Rick Hendrick City Chevrolet

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
313 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 21, 2020

    My husband recently when into City Chevrolet to look for a new car for me. He worked with Nick and was able to find the perfect car for me. We came in... the next day to finish the deal. I have never ever walked out of a car dealership laughing and smiling. It was the least stressful and simple experience. I am SO pleased with Nick as our salesman.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hilary--Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Nicholas Gr...illi on a job well-done. We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

  • 5.0 out of 5
    October 20, 2020

    I have been taking my vehicles to City Chevrolet for years. Service Manager Travis Boone greets me by name every time he sees me, and Service Consultant... Saverio Longabardo is very personable giving the extra measure to make sure my vehicles are well attended to. I place an exceptionally high value on establishing and maintaining and strong, trusting relationship with my auto service company. These two gentleman make that very easy. I have referred friends and family members to Travis and Saverio. They are a credit to their profession.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Steve --Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Travis Boon...e and Saverio Longobardo on a job well-done. We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

  • September 24, 2018

    if you visit city chevrolet ask for Jon Puente saleman. He is great to work with. Very wonderful to work with. I bout a 2014 mustang GT and love the car.... Thanks Jon for a great buying experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Edgar--Thanks for your comments and for rating us 5 stars! That really means a lot to us. Thank you also for recognizing Jon Puente on how he assist...ed you. Thanks! Nikki Potter--Internet Marketing Manager

  • 1.0 out of 5
    October 17, 2020

    Very poor service as soon as I walked in the door. Sales person had no knowledge or understanding of any kind about Chevrolet. He literally asked if a... Silverado was a truck and was quiet the entire test drive with no attempt to sale anything. They seemed to prejudge me from the start and rushed me out the door. I was there to purchase a vehicle and was surprised they let someone with over a 700 credit score out the door with no attempt to sale.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Eno?Thank you for your comments. We are so sorry to hear of this! Would you please email me your contact information and I will have one of my sales ...managers call you. We?d like to see what we could do to make things right. Nikki.Potter@hendrickauto.com Nikki Potter?Internet Marketing Manager

  • 3.0 out of 5
    September 29, 2020

    Just might if a few things happen. Di not have the required down Payment in order to purchase the car. I do need help from the dealership in order to... make this happen.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Zachary--Thank you for your comments. We're not quite sure what you're asking for, so please feel free to reach out to your sales representative or s...ales manager and we'll see how we can help. We would love to make sure all of our customers are in the vehicle that they desire. Thanks. Nikki Potter--Internet Marketing Manager

  • 5.0 out of 5
    September 9, 2020

    Pleasant overall buying process. They were able to locate what I wanted and make me happy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Randy --Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! We're here if you need anything. Thanks. ... Nikki Potter--Internet Marketing Manager

  • 5.0 out of 5
    August 29, 2020

    Fantastic experience with Garrett Williams. Helped answer all my questions and concerns with professionalism and patience. Made the buying process stress... free and I would highly recommend City Chevrolet.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Garret Williams on ...a job well-done. We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

  • 5.0 out of 5
    August 28, 2020

    I purchase a new truck every 2-3 years and a new car for my wife on alternating years. After researching the new offerings each year, we find the vehicle... that matches our exact specs using the GM website search page and then usually, our local dealer is able to trade for it. My 2020 Trail Boss search was somewhat unique since I wanted packages that are not usually ordered together.. After doing an extensive 2000 mile search on Chevy's website, Rick Hendrick City Chevrolet was the only one that had checked off all the boxes but unfortunately our local Pa. dealer was not able to make a trade, so I had to travel another avenue to purchase the vehicle. Being a hands-on consumer, the " online / texting" purchasing process had originally taken me outside my comfort zone, but with that being said, this entire process (to date), has been seamless and somewhat rewarding. From the original on- line chatting thru your webpage, to emails, phone calls and texts with Jeremy Peterson this adventure has taken the purchasing experience to a whole new level and has won me over for sure. Jeremy has been accessible at all hours of the day and night to answer all my questions and concerns and his knowledge is second to none. He comes across first and foremost, as honest and sincere, while having the customers best interest in mind.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Tony --Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Jeremy Peter...son on a job well-done. We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

  • 5.0 out of 5
    August 27, 2020

    Excellent service from the sales and financial staff.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    David --Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! We're here if you need anything. Thanks. ... Nikki Potter--Internet Marketing Manager

  • 5.0 out of 5
    August 19, 2020

    My car buying experience at Hendrick City Chevy was the best I've ever had, hands down! I would recommend my salesman, Tyler Lynn, to anyone looking for... no-BS, first class service. He and the finance manager, Anya (who was also amazing and super friendly), worked with me on getting the exact SUV I wanted at the exact price point I needed. They were transparent from the beginning on pricing and fees and answered all my questions quickly and with honesty. I would recommend City Chevy to anyone in the market for a new or used car who appreciates integrity and an easygoing buying experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Kaleigh--Thank you for your comments. We truly appreciate your taking the time to review us and rate us 5 stars. That means the world to us that you... would specifically recommend Tyler Lynn and Anya Pantus on how they assisted you. Please know we're here if you need anything, long after the sale. Congrats on your new suv! Nikki Potter--Internet Marketing Manager

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