Paramount Kia of Hickory

Very easy quick and friendly service. Good sewerts of your time. Smiles all around from everyone..

He was very friendly and showed us what needed to be showed. And worked with us and showed us every way possible trying to get something done very good job

Very friendy and patient with us, very thorough with what is being shown and what we can afford. Very knowledgeable with his role in this industry

Everyone was really nice and helpful. They got me in new car rather quickly. I'm very happy with this dealership.

Brij Sanjariya has been helpful from the time I applied for credit online, all the way to picking the right car for me.

Great service easy purchase Brij and Kaleb was great to work with and easy to talk to love the K5!

Wonderful people very knowledgeable not pushy helpful with my questions would recommend to friends and family

All the employees of Paramount Kia that I encountered were very friendly and helpful. Tim Whitener was especially helpful as he listened well to determine what car features I was interested in and presented a vehicle that met all of my needs within the budget I had in mind. He did this without applying any sales pressure. Based on my experience, I can highly recommend including Paramount Kia in your search for a new vehicle.

Buying a car at Paramount Kia of Hickory was absolutely painless. Tim, our salesman was fantastic and went above and beyond to get us out the door with a bottom line price that we were comfortable with. The entire staff was friendly and we never felt pressured or uncomfortable during any portion of the buying process.

The worst! From Jordan McCarty (Sales) to Andy Harris (Sales Mgr.), and others in between, there is much incompetence at this dealership. Initially, on about October 22, 2024, I made a deal through Jordan to purchase a new Telluride from a SC dealership. A few days passed and no one contacted me to come for the vehicle. I called and Jordan said the vehicle would be ready soon. Went to get it and it was NOT the same vehicle. Jordan said they were not able to work out a deal with the other dealership so they found another. Well, I was just about ready to drive the vehicle off the property when I discovered it did not have all-wheel drive (a must for me). Jordan left me and disappeared into the building for awhile. To keep this brief, I will say that I was on their property 5 hours that day, waiting and waiting for a solution. Eventually, a third Telluride was located for me. A few days later (after me calling for updates), I was notified it was on the property and would be ready late that afternoon. Went to pick it up, and a very nice employee was just finishing up installing an accessory. I left the dealership around 6 p.m., thinking all was done. Here it is December 13, 2024, and I still have not received the registration to the car I purchased!! My tag was physically transferred from my trade-in, but no one completed the registration! For the sake of space here I have not included many other screw ups associated with the transaction. Had this been resolved in a reasonable time, I would not be writing this review; but almost every employee to which I have spoken has dropped the ball. It all goes back to Jordan McCarty, who failed to stay on top of the transaction, failed to call me with progress (or lack of), who failed to ensure the third vehicle was indeed ready to drive off the lot. The Sales Manager (Andy Harris) failed to ensure Jordan had dotted the i's and crossed the t's. No one will answer phone calls - without exception, every call I have made has gone to voicemails. Not one person (Sales, Management, Title/Registration) will answer their phone. I should not be the one to have to pursue resolving this legality issue! Why am I having to work so hard to get Paramount employees to do their job?? Now, I am looking at a beautiful vehicle that cannot be driven. To say I am disgusted would be a mild way to express my dissatisfaction with Paramount Kia of Hickory. Benny Yount, help me please!!