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Bob Sight Ford

(1,427 reviews)
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Sales hours:
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Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (816) 744-8937 (816) 744-8937
Used (816) 774-4078 (816) 774-4078
Service (816) 744-8568 (816) 744-8568

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Sight Ford from DealerRater.

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Lee Swanson was great to work with and Brian Sight helped...

Lee Swanson was great to work with and Brian Sight helped to make us feel welcome and special. The entire process was very enjoyable. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The service team, including the techinician, are always...

The service team, including the techinician, are always professional. They explain things so you can undertand them. They aboslutly can be TRUSTED. That is HUGE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Located just what we were looking for in an Escape and...

Located just what we were looking for in an Escape and there was very little pressure in the buying decision. Would buy again from this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We found Tim to be extremely helpful and responsive to...

We found Tim to be extremely helpful and responsive to our requests. He was very thorough in his explanation of the vehicle at the time of delivery. The delivery of the vehicle and extra work required to get it ready in a short period of time is very much appreciated. I firmly believe in doing business in the community I live in but will only do so when the customer service is acceptable. The employees of Bob Sight Ford Sales and Service are the reason I keep coming back. Bob Sight Ford is able to maintain their Sales and Service work force like no others. I always recommend this dealership when asked for a referral. Thank you for all you do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The buying experience was great. There was no pressure...

The buying experience was great. There was no pressure from Steve to buy something that I wasn't interested in. Steve answered all the questions that I had and if he didn't know the answer (which was rarely) he knew where to go. We ordered me a truck which never got built because of some scarce parts that were not available. We searched local dealerships and didn't find anything. Then they got a truck in that I wanted and have been happy with it since I got it. Also, I was in the financing office for only 15 minutes. All in all, great buying experience. Will go back to Steve next time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great overall experience! Best Ford dealer I've been to! ...

Great overall experience! Best Ford dealer I've been to! Our sales man mike schwally was very friendly and had are best interest first! When we are ready to get another car we will return. Thank you for an Awsome car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

I brought the windstar in for repair to correct a recall...

I brought the windstar in for repair to correct a recall problem. The service prople were professional and courteous, and work was completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bob Sight Ford truly cares about its' customers. We have...

Bob Sight Ford truly cares about its' customers. We have faith that no matter what our automotive need, Bob Sight Ford will try its' best. What more can one ask? Walter & Angela Terry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had a very positive and easy experience in purchasing a...

Had a very positive and easy experience in purchasing a new 2011 Ford Escape. Everyone was friendly and helpful. Would highly recommend Bob Sight Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have purchased 4 vehicles from Bob Sight Ford since...

I have purchased 4 vehicles from Bob Sight Ford since 1998. I have never been treated as well, much less better, at any other dealer, regardless of brand. The people I've dealt with always remember me and always take the time to speak and shake my hand. I feel very comfortable there and hope to be doing business with them for many years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.