Dick Smith Ford

4.9 out of 5 (4.9) 1245 reviews

Dealer on Cars.com since December 1999

Currently in stock!

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New Used Service

Today's Hours

Sales 8:00 AM - 8:00 PM
Service 6:30 AM - 7:00 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 6:00 PM
Sun Closed
Mon 6:30 AM - 7:00 PM
Tue 6:30 AM - 7:00 PM
Wed 6:30 AM - 7:00 PM
Thu 6:30 AM - 7:00 PM
Fri 6:30 AM - 6:00 PM
Sat 6:30 AM - 6:00 PM
Sun Closed

Reviews

4.9 out of 5 4.9
1245 lifetime reviews.
  • March 8, 2018

    Dick Smith has always been our first stop whenever we are in the market for a car. We are so happy with our purchase, but what made this experience e...xceptional was the level of customer service we received from Jason Diehl. Jason is extremely knowledgeable, and he went out of his way to take care of us; including having the car we wanted to test drive on that cold day all warmed up for us! Customer service just doesn't get any better than this!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Pam, Thank you for the glowing review. It is so nice to here that a customer has had an exceptional experience. We would have to agree that Jason, do...es an outstanding job from greeting the customer to putting the license plates on their new vehicle before they drive away. We also appreciate that Dick Smith Ford is always your first stop when it comes to your car buying decisions.


  • 4.0 out of 5
    May 18, 2018

    was lied to about the back shocks, needs new sway bar kit on all 4 sides. Apparently there was no way for them to know on their 124 pt check list, bec...ause they are up in the engine for this car, but, they are rusted, happened awhile ago. My only complaint is the back shocks. They should have known about that. Good car for only having to come up with $700 to fix it.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    May 16, 2018

    Jessica was very knowledgeable, helpful, and patient. She worked really hard to make sure that she knew exactly what I wanted. She was the reason the ...deal got made.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    William- Thank you for your business and the kind review. We are always proud of all our employees, but it adds an extra shine when a customer feels g...ood about who they worked with and are willing to send in a review commending their service. We hope you enjoy your new truck and look forward to seeing you again for your first oil change or scheduled service.


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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Air Filter Replacement

    $24.98

    Cabin Filter Replacement

    $59.98

    New Battery

    $123.95

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since December 1999

Why Dick Smith Ford?
Here are a few of the many reasons why you want to buy from Dick Smith Ford. We strive to provide an outstanding customer experience through top notch customer service. We provide low everyday pricing on In-Stock new vehicles and Low No Hassle Pricing on used vehicle. We pride ourselves on an outstanding staff that strives to provide a high level of product knowledge and the great customer service you want and deserve.

"Dick Smith Ford in Raytown. Get a Dawg Gone Good Deal!"
Dick Smith Ford
9505 East State Route 350 Raytown, MO 64133
New (816) 287-5971
Used (816) 287-5969
Service (816) 287-5965
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