Skip to main content

Paramount Kia of Hickory

(3,355 reviews)
Visit Paramount Kia of Hickory
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 national dealer award
View 13 awards
2025 national dealer award 2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 722-6585 (866) 722-6585
Used (866) 722-7725 (866) 722-7725
Service (866) 736-4454 (866) 736-4454

Reviews

(3,355 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Kia of Hickory from DealerRater.

Want to share your experience with this dealership?

Write a review

Wonderful experience

I had a wonderful experience with Nick Thomas and Chris. They were so helpful and answered all of my questions. I now have my forever car. Thank you for your hard work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Dave Estes | destes@paramountauto.com

Purchased a new 2020 Kia Soul

Chris G. did a excellent job. Highly recommend Chris G. Sure has earned our business !! The friendliness of all the staff was excellent. Made my wife and I an offer we couldn't refuse. If you are in the market for a new Kia please visit Paramount Kia of Hickory and ask for Chris G. !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Dave Estes | destes@paramountauto.com

Buying Experience

Justin was excellent to work with. Friendly, not at all pushy like some salesmen. He took his time to answer all my questions( (many) and ones that he wasn't sure of he looked up before giving me an answer. i would highly recommend Justin. I didn't rate the quality of work below because i did not have any work performed there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Dave Estes | destes@paramountauto.com

Kia #6

I just bought our 6th Kia from Paramount Kia of Hickory. Tim Whitener is the best . No pressure to buy would not go anywhere else. My wife loves her Telluride !!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Dave Estes | destes@paramountauto.com

Paramount's service and repair of my Sorrento were top-notch

Paramount Kia won my loyalty and respect with their work on my vehicle. They communicated with me about the problem, repaired it at a more-than-fair price, and were professional, courteous, and helpful throughout the process. Kyle, Brittany, and Reagan gave us a great experience, and we appreciate their help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Dave Estes | destes@paramountauto.com

Buying a car from here was easy

Cathy Rivas knew what she was doing and made our purchase easy . Everyone was very nice even though we caused them to be late getting off because we drove all the way from Durham to get the car we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Dave Estes | destes@paramountauto.com

Awesome experience.

My son and his wife just bought a Kia Sorento from this dealership. We dealt with Cathy (sales person) and she was totally awesome; they bought the car without actually seeing it in person; no hassle; the process was seamless; the drive was 2-2.5 hours and when we arrived we were so impressed with Cathy, finance guy, etc. Best experience we have ever had in buying a vehicle. Would definitely buy another vehicle if I needed one. I loved the fact that they are a Christian dealership and you could definitely feel it. So very, very impressed. Cathy was great! Only complaint at all was the car had 400 miles on it when we were under the impression it had fewer than 10....but that was okay.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Dave Estes | destes@paramountauto.com

Christian dealership.

We had researched this vehicle on line and decided a Kia has the best warranty The dealership had the Optima that my husband wanted and the color he liked. After the road test we decided to purchase. The price was a little more than we expected. Our salesperson David was very open and helpful. We did add remote start as an added feature. Overall very pleased with our vehicle. Still trying to learn all the bells and whistles. We like the heated seats on the back seats and the cargo space seems adequate. We road travel a lot so wanted a vehicle that got good gas mileage as well. Overall good impression on the dealership, sales person and finance person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Dave Estes | destes@paramountauto.com

Great service,great sales person

We went to the dealership looking for a Kia Soul we were looking into a used one, and they got us into a new one for about the same price that we would have paid for the used one, the sale person was very good at what he does, we would recommend this dealership to our friends and relatives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Dave Estes | destes@paramountauto.com

Kia soul

This is a great dealer to visit, the go over there limits to help clients get what they want. It’s really worth to shop at this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Dave Estes | destes@paramountauto.com