Jay Wolfe Acura

Talked to the sales department about buying a used vehicle told them that we had to drive far to get there and what we were willing to finance and what we were willing to put down on said vehicle they acted eager to get us there once there the price wasn’t what we agreed upon and they tried giving us a subprime interest rate when my credit is super prime. The salesman were idiots to put it bluntly.

Very professional and helpful. Shout out to Norm, go ask for him and he will take care of you. He was head and shoulders above any other salesman I dealt with in my months long car buying experience.

Great service from the service department. Very professional and quick turnaround time. Took the time to listen.

Outstanding work by Norm and Danny. We like the most important customers they ever had!

This dealer had a great selection of used cars at very competitive prices. We ended up buying our car from them and we could not be happier. From the salesman to the sales manager to the finance manager, everyone was very nice and polite and explained everything. I would highly recommend checking out this dealer if you’re looking for a quality used vehicle

I had an amazing experience here. Norm was AMAZING and honestly realistic, which is hard to find at most dealerships because it is all about sales usually. Not to Norm, you can tell he thoroughly enjoys what he does and it reflects in how the experience of buying a new car with him is. He was super open and at the end of the day got me in my first NEW , NEW car. He not only sold me my car he also made sure to follow up with me the next day and a couple weeks later too to make sure to ask how it was going with the new car. I appreciate the experience and can't wait to come back in the future and to refer loved ones here.

We bought a used car from them. Few minor bumps during the process but all in all we were treated well. Cecil was great to work with and he did everything possible to take care of our concerns. He even went out of his way to pick us up from the train station. It is hard to find people who care about their customers in these trying times but we felt like we were important to them. We appreciate all who helped us with our concerns and did everything they could to address them.

Norm was fantastic during my car buying experience! He was honest, helpful and genuine throughout the entire process. 10/10 recommend!

This was quite possibly the worst service visit I have ever had at an automotive dealership. The condensed version is…. We made an appointment 2 weeks prior for AC & maintenance on our 2017 RDX that was purchased & serviced here. From the second my wife met Larry it went downhill. Larry (without looking at VIN) immediately quoted diagnosis fee indicating it’s not a warrantable repair…. After seeing the vehicle is indeed under 4/50, the tune changed just a bit. 2 hours later I get a call saying I need a new AC condenser due to a rock hitting it & guess what…. NOT warranty, how coincidental. I asked for pictures of the damage…. Larry is confused at this request & needless to say, I never received any pictures. I called the service manager, Brian the next day to follow & left a voicemail…. Call was never returned. Sooooo Tuesday 09/07 I show up at 7:00 am to look at the vehicle personally…. The service manager Brian, myself & the technician all look at the vehicle on a lift together….. there is NO damage seen on the condenser, only a wet/oily area on the left seem. I asked where’s the damage to the tech? He says…. “Well, it might be behind the power steering cooler”. We all agree to remove the condenser from the vehicle to see this elusive damage…. I get a call/pictures a couple hours later with a BIG hole right behind where the power steering cooler sits….. SO magically a rock went around the power steering cooler & through the condenser on the backside. No, that didn’t happen, by a long shot! This hole was added after the condenser was removed, the ac was still working, just not 100%. With a hole the size of what was showed, it absolutely would have zero refrigerant left at all! It’s hard to win a game the house has all the rules to. I just said to fix it & call me when it’s done, as I’m over a barrel at this point. I pick the car up the next day, ac is cold…. Oil change message still says 20%. Called Larry to find out if oil was changed or not. In normal Larry style, no call back. Edit: oil still dirty & NOT changed…. Paid for it though. Terrible visit, won’t be back, won’t buy next RDX here. Thieves really.

Norm did a great job! We enjoyed the experience and the car a great deal. We plan to return again to buy another Acura! The end.