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Universal Mitsubishi

(2,273 reviews)
Visit Universal Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–8:00pm Closed
2025 state dealer award
View 13 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (888) 763-0461 (888) 763-0461
Used (866) 981-3408 (866) 981-3408
Service (888) 258-9583 (888) 258-9583

Inventory

See all 170 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2001.
At Universal Mitsubishi we're very proud to be a part of the community here in Sherman Oaks. Our satisfied customers many of them repeat customers would agree that buying or leasing a new Mitsubishi from us is both a pleasant and rewarding experience. Please feel free to call or email us with any questions you may have. Better yet stop by when you are in the neighborhood and take a look at our complete inventory of new and pre-owned Mitsubishi as well as our service and parts departments.

Universal Mitsubishi
Ask the Internet & Fleet Department for our Special Online Pricing.

Service center

Phone number (888) 258-9583

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,273 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Universal Mitsubishi from DealerRater.

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Knowledgable service, kind advisors, and fair prices. Paul was my service advisor. Fit me last minute and got me in and out. You can tell how much everyone on the staff cares about and loves what they do.

Knowledgable service, kind advisors, and fair prices. Paul was my service advisor. Fit me last minute and got me in and out. You can tell how much everyone on the staff cares about and loves what they do.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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It was nice doing business with you Saul and Andy, thanks for your help in my purchase process

It was nice doing business with you Saul and Andy, thanks for your help in my purchase process

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealership clean, well kept. Was greeted by Jeff, who was phenomenal in his demeanor and helping my daughter and I out with the car we were looking at. After some negotiation, management worked out a fairly good deal for us.

Dealership clean, well kept. Was greeted by Jeff, who was phenomenal in his demeanor and helping my daughter and I out with the car we were looking at. After some negotiation, management worked out a fairly good deal for us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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60,000 mile service. Thanks for keeping my 2018 Outlander PHEV ride top running for years.

60,000 mile service. Thanks for keeping my 2018 Outlander PHEV ride top running for years.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Paul was very helpful, professional & resourceful. I wouldn’t use anyone else. I definitely recommend. I will be taking my car there from now on.

Paul was very helpful, professional & resourceful. I wouldn’t use anyone else. I definitely recommend. I will be taking my car there from now on.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service team is great! Very professional and accommodating. Go out of their way to make sure I understand what is being done to the car.

Service team is great! Very professional and accommodating. Go out of their way to make sure I understand what is being done to the car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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bobby made my car buying experience easier than I ever expected, Will do business with them again, overall great customer service very friendly and helpful. overall 5-star service satisfaction finance lady was amazing too, she made the transaction very easy and was very helpful

bobby made my car buying experience easier than I ever expected, Will do business with them again, overall great customer service very friendly and helpful. overall 5-star service satisfaction finance lady was amazing too, she made the transaction very easy and was very helpful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everyone at this dealership was kind and helpful. Shout out to Jeff, Harry, Andy and Carlos for making our vehicle purchase such a smooth and easy experience.

Everyone at this dealership was kind and helpful. Shout out to Jeff, Harry, Andy and Carlos for making our vehicle purchase such a smooth and easy experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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My salesman was Oscar! He is the only one I felt comfortable with! I would not have made the deal without him. I was not comfortable with the other salesman who poached his deal. If he does not get the full commission I will never deal with your dealership again or recommend you guys to anyone. Oscar was the only one who felt genuinel and kind without pressure! You need to get more salespeople like him.

My salesman was Oscar! He is the only one I felt comfortable with! I would not have made the deal without him. I was not comfortable with the other salesman who poached his deal. If he does not get the full commission I will never deal with your dealership again or recommend you guys to anyone. Oscar was the only one who felt genuinel and kind without pressure! You need to get more salespeople like him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealt with us honestly and swiftly, straightforward conversations, knowledgeable and helpful salesman (Jeff). We will be back when we're ready for our next purchase!

Dealt with us honestly and swiftly, straightforward conversations, knowledgeable and helpful salesman (Jeff). We will be back when we're ready for our next purchase!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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