Adams Toyota

Stanford Fassett help me out a lot ,he was patience, very nice, and talk to me about the car. I asked a lot of questions and he addressed them where I could understand it. I'm very happy with my car and with the payments I thank him so much for helping me when I hear that someone is looking for a car I'm going to call him. Thank you so much Amanda Higgins

Terrible service. Third day I've been here in one week to get hose replaced. First day waited 3 hours before told hose had hole. Got rubbing point fixed elsewhere, then returned next day for hose replacement. After waiting another 5 hours was told they didn't have the hose and would send to Chicago: it would take 3 days Eight more days before part. Today I've been on waiting room 5.5 hours and counting. They refuse to tell me how much longer. No one has offered to drive me home, or a cup of coffee, or given me an update. The service rep probably went away, so I asked another rep for some idea of how much longer. No reply or support. The lady next to me said she'd waited 3 hours for an oil change. I DO NOT RECOMMEND LEE'S SUMMIT ADAMS TOYOTA.

I’ve been a client for many years and have always worked with Alberto Perez. He and the management team and financial advisors have always been so kind and respectful. They have made it easy and enjoyable to go through the process of buying and trading cars. I especially like how transparent Alberto is and how hard he works to help me and my family. I’m never disappointed with my service and recommend Alberto to my friends. It’s nice to feel so comfortable there too!

my vehicle was in an accident and hit from behind. I took it to the service center just to make sure all cameras and sensors and everything was functioning. They charged $199 to do a detailed inspection and found that the hatch was off and when it was closing, it was making a horrible grinding sound. They told me they couldn’t do anything there that I’d have to take it to collision. I finally was able to get the other person‘s insurance to acknowledge that they were gonna fix the vehicle so I made an appointment at Adam’s Toyota collision center and took the vehicle and I told them I was not worried about any of the little scratches or anything on the vehicle. It was mainly just the hatch that I was worried about not closing. There was no major appearance damage so I just wanted to hatch fixed before it burned out the motor. I took it in on a Monday and explain exactly what I wanted looked at which was the hatch. he did not take any notes and I made sure to keep emphasizing that it was a hatch that I was concerned. I had talked to the insurance company and told them the hatch was my main concern. Three days later at Toyota collision Center called me back. he explained that the van was ready to be picked up and then they only found minor scratches on the bumper. I asked what about the hatch making that horrible sound when it closes he took a few minutes and then given an answer we opened a close 1000 times and never heard any noise so I went to pick up the van and open the hatch and close it and it was still making noise I went in and said something to them. Hey could you come out and check this? It’s making that noise still and they said at service center that the noise was because it was off alignment. I sit there and waited for a while and then the manager came out and he said I we told you we’ve looked at it and we hear nothing and I’m not gonna entertain this anymore. Here’s your keys I left and took it to another collision center. they showed me how the trunk was off line. There’s a dents in the inside of the hatch that was causing it to miss align and everything was visible by looking at it. However the people at Adam’s Toyota collision center could not see any of this very visible damage. The noise is alone is assigned that something is wrong. We looked at other sienna’s and none of them made that noise that they swore up and down was just normal noise that the hatch makes it’s a very horrible vibration before it goes into the locking mechanism to shut and lockdown. I tried to get a hold of someone at Adam’s Toyota to let them know how dissatisfied I was and I got nothing but attitude. I finally got a hold of the lady that was like well. If you wanna talk to the gym, you have to find someone else to be able to make an appointment that she couldn’t do long story short I just got pushed around and ignored I am very dissatisfied with the service that I was provided, and I have always used Adam’s Toyota for the service of my vehicle and this is the first time that I have been disrespected and treated so badly

Gonzalo was great from beginning to end of my purchase of my new 2026 Toyota tundra 1794. I had been looking for a tundra for a few months and bumped into their website. I saved over $6,000 more than I would have from any dealer in Texas. I flew into Kansas City on a Sunday. On Monday morning Gonzalo picked me up at 9a.m. and took me to the dealership in my new Tundra. I inspected the vehicle went to finance and out in a little over an hour. There were no games no pressure about buy this or do that. I would buy from Adams again.

Worst dealership ever. I am 60 years old and I have been to quite a few. Started lying and bull xxxxting from the beginning. Tried to get me for a higher price then advertised.

Thier service sucks. I have purchased 5 vehicles from them over the years. The service has steadily declind over the past few years. I now dread going there for any reason. Even with an appointment it's an hour and a half wait for the most simple service and the prices are outrageous. 2 hour wait just to get an inspection with an appointment. I can have my tires rotated and fluids changed in less time. Humm...

Amazing experience from BenLewis experience through finance and out the door. Will be back to buy future cars.

I asked them to fix the leaking windshield on my FJ Cruiser. It is a common problem. They said $140 for the diagnosis when I dropped it off. The next day they call me and said a master tech looked at it and found no leak. The entire front A pillar has mold on it where it is leaking. That sort of incompetence can't be ignored. It has to make you wonder what else they are screwing up. I would advice against taking my vehicle to this place.

I initially had some problems with a recent service visit but when service manager got back from vacation he addressed all my concerns and made it right. I’m just writing this do reward someone for a job well done 👍