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Paramount Kia of Hickory

(3,367 reviews)
Visit Paramount Kia of Hickory
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 national dealer award
View 13 awards
2025 national dealer award 2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 722-6585 (866) 722-6585
Used (866) 722-7725 (866) 722-7725
Service (866) 736-4454 (866) 736-4454

Reviews

(3,367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Kia of Hickory from DealerRater.

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I loved working with Celia Espinoza at Paramount Kia of

I loved working with Celia Espinoza at Paramount Kia of hickory she helped me so much she tried so hard and did everything she could and got me into a new car thank you so much Celia I recommend anybody working with Celia thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words for Celia, and for taking the time to leave us this wonderful feedback!

Paramount is awesome.

Paramount is awesome. They were so patient with us in that we had to wait 2 weeks to get the Hyundai. Karrie was terrific! She kept in contact with us every day while we were waiting . The price was perfect for us . When we finally got it, it was full with gas and in immaculate condition!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Amy, and for taking the time to leave us this wonderful feedback!

This is our second vehicle that we purchased from

This is our second vehicle that we purchased from Paramount Kia. Both of them sold to us by Nick Thomas. Stand up guy and great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at Paramount Kia of Hickory, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Nick, and it was a pleasure having you at the dealership. We appreciate your review!

They we're very professional, courteous, and friendly.

They we're very professional, courteous, and friendly. Going into get our fluids checked and a tire rotation turned into trading up from our 2021 Kia Soul to our brand new 2022 Kia Sorento and we're loving how it drives and handles! Thank you King David!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2022 Kia Sorento! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Such a pleasant atmosphere.

Such a pleasant atmosphere. Our.dealer was knowledgeable and a pleasure to work with. Thank you KIA!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Paramount Kia of Hickory, we look forward to having you as one of our valued customers for many more years to come!

It was the easiest transaction I ever did for a car.

It was the easiest transaction I ever did for a car. David was great and very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Here at Paramount Kia of Hickory, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Richard, and it was a pleasure having you at the dealership. We appreciate your review!

Great friendly service.

Great friendly service. Very attentive to my questions and very knowledgeable ! The showroom is very nicely layer out and very clean. Very fair pricing and good finance services.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Good service friendly people help us get what we wanted

Good service friendly people help us get what we wanted will go back if the need comes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Paramount Kia of Hickory are glad to have you as a customer.

Celia did an amazing job of working with me and finding

Celia did an amazing job of working with me and finding the car that best suited my needs! Despite some speedbumps in the process. I still left with a smile on my face and satisfied with my brand new 2023 Kia Sportage X-Line!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

I was a first time buyer and really worried about the

I was a first time buyer and really worried about the stress of doing it alone, but Tim and Brandon helped me feel not only cared for, but reassured that I would leave Paramount happy and safe. I plan to continue to come to Paramount Kia for any car needs I have! Amazing atmosphere and awesome sales and financial team; made me feel like I was apart of the Paramount Kia family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.