is OK, sure hope it continues, YEP would recommend Larry to my family/friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and kind words! We're thrilled Larry has taken such great care of you—three trucks strong! We appreciate your recommendation and look forward to continuing to serve you.

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Mr.

Mr. Randy was an amazing salesman. He did not rush the process. Any question I had he answered. He explained all the features in my new car and even checked up on me after the purchase. I have nothing but great things to say about Mr. Randy.

Mr.

Mr. Randy was an amazing salesman. He did not rush the process. Any question I had he answered. He explained all the features in my new car and even checked up on me after the purchase. I have nothing but great things to say about Mr. Randy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're so glad to hear Mr. Randy made your car-buying experience smooth and informative. We'll be sure to share your kind words with him!

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Always great service!

Always great service!! Only thing more i could ask for is for a car wash and vaccume when I get service. Adam Bunting is the best!! Seems to care alot about customers.

Always great service!

Always great service!! Only thing more i could ask for is for a car wash and vaccume when I get service. Adam Bunting is the best!! Seems to care alot about customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're thrilled to hear you always have a great experience and that Adam takes such good care of you. We appreciate the feedback about the car wash and vacuum—it's noted!

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My previous visit I dropped my car off the night before,

My previous visit I dropped my car off the night before, the next day no call no inspection video. I called the following day to find out the service wasn't done so I wasn't coming back again. Melissa promised better service if I gave it another try and they got it right this time.

My previous visit I dropped my car off the night before,

My previous visit I dropped my car off the night before, the next day no call no inspection video. I called the following day to find out the service wasn't done so I wasn't coming back again. Melissa promised better service if I gave it another try and they got it right this time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us another chance! We’re glad Melissa was able to turn things around and that your most recent visit met expectations. We appreciate your patience and your feedback!

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The service was great from the initial call to Jordan

The service was great from the initial call to Jordan with pictures I requested of the vehicle to meeting with Bianca test driving. The complete process was fantastic!

The service was great from the initial call to Jordan

The service was great from the initial call to Jordan with pictures I requested of the vehicle to meeting with Bianca test driving. The complete process was fantastic!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

The service was great from the initial call to Jordan with pictures I requested of the vehicle to meeting with Bianca test driving. The complete process was fantastic!

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Great people, great experience!

Great people, great experience! Randy, made sure that I was comfortable in my deal and did not push me to make a decision I wasn’t ready for.

Great people, great experience!

Great people, great experience! Randy, made sure that I was comfortable in my deal and did not push me to make a decision I wasn’t ready for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad Randy provided a comfortable, no-pressure experience. We appreciate your kind words and hope you enjoy your new vehicle!

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