Reviews
2017 Subaru Crosstrek
I'd been searching for a Crosstrek for some time and was lucky enough to find a pre-owned one at Paramount Kia in Hickory NC. I'm grateful to Jaq Chambers and David Hoover for the upbeat salesmanship. I know how busy everyone is during this time of the year and these two really went above and beyond in order to reach my goals! Overall I saved quite a bit and received some awesome incentives. This is a dealership worth investing some time with! Jen Bragg
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jen, thank you for taking the time to submit this amazing feedback. I'm glad to hear that David and Jaq went above and beyond to help out with your purchase. Congratulations on your 2017 Subaru Crosstrek! If you have any questions or concerns, please do not hesitate to come see us. Have a great day! Sincerely, Dave Estes | destes@paramountauto.com
Amazing!
We were in and out in no time. There was no drawn out process. We told up front what we wanted and could do. Our needs we're met. We we're on and out in aroind an hours time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Dave Estes | destes@paramountauto.com
Awesome customer service
Didn’t really have a clue what I was looking for, but I knew what I was willing to spend. When I decided on what a I wanted, Mike did everything he could to keep me on my budget. And, he did. I really like this place, and will return for my next vehicle. Bill G.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bill, we appreciate you taking the time to leave us a great review! We are pleased to hear Mike did a great job in assisting you in your purchase. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Dave Estes | destes@paramountauto.com
Best experience ever
I came in with less than perfect credit and a used car upside down. Michael showed me a Kia Soul. It was relaxing to sit in and drive. Michael clearly explained each step of the buying process. He gave me an aggressive trade-in value. He got me into a brand new 2019 Kia Soul when I expected to be abruptly shown the door once they saw my credit. Michael was the most polite salesman I’ve ever dealt with. Will definitively recommend Paramount Kia and Michael!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Robby, thanks so much for taking the time to share your feedback with us! Michael is a valuable member of our team and he will be grateful to read the nice comments you left him. Congratulations on the new 2019 Kia Soul! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Dave Estes | destes@paramountauto.com
Best Salesman/Dealership Ever
I went to Paramount Kia since it was one of the few dealerships that had a Kia Soul Base with manual transmission. I was instantly greeted by Michael with a warm greetings and a handshake. I told him what I was interested in and he instantly found the car and showed me all the features. I was not interested in a test drive (since we went to other dealerships that day as well) and we talked about price. Michael gave me an AMAZING deal and was willing to work with some extra features I needed (most importantly an aftermarket cruise control) that weren't standard. After working out the details, I talked to finance and they were able to work with me with some issues I had with payment. After I bought the vehicle, Michael explained all of the features of the car including the radio, sports/normal drive mode, and other features that weren't on my old Scion xB. The overall experience was a amazing at Paramount Kia and I will definitely be going there for future cars. Michael was extremely nice and awesome about dealing and explaining everything about the car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am happy to hear your time spent with Michael was pleasant. Congratulations on your new Kia Soul Base! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Dave Estes | destes@paramountauto.com
Felt very comfortable dealing with Michael Blackwood✊🏽
Michael Blackwood..enough said. Very comfortable to deal with. Check him out. Nice looking inside the facility as well. Don't forget to check out the Stingers.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write about your experience. I am happy to hear that everything went well for you. I will be sure to share your feedback with Michael. Please let us know if we can ever help you in the future. Take care! Sincerely, Dave Estes | destes@paramountauto.com
Great experience
We were immediately greeted by Michael Blackwood with a smile and a handshake. Michael was very patient and professional throughout our entire transaction with Paramount Kia of Hickory. He listened to our concerns and requirements for purchasing a new Sorento and was very helpful all through the process. I highly recommend Michael to anyone looking to purchase a vehicle. He is top notch!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience working with Michael! He's great with people and focuses on the guest's needs. I’m glad he was able to help with your purchase and provide you with a great experience. If you have any questions about your new Kia Sorento, please come back in to visit! Sincerely, Dave Estes | destes@paramountauto.
Great
Had a great experience! Love my new car!!! Cathy was awesome! Will definitely go back in the future. Will recommend and send my friends and family
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Candy, thank you for the feedback! Cathy is a vital member of our team and she will be grateful to read the nice comments you left she. We appreciate your recommendation, and please let us know if there's anything else we can do for you. Sincerely, Dave Estes | destes@paramountauto.com
Best Salesman Experience
Michael Blackwood was truly God sent. Buying cars has never been an enjoyed experience however Michael turned that around and made this the most pleasant experience with a dealership in my lifetime. Michael was extremely professional and represented Paramount Kia in the highest regard. The whole experience felt of great ease. We located the vehicle we liked and was given in depth detail of its features, then test drove a like car since the one wanted was on the showroom floor. The test drive was detailed out nicely as I drove the mid-size SUV Sorento and I became very comfortable and knowledgeable of its capabilities. Once back to showroom we felt extremely satisfied with the 2019 Sorento after already test driving other competitors. We felt the KIA Sorento had all the bells and whistles rising it above the others we had driven at Subaru, Toyota & Ford. Michael Blackwood went over and above to work the best deal possible for us. We had great confidence in all he had done to show us the product and get it priced so we could drive home with the new 2019 Sorento SX AWD. We will forever tell of our experience to peers, friends and family in hopes all when in the market for a new or used vehicle will visit Paramount KIA and ask for Michael Blackwood for a most enjoyed buying experience. Many thanks to Michael and all involved with the purchase of my new SUV at Paramount Kia of Hickory, NC.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this fantastic review, and congratulations on your new 2019 Sorento SX AWD! We appreciate every hard-working member of our sales team, and we are thrilled to know Michael went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Dave Estes | destes@paramountauto.com
Justin was very helpful and knowledgeable
This was a great dealership with excellent employees. Justin was super helpful and was a great assistance. I would recommend him to others because he was extremely knowledgeable and willing to answer any questions. He made buying a car quick and easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this marvelous review and congratulations on your new car! We appreciate your recommendation of Justin and your kind words about your experience with him at our dealership. Please let us know if we can ever help you in the future. Take care! Sincerely, Dave Estes | destes@paramountauto.com