Dellen Chevrolet GMC

I had to get a new tire and it would be ordered & I would have to come back the and I was told that it would take about 30 minutes, I promised to get there before 4:30 which I did, but I was there for about 90 minutes, and I felt since it was a planned appt & I fulfilled my promise to get there by when I was asked to that I shouldn’t have to wait until they could fit me in!

Jaxson was extremely helpful with the process of trading in vehicles as well as directing us through the process of purchasing two new vehicles!

Service was good. They were quick with both oil change and recall repairs. I did have to pay for my oil change but when I bought my vehicle I was told the first two oil changes were free.

One of the best dealerships in the Indianapolis area. Excellent service department who is always attentive to you needs. Well done!

Professional and helpful, great place and will be making it the dealership of my choice for maintenance.

Service dept needs to have another person to answer calls for service dept. I tried 3x before I was actually connected to service dept, no one available to answer previous calls. Do not like booking appts on line.

The work done on the car seems to have been done well and quickly. The communication I got before and during could and should have been better. I understand things take time to ship, but nobody called me to tell me parts were delivered, I had to call in. I was told on the phone that I would have a rental to take to work. I arrived and the car was gone. I believe they said someone took it the day before to the bank and hadn’t returned it. I waited in the lobby and they were able to get me in a rental, so I do appreciate that. However the car was dirty and had several warning lights on the dash.

Overall good communication, car took longer than expected, but was given loaner vehicle. Andrew was very nice and patient

Since I live in Greenfield-I wanted to utilize someone locally. Little upset with the service I received on my recent visit. I am in sales- my car- depends on my ability to maintain a salary. I had an appointment- dropped the car off at 9;00AM rather than wait. I had to call at 11;00AM to see if they found the problem out and estimated cost. Didn't get a reply back till 3;00PM-didn't know what the issue was- told them again-4;12PM told technician looking again at car. No word- I knew was closing- call at 5;30PM inquiring- the person checked my car in was gone for day- didn't think to finish taking care of me. Person on phone said they hadn't even looked at my car- told them I was coming to pick it up. Arrived- spoke to Drew- he was so apologetic- offered to assist. Drew would be the only reason I would consider coming back.

Had my 2025 2500HD in for the radio power button not working. You replaced the radio and when I pick it up I found a screw in the cup holder. I'm hoping your mechanic didn't leave anything else not done right. Thanks , Keith Shaffer