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Landmark Dodge Chrysler Jeep Ram

(141 reviews)
Visit Landmark Dodge Chrysler Jeep Ram
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:00am–2:30pm
Sunday Closed Closed
New (816) 278-1577 (816) 278-1577
Used (816) 278-1604 (816) 278-1604
Service (816) 278-1578 (816) 278-1578

Inventory

See all 453 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2018.
Explore the new and pre-owned inventories at our Independence MO dealership lot. At Landmark Dodge Chrysler Jeep we strive to provide the latest and most desirable Chrysler Dodge and Jeep vehicles at competitive prices. Still can't find what you're looking for? Fill out the CarFinder form on our website and we'll find and obtain the car you've always wanted.

We offer more than just cars. Check out our specials and promotions parts and service departments financing options and more. We provide all the tools you need to drive away your dream vehicle today!

Service center

Phone number (816) 278-1578

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:00am–2:30pm
Sunday
Closed

Reviews

(141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Landmark Dodge Chrysler Jeep Ram from DealerRater.

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Walked in June 9th text drove a Jeep Finance Manager

Walked in June 9th text drove a Jeep Finance Manager tried to upcharge me 1200 in fees that are never broken down. Final price was 25,569 after they advertised a sticker price of 23,990 and had the never to say that he was cutting me a deal because I wasn't financing. KBB range is between 22,700 and 24,800 I told him what the KBB range was and he ignored the statement. I walked off. The car was out of gas and hasn't moved in a month. This dealership is just chasing financing and not trying to sell vehicles. They sell debt not cars. They are worse than a credit card company

Walked in June 9th text drove a Jeep Finance Manager

Walked in June 9th text drove a Jeep Finance Manager tried to upcharge me 1200 in fees that are never broken down. Final price was 25,569 after they advertised a sticker price of 23,990 and had the never to say that he was cutting me a deal because I wasn't financing. KBB range is between 22,700 and 24,800 I told him what the KBB range was and he ignored the statement. I walked off. The car was out of gas and hasn't moved in a month. This dealership is just chasing financing and not trying to sell vehicles. They sell debt not cars. They are worse than a credit card company

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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We have purchased many vehicles in the past.

We have purchased many vehicles in the past. Today, we visited Landmark dealership in Independence with the intention of purchasing a Jeep Wrangler. We spent considerable time on the lot examining the Jeeps, but no salesperson approached us to offer assistance. Eventually, I approached the showroom to seek help. Unfortunately, the experience was unexpectedly unprofessional and uncomfortable. Our assigned salesperson was Josiah, and regrettably, this was the most disappointing sales experience we have encountered, car or other. Josiah seemed to make fun of us and used sarcasm and rudeness to make his points. All we asked for was the interest rate of the vehicle in which we were interested. He would not give us that but insisted that we drive the vehicle which we did not want to do as we already own a Wrangler and just wanted the interest rate information. We felt very disrespected and uncomfortable and even unsafe due to Josiah's confrontational attitude. Ultimately we chose to leave the dealership. Another important detail to our interaction with Josiah was when I told Josiah my wife had changed her mind from a four door to a two door, he replied, "Yes, women do that." So unprofessional and sexist. Additionally, we were asked to move our vehicle, which we had parked while looking at the inventory. During this interaction, Josiah was accompanied by two other staff members (as if he needed muscle backup when all we wanted to do was purchase a car) and engaged with us in a manner that we found extremely disrespectful and dismissive. We recommend any other Jeep dealership in the area. We had a great experience at Excelsior Springs Jeep.

We have purchased many vehicles in the past.

We have purchased many vehicles in the past. Today, we visited Landmark dealership in Independence with the intention of purchasing a Jeep Wrangler. We spent considerable time on the lot examining the Jeeps, but no salesperson approached us to offer assistance. Eventually, I approached the showroom to seek help. Unfortunately, the experience was unexpectedly unprofessional and uncomfortable. Our assigned salesperson was Josiah, and regrettably, this was the most disappointing sales experience we have encountered, car or other. Josiah seemed to make fun of us and used sarcasm and rudeness to make his points. All we asked for was the interest rate of the vehicle in which we were interested. He would not give us that but insisted that we drive the vehicle which we did not want to do as we already own a Wrangler and just wanted the interest rate information. We felt very disrespected and uncomfortable and even unsafe due to Josiah's confrontational attitude. Ultimately we chose to leave the dealership. Another important detail to our interaction with Josiah was when I told Josiah my wife had changed her mind from a four door to a two door, he replied, "Yes, women do that." So unprofessional and sexist. Additionally, we were asked to move our vehicle, which we had parked while looking at the inventory. During this interaction, Josiah was accompanied by two other staff members (as if he needed muscle backup when all we wanted to do was purchase a car) and engaged with us in a manner that we found extremely disrespectful and dismissive. We recommend any other Jeep dealership in the area. We had a great experience at Excelsior Springs Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Price advertised on internet was very attractive, however

Price advertised on internet was very attractive, however when I got final price it was over $5000 dollars more than advertised, excuses were offered, saying it was explained in fin print, I looked at ad again and could not see any explanation. beware of this dealer.

Price advertised on internet was very attractive, however

Price advertised on internet was very attractive, however when I got final price it was over $5000 dollars more than advertised, excuses were offered, saying it was explained in fin print, I looked at ad again and could not see any explanation. beware of this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Scam DEALER at LANDMARK JEEP.

Scam DEALER at LANDMARK JEEP. This is the 3 month I have tried to get a situation resolved and the same answer happens which shows why every time you come to this location its always new staff and the same management staff. It's the fact that I had to go in the again to find out why it is taking so long and its always the same story and even if I was to wait there for 2 hours, I would ignore by them. So many bad reviews and just another that will add to their list and drop their ratings with CDJR and make other dealerships get business since it will never stop. WORST DEALERSHIP in Independence, MO.

Scam DEALER at LANDMARK JEEP.

Scam DEALER at LANDMARK JEEP. This is the 3 month I have tried to get a situation resolved and the same answer happens which shows why every time you come to this location its always new staff and the same management staff. It's the fact that I had to go in the again to find out why it is taking so long and its always the same story and even if I was to wait there for 2 hours, I would ignore by them. So many bad reviews and just another that will add to their list and drop their ratings with CDJR and make other dealerships get business since it will never stop. WORST DEALERSHIP in Independence, MO.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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This is the new thing I guess in the car sales space.

This is the new thing I guess in the car sales space. Advertised price is deceptive because you will receive another (larger) amount when you arrive. This dealer has a prep, finance and trade in fee that’s not represented in the Cars.com site. This should be prohibited. I called and they wouldn’t give me a price over the phone. I had to test drive the car to see all of the up charges. The 16k car I was interested in went up to over 19k because I didn’t want any of the ballon services. They refused to removed the extra charges so I left the car there. Was able to find the same car closer to home for the advertised price and I bought it. Do not use these deceptive dealer.

This is the new thing I guess in the car sales space.

This is the new thing I guess in the car sales space. Advertised price is deceptive because you will receive another (larger) amount when you arrive. This dealer has a prep, finance and trade in fee that’s not represented in the Cars.com site. This should be prohibited. I called and they wouldn’t give me a price over the phone. I had to test drive the car to see all of the up charges. The 16k car I was interested in went up to over 19k because I didn’t want any of the ballon services. They refused to removed the extra charges so I left the car there. Was able to find the same car closer to home for the advertised price and I bought it. Do not use these deceptive dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Good prices and great people.

Good prices and great people. Would recommend anyone looking for a vehicle to shop here.

Good prices and great people.

Good prices and great people. Would recommend anyone looking for a vehicle to shop here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I went to look at a 2019 and 2017 Jeep Wrangler for sale.

I went to look at a 2019 and 2017 Jeep Wrangler for sale. The 2019 was listed four months ago, and the 2017 was listed five months ago. The 2019 had several scratches, chipped paint, and a broken drivers-side window button, along with several modifications (cheap mall-crawler-style aftermarket wheels and tires and possibly some suspension work). It had three prior owners, and at least one reported accident. Given the issues above and that it was sitting in their "Budget Row," I imagine these vehicles will be sent to auction when they don't sell in the next 1-2 months. Nevertheless, I decided to take it for a test drive, and when we got on the highway, I encountered the dreaded "Death Wobble" for the first time. I did not get a chance to drive the 2017 Wrangler as as it wouldn't start... another red flag. After getting back to the dealership, the sales lady did a workup sheet for the vehicle at full price. I told her that I couldn't make an offer in its condition (primarily, the mechanical issues), and that the most I would give her for it (in pristine condition) was $16k, cash. She went to her manager, who came in and introduced himself. He seemed a bit slow, getting confused when I said I wasn't prepared to offer him full price in the vehicle's current state - obviously, from the context, I meant "condition" and not "location" and had to explain this to him. He insisted that the chips and scratches were normal for Wranglers and that the price asking for the vehicle was "aggressive." He also admitted that the vehicles hadn't been run very often, and that it not starting was also "normal" and expected. He was argumentative, brusk, and dismissive, and unwilling to acknowledge any of my concerns. Realizing there was no deal to be made, and that these vehicles were destined for the auction as I can't machine him being able to sell them in the next month or two, I thanked them both for their time and left. I felt bad for the sales lady, she was pleasant to work with, and had her manager elected to be reasonable, I would have been more open to trying to work with them. I suppose I should be thankful he intervened as he dissuaded me from making a bad decision.

I went to look at a 2019 and 2017 Jeep Wrangler for sale.

I went to look at a 2019 and 2017 Jeep Wrangler for sale. The 2019 was listed four months ago, and the 2017 was listed five months ago. The 2019 had several scratches, chipped paint, and a broken drivers-side window button, along with several modifications (cheap mall-crawler-style aftermarket wheels and tires and possibly some suspension work). It had three prior owners, and at least one reported accident. Given the issues above and that it was sitting in their "Budget Row," I imagine these vehicles will be sent to auction when they don't sell in the next 1-2 months. Nevertheless, I decided to take it for a test drive, and when we got on the highway, I encountered the dreaded "Death Wobble" for the first time. I did not get a chance to drive the 2017 Wrangler as as it wouldn't start... another red flag. After getting back to the dealership, the sales lady did a workup sheet for the vehicle at full price. I told her that I couldn't make an offer in its condition (primarily, the mechanical issues), and that the most I would give her for it (in pristine condition) was $16k, cash. She went to her manager, who came in and introduced himself. He seemed a bit slow, getting confused when I said I wasn't prepared to offer him full price in the vehicle's current state - obviously, from the context, I meant "condition" and not "location" and had to explain this to him. He insisted that the chips and scratches were normal for Wranglers and that the price asking for the vehicle was "aggressive." He also admitted that the vehicles hadn't been run very often, and that it not starting was also "normal" and expected. He was argumentative, brusk, and dismissive, and unwilling to acknowledge any of my concerns. Realizing there was no deal to be made, and that these vehicles were destined for the auction as I can't machine him being able to sell them in the next month or two, I thanked them both for their time and left. I felt bad for the sales lady, she was pleasant to work with, and had her manager elected to be reasonable, I would have been more open to trying to work with them. I suppose I should be thankful he intervened as he dissuaded me from making a bad decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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We worked with Zach and had a wonderful experience!

We worked with Zach and had a wonderful experience! We never felt pressured into making a decision. We felt very comfortable working with him and he helped us find a car we LOVE!!

We worked with Zach and had a wonderful experience!

We worked with Zach and had a wonderful experience! We never felt pressured into making a decision. We felt very comfortable working with him and he helped us find a car we LOVE!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Semi ok service, I guess.

Semi ok service, I guess... they are kind, but very unorganized and poor communication. The service department is awful. I called before driving out there (35 minutes away and informed them of that) and when I got there (35 minutes later) they had already closed for the day... early! The guy in the service department who answered the phone did not even bother to tell me they were closing soon or anything. I had to wait for a manager to find the keys so he could access my vehicle so I could pick it up. I would not recommend at all. If I could give them zero stars I would.

Semi ok service, I guess.

Semi ok service, I guess... they are kind, but very unorganized and poor communication. The service department is awful. I called before driving out there (35 minutes away and informed them of that) and when I got there (35 minutes later) they had already closed for the day... early! The guy in the service department who answered the phone did not even bother to tell me they were closing soon or anything. I had to wait for a manager to find the keys so he could access my vehicle so I could pick it up. I would not recommend at all. If I could give them zero stars I would.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Thank you so much Christopher Johnson for making my

Thank you so much Christopher Johnson for making my buying experience such a knowledgeable and smooth transaction. I love my van...

Thank you so much Christopher Johnson for making my

Thank you so much Christopher Johnson for making my buying experience such a knowledgeable and smooth transaction. I love my van...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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