Reviews
Write a reviewI got my car
I have been to a lot of places and kept getting told no or I needed a co-signer. It took a couple days but these guys got me a car with no co-signer.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Martin, It was a pleasure. Thanks for the business.
MS VICKI
I will not go any place else to purchase a vehicle. When I am ready for my next one, I will be right back here at Blue Ridge Auto & Truck .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ms Vicki, It was great working with you. If you need anything, PLEASE call
Mr. Newton
Great customer service. Treated with respect. Very friendly staff.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You
very pleased
This was the easiest car I ever bought. I would recommend them to anyone.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ricky, Thank you
Great overall service !!!! Was very happy
I was treated like a human not just a number I felt that they really cared about me not just making money
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We do our best to make people feel at home.
Very Unhappy & would not recommend to anyone!
Looking at a used antique-like Cadillac car. I sent an email for more info, vehicle history, & more pictures of the engine, rims & interior, etc.. Mexican/Spanish person responded with "it looks good and runs good" so what more do I need. I can either buy it or leave it. I was flabber-gasted and I Left It! I informed them that I was out-of-state and would need more info before I drive 8 hrs to view the vehicle. I also asked for a vehicle history as it said there were 25 reports on the vehicle and "I" would have to pay for that info. Why should I pay for info regarding a vehicle which the Sales Person should be fully aware of. Sales Person was TERRIBLE! And I wasn't able to talk to a manager or anyone as the sales person would not transfer me. With that kind of customer service - I really believe that the car had alot of problems that the Dealership knew about and was just trying to pawn the vehicle off on anyone who would pay their FULL asking price!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I am so sorry about that. I know which salesman your talking about. He is no longer with us. I really wish you would have called back and talked to me or Darin. Once again I am truly sorry.
No Accountability
I bought a 2007 Dodge with 109,000 miles on it. Within 5 months and 3,000 miles, the engine started ticking I took it to Dodge for inspection and found that it needed over $3,000 worth of work for lifters, head gasket, camshaft, and valves. I took it back to Blue Ridge Auto Plaza and they specifically told me "thats the risk you take for buying a used vehicle". The owner refuses to do anything because I didn't buy the "Extended Warranty". So once you buy the car, after their 30 day 1,000 mile warranty, you are on your own. I will never refer or buy anything from that dealership and I am also calling Problem solvers.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I hate that you had problems with the car. Unfortunately cars do brake. We put a 30 day 1000 mile warranty on the car. Had it had problems within the warranty period we would have fixed it.
Great sales person and service
Was very pleased with the sales man he was very nice and helpful however the only thing I was dissatisfied with was when it was time to go over contract the actual monthly payment was higher then what he told us but overall good service!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to say overall it was good. Thank You.
plane and simple
straight forward, and quick. very easy to deal with
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am glad you had a good experience.
Shop man rude
On several occasions, I took my Miata in for service. I had an 2007 model and the shopman kept arguing with me that it had a timing belt, not chain. I stood my ground and he actually called headquarters and learned that I was correct. He had done this on several visits. I knew more about my car that HE did!!! I will never go there again.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I am so sorry to hear that. I wish I could say something to make it better.