[{"id":531328,"personPtyId":45809397,"firstName":"Paul","lastName":"Tokatlyan","titleText":"Service Manager","emailTxt":"Paul@UniversalMitsubishi.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":18,"combinedEmpReviewCnt":146,"imageUrl":"https://cdn-user.dealerrater.com/images/7ec1971d2744.jpg","drDealerId":5838,"dealerEmpStartDtUtc":"1017619200","certifiedEmployee":true,"deptDscrp":"Service"},{"id":546707,"personPtyId":50444703,"firstName":"Dennys","lastName":"Vaca","titleText":"Service Advisor","emailTxt":"Dennys@UniversalMitsubishi.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":14,"combinedEmpReviewCnt":67,"imageUrl":"https://cdn-user.dealerrater.com/images/cb6059502ae1.jpg","drDealerId":5838,"dealerEmpStartDtUtc":"1533081600","certifiedEmployee":true,"deptDscrp":"Service"},{"id":521936,"personPtyId":43131904,"firstName":"Tiki","lastName":"Nikogosian","titleText":"Internet Sales Manager","shortBioText":"My customer always refer me to there friends and family. I am grateful for my customers who allow me to be the leader in sales at our dealership.","emailTxt":"Tiki@UniversalMitsubishi.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":40,"imageUrl":"https://cdn-user.dealerrater.com/images/ed5c0471c907.jpg","drDealerId":5838,"dealerEmpStartDtUtc":"1367366400","industryStartDtUtc":"1367366400","certifiedEmployee":true,"deptDscrp":"Internet"},{"id":531330,"personPtyId":47270327,"firstName":"Junior","lastName":"Avila","titleText":"Service Advisor","emailTxt":"Junior@UniversalMitsubishi.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/8feb3e1416aa.jpg","drDealerId":5838,"dealerEmpStartDtUtc":"954547200","industryStartDtUtc":"933465600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":533837,"firstName":"Saul","lastName":"Turcios","titleText":"Sales Consultant","emailTxt":"Saul.T@UniversalMitsubishi.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5838,"dealerEmpStartDtUtc":"1364774400","industryStartDtUtc":"1028160000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":533835,"personPtyId":46543783,"firstName":"Zakk","lastName":"Kim","titleText":"Sales Consultant","emailTxt":"Zakk@UniversalMitsubishi.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5838,"dealerEmpStartDtUtc":"1370044800","industryStartDtUtc":"1370044800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":533846,"firstName":"Armen","lastName":"Avanessian","titleText":"General Manager","emailTxt":"Armen@UniversalMitsubishi.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5838,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":533836,"personPtyId":50564346,"firstName":"Bobby","lastName":"Gharibian","titleText":"Assistant Sales Manager","emailTxt":"Bobby@UniversalMitsubishi.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5838,"dealerEmpStartDtUtc":"883612800","industryStartDtUtc":"533779200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":533840,"firstName":"JC","lastName":"Gonzalez","titleText":"Sales Consultant","emailTxt":"JC@UniversalMitsubishi.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5838,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":533833,"firstName":"Sergio","lastName":"Navarro","titleText":"Sales Consultant","emailTxt":"SN@UniversalMitsubishi.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5838,"dealerEmpStartDtUtc":"1512086400","industryStartDtUtc":"1004572800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":533844,"personPtyId":46525081,"firstName":"Nick","lastName":"Zohrabi","titleText":"Fleet Manager","emailTxt":"Nick@UniversalMitsubishi.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5838,"dealerEmpStartDtUtc":"1491004800","industryStartDtUtc":"1420070400","certifiedEmployee":false,"deptDscrp":"Sales"}]

Universal Mitsubishi

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Universal Mitsubishi Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

10:00 AM - 8:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since July 2001

At Universal Mitsubishi, we're very proud to be a part of the community here in Glendale. Our satisfied customers, many of them repeat customers, would agree that buying or leasing a new Mitsubishi from us is both a pleasant and rewarding experience. Please feel free to call or email us with any questions you may have. Better yet, stop by when you are in the neighborhood and take a look at our complete inventory of new and pre-owned Mitsubishi, as well as our service and parts departments.

...



Universal Mitsubishi

"Ask the Internet & Fleet Department for our Special Online Pricing."

Service

Wheel Balance

$15 and up*

Tire Rotation

$20 and up*

Oil, Filter Change

$29.95 and up*

Air Filter Replacement

$20 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
317 lifetime reviews. Includes reviews of Universal Mitsubishi from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 18, 2019

    Went in for a recall, had an appointment at noon they took the care in right away and Paul handle the paper work. Had them do some needed service as well,... Paul kept me informed and called to let me know when the car was ready. I would definitely return for service again.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Paul Tokatlyan

    Service Manager

    (5.0) 146 reviews

  • 5.0 out of 5
    January 15, 2019

    I had a great experience as always, the service advisor Paul did an outstanding job through the repair process. He kept me informed and delivered when... promised. Thank you for an outstanding customer service

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Paul Tokatlyan

    Service Manager

    (5.0) 146 reviews

  • March 25, 2015

    I felt like home at this dealership. they were willing to look at my Mitsubishi and didnt over charge me like some of the independent shops I cross shopped.... I would def have my Friends do service here.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    January 15, 2019

    Paul is great!! Always friendly, tells me what my options are, and always does everything he can to help in anyway possible!! Makes my decision easy

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Paul Tokatlyan

    Service Manager

    (5.0) 146 reviews

  • 5.0 out of 5
    January 14, 2019

    We did a lot of research and shopping around before we decided on Universal Mitsubishi. We can honestly say they had by far the best deal on previously... owned cars. They are very reasonably priced. On top of that, Tiki made the whole experience so quick & easy. She told us how much the total would cost right off the bat and that price did not change once. She also did not try to oversell the car or financing to us. No haggling at any time!! At the end of it, she ensured our new car was gassed up & sparkling clean. Thank you Tiki for everything! The reviews about her really hold up, people.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tiki Nikogosian

    Internet Sales Manager

    (4.9) 40 reviews

  • 5.0 out of 5
    January 14, 2019

    I had a very good experience with Dennys. He was very nice and explained everything in detail. I really don't have any complaints. Everybody there was... very helpful and friendly.

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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dennys Vaca

    Service Advisor

    (4.9) 67 reviews

  • 5.0 out of 5
    January 14, 2019

    This dealership is always professional and its weird to say but its always looking out for our best interest. Not many dealership you can say that about.... Paul in service is a true professional!

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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Paul Tokatlyan

    Service Manager

    (5.0) 146 reviews

  • 5.0 out of 5
    January 13, 2019

    Whenever I have gone in the people there are always friendly and take time with me! They always make sure I am leaving happy. They always go out of there... way and I have never had that experience before!

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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dennys Vaca

    Service Advisor

    (4.9) 67 reviews

  • 5.0 out of 5
    January 11, 2019

    Dennys and Paul were true professionals. Kept me up to date on the status of my service and got me out in a timely fashion.

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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Paul Tokatlyan

    Service Manager

    (5.0) 146 reviews

    Dennys Vaca

    Service Advisor

    (4.9) 67 reviews

  • 5.0 out of 5
    January 11, 2019

    Easy in, easy out. free coffee in a nice waiting area. washed the car, and pointed out what to expect on the next service visit.

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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dennys Vaca

    Service Advisor

    (4.9) 67 reviews

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