Nucar Connection Hours
Nucar Connection is your premier Chevrolet & Mazda dealer in New Castle. Here at Nucar Connection, we strive to make your experience stress free and pressure free. We have been serving your community for over 25 years, so we understand you deserve customer service that is second to none.
We provide quality new and used Chevy & Mazda cars, trucks, Crossovers and SUVs as well as certified vehicles at outstanding prices that will save you money.
If you aren't in the market for a new or used car, we have excellent service, parts, detail and collision departments to help you maintain your current vehicle.
Stop by, call or email us today!
"There's Nothing Like The Feeling OF A Nucar!"
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I brought my 2008 Pontiac G8 GT into Nucar service so I could have a recall taken care of, and I figured I might as well go ahead and get the oil changed... while it???s there. I picked it up shortly before closing time, paid the bill, and the service writer was walking me out to show me where the car was parked. As we???re walking up I see theirs damage to the bottom of the front bumper like someone had pulled up too far on a parking block, and for some reason my car was the only one that was backed into a spot, and I???m sure that was done so they could say it couldn???t of been us because we backed it into a parking spot. Anyway, the service writer takes a look at the damage, and said let me get my manager, then he comes out and wipes where the scratches and gouges were, and said there???s dirt on top of the damage, it couldn???t of been us, but there was also paint damage and big chunks of plastic hanging off that wouldn???t still be on there if it was pre-existing damage... I wasn???t happy with his answer or attitude, he spoke down to me like I was stupid, so I asked if I could speak to his boss. Of course the big boss was gone for the day, but they both assured me he would be calling me first thing in the morning... Here we are over a month later, I???ve tried calling, I???ve left numerous messages, and I have yet to get a call back...😡 I know some people may think I???m making a big deal about just a little bit of damage to the bottom part of a bumper, but you have to understand that I???ve always been really into cars, and I absolutely looove this car, so I???d immediately notice any new dents, dings, or scratches as soon as I walk up to the car because I???m very picky (especially with this car) and I take amazing care of it too. It may be a 4 door ???family car??? but to me it???s my race car, my show car, my family car, and it???s my poor mans Corvette...lol... Also, the Pontiac G8 GT was only made for 2 years, so not only are they rare, but they are very desirable too. The value of this car increases as time goes by, because they keep getting harder and harder to find, especially in the condition that my car is in. It???s a special car because it???s a four door family car with a 400hp Corvette engine in it. So for older guys, that looove cars, but have kids, like me, this is the perfect compromise because they look menacing, they???re faaaast and fun to drive, but I can still fit my whole family in there comfortably... Well thanks for ruining my front bumper NuCar Chevrolet, thanks for never taking the time to call me back, and for this I will make it my life???s work to make sure everybody that I know doesn???t spend a penny at NuCar no matter if it???s for parts, work, or especially buying a car... The worst part is I???m a man of principal, if you had of atleast called me and tried to help or make it right in some way shape or form, I wouldn???t of made such a big deal about it, but the fact that I couldn???t even get a call back from you infuriates me. Hopefully I can find a Chevy dealership that actually appreciates their loyal customers more than you do, because my 15 Chevy Silverado, my 08 Pontiac G8 GT, my 09 GMC Yukon, my daughter???s 08 Chevy Cobalt, and my sons 13 Chevy Cruz will NEVER go back to NuCar, and I definitely won???t be replacing any of them through you either...
We picked out a SUV, filled out papers with the salesman. Sat there for hours, was told later by an older gentlemen the banks & financing where closing.... Our saleman (James) would get back the next day. Extremely nice guy. we have not heard from anyone. I put another quote in for dif. vehicle online. We are not the richest or brokest customer, but we deserve better assistance in finding a SUV. we have purchased many cars from you. salesman James Jacobs
We bought our Tahoe an hour away from NuCar and we are 30 minutes in between. Initially we tried the other dealer service and were really unhappy with... the work and how they handle customers. Because of that we looked for an alternative; after finding NuCar, we would never consider going back to the original dealer. NuCar service does a great job and even when there have been issues, they stood behind their work. If we are able to buy new again, NuCar would be the top of the list and for service, its already there!
We certainly appreciate you taking the time to write this review, a 5-star review at that! It is unfortunate that poor automotive circumstances brough...t you to our dealership but we welcome your business and new-found loyalty. I'm glad to hear my staff was able to give you the service you expect and deserve. We look forward to working with you again in the future! In the meantime, be sure to like and follow us on Facebook and Twitter. We offer exclusive deals and coupons to our fans! Take care, Chris Dagesse, Owner, Nucar Chevy
Everyone was very pleasant to be around. Even though it wasn’t under warranty George gave great customer service and made me feel welcomed. Very... glad I bought my car here.
Tony was extremely helpful and knowledgable throughout the car buying process. He listened to our interests and our needs as a consumer, and worked to... find vehicles that would be best for us and our lifestyle. He had an honest, flexible and relaxed approach that we truly appreciated. We highly recommend working with and buying a car through Tony at NuCar!
We are so glad to hear that you had such a positive purchasing experience with us. Thank you for highlighting the staff that made this experience to g...reat and memorable. Until the next time we meet, take care!
Our experience was great with the Service team completing our service ahead of schedule
Hi Stanley, Thanks so much for sharing your most recent experience with us! WE are so happy to hear that it was a good one. Have a wonderful day!
All excellent Do all my service at this dealership
Hi Gail, Thank you for the stellar review! We hope you have a wonderful day!
Bought my car from here when I lived in Delaware, excellent dealership I was in town Visiting family and I had to have my car serviced always a great... Atmosphere all the employees are friendly and professional.
Charles, thank you for the great review! We are so glad to hear that we were able to provide you with such a positive experience. Thank you for your b...usiness. Until we meet again, take care!
Harts Brown is very knowledgeable on Chevy Trucks and products for your vehicle. I was very pleased with the entire experience
Tom, We want all our clients to have a comfortable and stress-free experience with us, and it sounds as if that is what you received! Thank you so muc...h for the feedback, have a wonderful day!
Worked with me to reach an acceptable monthly payment.
Keri, Thank you for taking the time to leave us a review, we are happy to hear that you left satisfied. Have a great day!