Landmark Dodge Chrysler Jeep Ram

2.3 out of 5 2.3
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Landmark Dodge Chrysler Jeep Ram Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:00 AM - 2:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2018

Explore the new and pre-owned inventories at our Independence, MO dealership lot. At Landmark Dodge Chrysler Jeep, we strive to provide the latest and most desirable Chrysler, Dodge and Jeep vehicles at competitive prices. Still can't find what you're looking for? Fill out the CarFinder form on our website and we'll find and obtain the car you've always wanted.

...



We offer more than just cars. Check out our specials and promotions, parts and service departments, financing options and more. We provide all the tools you need to drive away your dream vehicle today!

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.3 out of 5 2.3
39 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 16, 2019

    We had a wonderful experience with this dealership. The customer service was excellent. We are very pleased with our purchase and got a terrific deal too!... Thanks!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 16, 2019

    I inquired about a used 2010 BMW 550i. I immediately received an email saying that the vehicle was available and asking when I would like to test drive... it. I responded and got nothing back. I called the next morning and the very unprofessional salesman ask me what I wanted??? Not "how can I help you?" So I again ask about the vehicle and he very bluntly says it was sold 2 days ago...he then proceeds to tell me about another vehicle thats triple the price...no thanks! Please work of better communication and customer service skills.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 11, 2017

    Quick, friendly, open and thorough experience with John Link at Landmark Jeep. Definitely return again in the future.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 18, 2019

    Great working with Austin, always come here to get my oil changes. They do such a great job and very helpful. They are very personable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 29, 2019

    I buy a lot of cars for my company, and myself. Dealing with dealerships something that I'm very familiar with. This dealership reminded me of what buying... used cars was like 15 years ago. It was amusing but ultimately a total waste of my time. They do the scribble large non sense numbers with black magic marker routine. Seriously they really do that. Ask for the car fax and they tell you it's clean. Demand to see it and find out it's a lemon buy back. The most hilarious part is where they ask you for a deposit before they put numbers in front of the management. Why would I put a deposit on a car that we haven't come to an agreement on? At this point I thanked them, told them that we couldn't come to an agreement and left. Went to another dealer, and we're currently working on the price that I'm willing to pay. If you're looking for an example of how to NOT sale cars I recommend this place. If you're wanting to know what buying used cars was like 15 years ago I suggest this place. If landmark is reading this I suggest you update your used car hovel. It was depressing to sit in. The furniture is ancient, and wasn't nice when it new thirty years ago. You should also strive to keep your cars clean, both inside and outside. Test drives should not include a stop to the gas station because the car is out of gas. I shouldn't have to suggest this but inspect your cars for missing parts... A hood latch is important... I am still curious how you changed the oil without a hood latch.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    23 people out of 23 found this review helpful. Did you?
  • 1.0 out of 5
    May 27, 2019

    They will rip you off on your trade in big time! They tried to give me 7k trade in for a 2014 Cadillac ats with 56k miles when trade in value is almost... double that. I have bought 2 brand new jeep in past 10 years! I will never ever buy from landmark! Nice to treat a combat vet like this on Memorial day.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    8 people out of 8 found this review helpful. Did you?
  • 1.0 out of 5
    April 7, 2019

    Got online quote. Asked additional questions. No response. Went to dealership rep busy. Waited around never heard from salesman. Did not get a call back.... Called tried to talk to a 2nd salesman. He was busy asked to leave message, was told he didnt have voice mail not computer access.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    6 people out of 6 found this review helpful. Did you?
  • 1.0 out of 5
    March 25, 2019

    My girlfriend and I purchased a used 2013 explorer limited. Nice car but sales people were not very honest. These people don't communicate and are clueless.... Wasted 2 trips of 35 minutes 1 way and there were hidden fees of over $1100 because they lost money on other vehicles and they want the customers to pay for it. Finally worked something out and ended up with the $18000 car and 5 days later a shock is making a popping noise and needs replaced and they told us there is no warranty. What happened during this 120 point inspection they advertise that only took 15 minutes to perform. No wonder they didn't find this. You can simply grab the shock and move it and it pops. Obviously someone is lying about this inspection or they don't look at the important stuff. With all the troubles I would never ever purchase another vehicle here or recommend them to anyone.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 1.0 out of 5
    March 15, 2019

    Robert the sevice guy is a liar and has had my car for 3 days just to put it on a diagnostic machine. Never got an answer went to pick up my car after... 3 DAYS without transportation. DO NOT TAKE YOUR VEHICLE TO GET SERVICED HERE!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?
  • 1.0 out of 5
    February 22, 2019

    Just a word for the wise. Never do business with Landmark Dodge in In Belton. This dealership is incompetent. Worst experience I have ever had purchasing... a vehicle and I have bought a lot of vehicles over the years.We traded in a Ford Explorer with a buyout of 23,000. The contract agreed to that amount. About 2 months go by and I get a bill from Ford for $1,222. Turns out they don't know how Ford does their trades and they just turned it in to Ford "for me". So now I owe excess mileage charges and late fees. Not once did this dealer notify me they were having a problem. It took me all of 2 minutes to figure out all they had to do was pay the 23,000 with a check to Ford on my behalf and I take the car to a Ford dealer and do the buyout. That way I would not have incured further charges. When I contacted the dealership all they said was this was a nightmare and I should be glad they got it handled. They would not pay off the additional $1222 and that I was out of luck. So now I have to sue them to get the money rightfully owed to me! Terrible customer service. Avoid this dealership at all cost.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
View More Reviews