Jay Wolfe Acura

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
90 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    October 8, 2020

    Pretty sure that there is NOT a true inspection that happens to actually “certify” a vehicle. Nothing but problems with out vehicle since day 1!!! In the... shop more than its not. Of course they are happy to give us trade in value for a vehicle that we just purchased a few months ago and help us find a new car. Most stressful experience w a car purchase in my entire life!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 18, 2020

    buying a car is a stressful adventure. We want the right car, a fair deal, and questions answered. I knew which car I wanted and to the salesman’s credit... he did not try to up sell me to a new or more expensive car. I live in Oklahoma in a town to small for an Acura dealership. I wa therefore shopping online. The car they delivered was as nice if not nicer than the on line pictures. I left some important things in the console and they were shipped to me promptly. These guys were a pleasure to deal with. Highly recommended

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • June 11, 2012

    I took my 08 TL in for service and ended up walking out with a new car. 2012 Acura TL! My service advisor Dan K. helped me get with the right sales person... Chad L. These two guys really gave me the best expericence I have ever had at a car dealership, service is always fast and the sales process was smooth and very easy. They will have my business forever. Way to go guys! Keep up the good work! -K

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 3 found this review helpful. Did you?
    Dealer Response

    We are thrilled you have had such a great experience, and we will continually strive to exceed your expectations. Thanks for being a part of our fami...ly.

  • 5.0 out of 5
    July 13, 2019

    Jay Wolfe Acura goes above and beyond. They have definitely risen the bar.This was the first time car buying has ever been easy for me. I went in knowing... which car I wanted to buy. There was no pressure to buy anything. We were served complimentary breakfast while waiting. Everyone we came in contact with was pleasant and interested in helping me with anything I might need. The finance portion of the purchase was quick and simple. I didn't have to fill out the same info over and over. I did do the quick finance app online prior to coming in. At no time did I feel pressured or feel like they were trying to trick me into anything (like many car dealers). I was given a tour of the dealership and where to go for future service or parts. Before going home they had someone sit in the car with me and go over how to use some of the functions and even paired my phone with the Bluetooth. My husband and I were amazed by the hospitality of Jay Wolfe Acura and we will definitely be back. Thank you!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 10, 2017

    The dealearship and the salesman were very professional and great to work with. The car was super clean. We are thrilled!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 28, 2017

    We purchased a certified 2010 ZDX in the summer of 2013. My wife and I really enjoy the ride. I have found maintaining the car at Jay Wolfe Acura to... be painless. The experience has been so good we purchased a 2017 certified RDX for my wife to drive.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 19, 2016

    Really easy purchase. Loved working with Emily. Pleasant experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    May 17, 2016

    These guys really wanted me to buy a car. If you appreciate enthusiasm and persistance, these sales people will not disappoint.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 22, 2014

    I've been a customer for over 13 years. All cars purchased by the family have the support of not only the original salesman [ yes, still there!] but everyone... that has since been involved...the service is the most friendly, supportive and transparent. Can't forget to thank everyone in the Lounge that makes you feel comfortable when you do have to wait for service completion!! Awesome! Finally time to trade in the 7-yr old and move on to new technology-- the experience was fantastic! This is a dealership that others try to imitate.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 22, 2014

    Not only was my service experience EXCELLENT as always, the friendliness of the staff went above and beyond my expectations. The service rep that helped... me, explained everything in detail, kept me updated about the progress of my vehicle, and when my car was finished he walked me out to my car to make sure everything was in working condition. That is great customer service!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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