Irvine Subaru

Brand new car! At 2000 miles Infotainment center failed to turn on, reported it, they ran thei “diagnostics” found nothing. 9000 miles infotainment... center ceompletely fails. Had to wait 9 days for new one. During the 9000 mile diagnosis I had asked for a loaner car. They would not provide me w a loaner car., said I needed to wait 1.5 hrs to see whats wrong with it, and only if the repairs would take 4 hours or more would they give me a loaner. They have no where comfortable to sit & wait. The service reps all repeat from the same script, very ribotic. I took an uber home waited 5+ hours for my diagnosis...Very frustrating and ZERO emapthy or willingness to take an extra step to make me feel like they care. It is a new car - LESS THAN 10k miles. This exerience has me sour on Subaru. I Do not recommend Irvine Subaru Service! This only part of the reason. There is not enough space to give my entire service experince - all 3 visits under 10k miles on my so call brand new car

They always perform the service efficiently and within promised time. Their facilities are comfortable and wait is reasonable.

Great service work done properly and courteous staff

Not only did I buy my Forester here, but I had 3 other brothers buy their cars here as well. They take care of you from the first day of purchase to making... sure your car is in tip top shape. My car now has almost a hundred thousand miles on it and still runs good as new. I am glad to be part of the Irvine Subaru family. I will never go to another dealer and I will only buy Subaru in the future, but I think my car will last at least another 20 years.

Great car and service. I'm always recommending my friends Subaru and Irvine dealer. I'm sure I will be continuous Subaru driver.

I went to pick up my new Subaru Crosstrek from Subaru of Irvine, as it was having a bike rack installed on the roof and they literally sold it to someone... else!! No apology, no remorse, just matter of fact from the manager " Oh well". I called Subaru to file a complaint and found out that the automaker can do absolutely nothing. Dealers are just free to treat people as horribly as they like with no consequences. Unbelievable. I have no intention of ever buying a new car again. I don't ever want to deal with dealerships or salespeople again, it has been such a nightmare.

Very good. Friendly staff. Pleasant experience.I would recommend to any one interested in a Volvo.

Subaru did a super job servicing my 2016 Legacy sedan. They were courteous, competent, and careful and replaced/and or repaired all that I asked. They... also did a routine check of tires and fluids so I would be safe for a long drive to Northern CA. They even washed the car and said all was included in my warranty! Thanks so much!!! I'll be back, and so will family and friends.

Best place ever . Customers service excellent always so professional.

I'm a customer for life . I only go to Irvine Subaru to service my car . I try Temacula Subaru big mistake .