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Robert Brogden's Olathe Buick GMC

(5,881 reviews)
Visit Robert Brogden's Olathe Buick GMC
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2022 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (913) 404-5975 (913) 404-5975
Used (913) 456-6437 (913) 456-6437
Service (913) 398-2135 (913) 398-2135

Inventory

See all 457 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2017.
Robert Brogden's Olathe Buick GMC has been proudly serving its customers since 1995. Your preferred Buick & GMC dealer is in Johnson County, Kansas, just minutes away from Overland Park, Lenexa, and Leawood and a short drive from Kansas City. We have the largest inventory of Buick & GMC models in the area and also feature a great selection of used and Certified Pre-Owned vehicles. Our friendly and knowledgeable team is ready to help with all your vehicle needs. Located at 1500 East Santa Fe Street, Robert Brogden's Olathe Buick GMC is an easy destination to reach from I-35.

Service center

Phone number (913) 398-2135

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(5,881 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Robert Brogden's Olathe Buick GMC from DealerRater.

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Did a great job!

Did a great job! Very professional and on time. Delivered complete vehicle at the promised day and time.

Did a great job!

Did a great job! Very professional and on time. Delivered complete vehicle at the promised day and time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Chris! We're happy to hear that you found our service professional and timely at Robert Brogden's Olathe Buick GMC. It's great to know we met your expectations with the vehicle delivery. We look forward to serving you again. Sincerely, The Robert Brogden Buick GMC Team

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I was very impressed with Katie Terry.

I was very impressed with Katie Terry. I was a bit apprehensive as a rule going to a dealership to have service work done tends to be a headache, however she went above and beyond professionalism to make sure that all the teas were crossed and eyes were doted. She is very professional, and I felt at ease and will definitely Feel so to go back to the service department if necessary and request her.

I was very impressed with Katie Terry.

I was very impressed with Katie Terry. I was a bit apprehensive as a rule going to a dealership to have service work done tends to be a headache, however she went above and beyond professionalism to make sure that all the teas were crossed and eyes were doted. She is very professional, and I felt at ease and will definitely Feel so to go back to the service department if necessary and request her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had such a positive experience with Katie at Robert Brogden's Olathe Buick GMC. It's great to know that her professionalism put you at ease during your service visit. We appreciate your feedback and look forward to welcoming you back to our service department whenever you need assistance! Sincerely, The Robert Brogden Buick GMC Team

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Excellent service and a wonderful experience.

Excellent service and a wonderful experience. We didn’t have to wait very long and everything went well. Thank you very much.

Excellent service and a wonderful experience.

Excellent service and a wonderful experience. We didn’t have to wait very long and everything went well. Thank you very much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear you had an excellent experience at Robert Brogden's Olathe Buick GMC. It's great to know that our team provided you with prompt service. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

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Good service advisor.

Good service advisor. Prompt and efficient. Paid attention to what I said and solved the problem

Good service advisor.

Good service advisor. Prompt and efficient. Paid attention to what I said and solved the problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're glad to hear that you had a great experience with our service advisor at Robert Brogden's Olathe Buick GMC. Prompt and efficient service is what we strive for, and it's fantastic to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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Good communication from Matt.

Good communication from Matt. Not related to him, but the cost to replace two headlight bulbs seemed prettttttty high, $870??. Maybe don’t charge an outrageous amount for labor.

Good communication from Matt.

Good communication from Matt. Not related to him, but the cost to replace two headlight bulbs seemed prettttttty high, $870??. Maybe don’t charge an outrageous amount for labor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Cameron! We appreciate your positive comments about Matt's communication, but also understand your concerns regarding the cost of the headlight bulb replacement. At Robert Brogden's Olathe Buick GMC, we strive to provide quality service and transparency regarding pricing. Your input is valuable, and we will take it into consideration. Please feel free to reach out if you have further questions or concerns. We hope to serve you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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Dropped my truck off on a Tuesday and Friday was a

Dropped my truck off on a Tuesday and Friday was a holiday, but even so I did not get an update on my vehicle until the following Monday and it was only it to get diagnostics down to figure out what was wrong with the transmission. It was determined that I needed a new transmission and tires. They were also going to do a coolant flush. I agreed to the service and had to check back several times to see when the work may be completed. On Wednesday, a week and a day after I dropped off my truck, I was told they did not have a transmission and could not find one and it would be a while before I could get my truck back. I asked if they could do the tires and coolant flush and I pick it up that day and then bring it back when they found a transmission. I was told no at first because the tech on my truck was out. I said surely someone else could complete the work. Finally was told they could get it done and picked it up. My new tires are covered in some sealant they used when mounting them as well as my wheels, this should have been cleaned off. I also found a half empty energy drink in my truck. I don’t drink energy drinks. There were also hand prints on my steering wheel. All around very disappointed in the quality of work done here. I won’t be back.

Dropped my truck off on a Tuesday and Friday was a

Dropped my truck off on a Tuesday and Friday was a holiday, but even so I did not get an update on my vehicle until the following Monday and it was only it to get diagnostics down to figure out what was wrong with the transmission. It was determined that I needed a new transmission and tires. They were also going to do a coolant flush. I agreed to the service and had to check back several times to see when the work may be completed. On Wednesday, a week and a day after I dropped off my truck, I was told they did not have a transmission and could not find one and it would be a while before I could get my truck back. I asked if they could do the tires and coolant flush and I pick it up that day and then bring it back when they found a transmission. I was told no at first because the tech on my truck was out. I said surely someone else could complete the work. Finally was told they could get it done and picked it up. My new tires are covered in some sealant they used when mounting them as well as my wheels, this should have been cleaned off. I also found a half empty energy drink in my truck. I don’t drink energy drinks. There were also hand prints on my steering wheel. All around very disappointed in the quality of work done here. I won’t be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Brandon. We appreciate your feedback and understand your frustrations regarding the delays and the condition of your vehicle upon pickup. Your concerns about communication, cleanliness, and service quality are important to us, and we strive to improve in these areas. We encourage you to reach out to Robert Brogden's Olathe Buick GMC directly so that we can address your concerns more thoroughly. Thank you again for your input and for giving us the opportunity to assist you. Sincerely, The Robert Brogden Buick GMC Team

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Great teamwork throughout the process Very nice people

Great teamwork throughout the process Very nice people and a smooth enjoyable experience my salesman, Jimmy Carpenter was a pro. I will go back for My next cae

Great teamwork throughout the process Very nice people

Great teamwork throughout the process Very nice people and a smooth enjoyable experience my salesman, Jimmy Carpenter was a pro. I will go back for My next cae

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Larry! We appreciate your kind words about the teamwork and your smooth experience at Robert Brogden's Olathe Buick GMC. We're glad to hear that Jimmy provided you with professional service. We look forward to helping you with your next car purchase! Sincerely, The Robert Brogden Buick GMC Team

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Lacy did a great job.

Lacy did a great job. Followed up with details and options. Vehicle was complete as expected.

Lacy did a great job.

Lacy did a great job. Followed up with details and options. Vehicle was complete as expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We’re thrilled to hear that you were pleased with Lacy and the service you received at Robert Brogden’s Olathe Buick GMC. Our team is dedicated to providing detailed options and excellent follow-up. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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Everyone was extremely helpful and patient.

Everyone was extremely helpful and patient. They were professional and explained all of my options. It was very easy and I would definitely recommend them to anyone who is looking for a vehicle. They will help you find what you are looking for!

Everyone was extremely helpful and patient.

Everyone was extremely helpful and patient. They were professional and explained all of my options. It was very easy and I would definitely recommend them to anyone who is looking for a vehicle. They will help you find what you are looking for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're happy to hear that you found our team at Robert Brogden's Olathe Buick GMC helpful and professional during your experience. We appreciate your recommendation and look forward to assisting you or anyone you send our way in the future. Sincerely, The Robert Brogden Buick GMC Team

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Lacy was awesome.

Lacy was awesome. She communicated very well throughout the whole repair process for my car.

Lacy was awesome.

Lacy was awesome. She communicated very well throughout the whole repair process for my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that Lacy provided excellent communication during the repair process for your car. At Robert Brogden's Olathe Buick GMC, we strive to offer great service, and it's fantastic to know we succeeded in your experience. We look forward to assisting you again soon! Sincerely, The Robert Brogden Buick GMC Team

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