Nucar Connection

(4.6) 330 reviews

Dealer on Cars.com since March 2009

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:30 AM - 4:00 PM
Sun Closed

Reviews

4.6
330 lifetime reviews.
  • NuCar Service

    We bought our Tahoe an hour away from NuCar and we are 30 minutes in between. Initially we tried the other dealer service and were really unhappy with

    ...

    the work and how they handle customers. Because of that we looked for an alternative; after finding NuCar, we would never consider going back to the original dealer. NuCar service does a great job and even when there have been issues, they stood behind their work. If we are able to buy new again, NuCar would be the top of the list and for service, its already there!

    Customer Service
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 4 found this review helpful. Did you?
    Dealer Response

    We certainly appreciate you taking the time to write this review, a 5-star review at that! It is unfortunate that poor automotive circumstances brough

    ...

    t you to our dealership but we welcome your business and new-found loyalty. I'm glad to hear my staff was able to give you the service you expect and deserve. We look forward to working with you again in the future! In the meantime, be sure to like and follow us on Facebook and Twitter. We offer exclusive deals and coupons to our fans! Take care, Chris Dagesse, Owner, Nucar Chevy


  • Review

    We purchased a new chevy traverse from this dealership was the.best car buying exsperience we have ever had .There was no game playing with price and

    ...

    they did everything they said they were going to do I highly recommend this dealership and the sales person will definitely shop here again when we are ready for our next car . Thank you Nucar for no hassle exsperiance .

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am truly grateful to hear that we provided you the best car buying experience ever, Charles! Thank you so much. If you have any further needs, do no

    ...

    t hesitate to come back to see us. Warm regards, Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com


  • Never Going Back to this place.

    This review is regarding the Nucar Connection dealership that handles used cars. I have been searching for a used Tahoe LTZ and tried calling my agent

    ...

    at this dealer. Never got a response back from him. Went to the dealership to see the car in person, to my surprise it was not there. Why would a vehicle for sale be at the dealership right? I guess its not for sale after all. Thing is, one of the "managers" decided to use the car for personal matters. Why in the hell do they advertise for vehicles that will not be there half the time. Not only that, the vehicle is being used, more miles are being added to the car, oh but the price stays the same, and when it comes to doing the final sale, they cheat people out miles by using the ones they have on the paper and not the ones they have actually added to the car during the time its been on their lot. So freaking mad and I will never be going back to this dealership. Again this is for the Nucar Connection Dealership, I am leaving the review here because I was not able to locate their site to leave the review. I advise no one buy at this place ever, very bad customer service.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your conve

    ...

    nience via email any time. Thank you! Best, Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com


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Service & Repair

Service Reviews

4.6

166 lifetime reviews of the Service Department.

  • NuCar Service

    We bought our Tahoe an hour away from NuCar and we are 30 minutes in between. Initially we tried the other dealer service and were really unhappy with

    ...

    the work and how they handle customers. Because of that we looked for an alternative; after finding NuCar, we would never consider going back to the original dealer. NuCar service does a great job and even when there have been issues, they stood behind their work. If we are able to buy new again, NuCar would be the top of the list and for service, its already there!

    Customer Service
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 4 found this review helpful. Did you?
    Dealer Response

    We certainly appreciate you taking the time to write this review, a 5-star review at that! It is unfortunate that poor automotive circumstances brough

    ...

    t you to our dealership but we welcome your business and new-found loyalty. I'm glad to hear my staff was able to give you the service you expect and deserve. We look forward to working with you again in the future! In the meantime, be sure to like and follow us on Facebook and Twitter. We offer exclusive deals and coupons to our fans! Take care, Chris Dagesse, Owner, Nucar Chevy


  • Very unhappy customer

    Service department is not very good. Bought my vehicle from this dealership. The saleman Dan was great. But service department was not good. Vehicle u

    ...

    nder a warranty but they could look at it until next week. Also did not provide me with a vehicle, so had to pay for my own rental. Crazy I purchased two vehicles here and sent people. When I get my vehicle back. Never get my business again. .

    Not Applicable
    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi George, I am deeply sorry to hear about your experience with our service department. Our customers are our top priority, and I sincerely apologize

    ...

    if we have not met your needs during your last visit with us. If you would like, please contact me at your earliest convenience so I may further understand the situation. I look forward to hearing from you. Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com


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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since March 2009

Nucar Connection is your premier Chevrolet & Mazda dealer in New Castle. Here at Nucar Connection, we strive to make your experience stress free and pressure free. We have been serving your community for over 25 years, so we understand you deserve customer service that is second to none.

We provide quality new and used Chevy & Mazda cars, trucks, Crossovers and SUVs as well as certified vehicles at outstanding prices that will save you money.

If you aren't in the market for a new or used car, we have excellent service, parts, detail and collision departments to help you maintain your current vehicle.

Stop by, call or email us today!

"There's Nothing Like The Feeling OF A Nucar!"
Nucar Connection
174 N DuPont Hwy New Castle, DE 19720
New (877) 214-3580
Used (877) 461-0034
Service (888) 698-2173
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