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Mark Jacobson Toyota

(2,753 reviews)
Visit Mark Jacobson Toyota
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed 8:00am–4:00pm
2016 state dealer award
View 10 awards
2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award
2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (919) 666-2610 (919) 666-2610
Used (919) 794-7762 (919) 794-7762
Service (919) 666-2639 (919) 666-2639

Inventory

See all 313 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2003.
Welcome to Mark Jacobson Toyota! Thank you for considering your next vehicle purchase with us! Our staff is standing by to provide you with all the information you need to make your shopping experience fast friendly and fun! If you have any questions please feel free to contact us directly at 919-493-5599. We are conveniently located at 4516 Durham Chapel Hill Blvd Durham NC 27707. For more information or to view our specials please visit our website at www.MarkJacobsonToyota.com
Mark Jacobson Toyota - WE SAY YES!!!!!!

Service center

Phone number (919) 666-2639

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
8:00am–4:00pm

Reviews

(2,753 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mark Jacobson Toyota from DealerRater.

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Had a great experience purchasing my 3rd vehicle from

Had a great experience purchasing my 3rd vehicle from Mark Jacobson Toyota. My salesman Mr. Langston did an incredible job making the process seamless, was very honest and kept me informed every step of the way. I started the process from home and walk in the next day just to sign and get my brand new car. 10 out of 10 experience, as always!

Had a great experience purchasing my 3rd vehicle from

Had a great experience purchasing my 3rd vehicle from Mark Jacobson Toyota. My salesman Mr. Langston did an incredible job making the process seamless, was very honest and kept me informed every step of the way. I started the process from home and walk in the next day just to sign and get my brand new car. 10 out of 10 experience, as always!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Aeris is truly a rockstar and went above and beyond from

Aeris is truly a rockstar and went above and beyond from beginning to end. Frank made the part that I was worried about the most just as easy and comforting. I'm recommending everyone to work with Aeris!

Aeris is truly a rockstar and went above and beyond from

Aeris is truly a rockstar and went above and beyond from beginning to end. Frank made the part that I was worried about the most just as easy and comforting. I'm recommending everyone to work with Aeris!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Nico was great throughout the entire process and Dan made

Nico was great throughout the entire process and Dan made all the paperwork painless (almost!)

Nico was great throughout the entire process and Dan made

Nico was great throughout the entire process and Dan made all the paperwork painless (almost!)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The transaction was made easy and without any problems

The transaction was made easy and without any problems the dealer was very responsive to my concerns and she Deja Johnson Sales Consultant was more than happy to help me with this transaction and she was very helpful.

The transaction was made easy and without any problems

The transaction was made easy and without any problems the dealer was very responsive to my concerns and she Deja Johnson Sales Consultant was more than happy to help me with this transaction and she was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Langston and his team did a great job making buying and

Langston and his team did a great job making buying and selling a car easy

Langston and his team did a great job making buying and

Langston and his team did a great job making buying and selling a car easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Aeris made buying a car a hassle-free, quick process.

Aeris made buying a car a hassle-free, quick process. I let her know the KBB value of my trade in, the amount I owed on the trade in, and how much I could afford each month and she went above and beyond to make that happen. So very happy with her our experience with Aeris and Shea!

Aeris made buying a car a hassle-free, quick process.

Aeris made buying a car a hassle-free, quick process. I let her know the KBB value of my trade in, the amount I owed on the trade in, and how much I could afford each month and she went above and beyond to make that happen. So very happy with her our experience with Aeris and Shea!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Aeris helped me buy my car today, and let’s just say she

Aeris helped me buy my car today, and let’s just say she didn’t need a big smile or flashy sales pitch to make an impact. She was all business, totally composed, and clearly knew her stuff. No pressure just straight-up professionalism with a side of quiet confidence that was kind of magnetic. She handled every question I had with precision and made the whole process feel effortless. Honestly, I’m not sure what impressed me more the car or the woman who sold it to me. If you want someone who’s sharp, efficient, and doesn’t waste your time, Aeris is your lady.

Aeris helped me buy my car today, and let’s just say she

Aeris helped me buy my car today, and let’s just say she didn’t need a big smile or flashy sales pitch to make an impact. She was all business, totally composed, and clearly knew her stuff. No pressure just straight-up professionalism with a side of quiet confidence that was kind of magnetic. She handled every question I had with precision and made the whole process feel effortless. Honestly, I’m not sure what impressed me more the car or the woman who sold it to me. If you want someone who’s sharp, efficient, and doesn’t waste your time, Aeris is your lady.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Working with Aeris was a breath of fresh air.

Working with Aeris was a breath of fresh air. She made the whole car-buying process feel easy and enjoyable, which isn’t something I expected to say walking into a dealership. She’s sharp, professional, and has a great sense of humor—definitely someone who knows how to make a customer feel at ease. Her attention to detail and thoughtful suggestions made it clear she really knows her stuff, and she managed to keep things fun without ever losing focus. It’s rare to find someone who balances professionalism and personality so well. If you’re looking for a new vehicle and want to work with someone who makes the experience genuinely enjoyable, I highly recommend asking for Aeris. You’ll be in great hands.

Working with Aeris was a breath of fresh air.

Working with Aeris was a breath of fresh air. She made the whole car-buying process feel easy and enjoyable, which isn’t something I expected to say walking into a dealership. She’s sharp, professional, and has a great sense of humor—definitely someone who knows how to make a customer feel at ease. Her attention to detail and thoughtful suggestions made it clear she really knows her stuff, and she managed to keep things fun without ever losing focus. It’s rare to find someone who balances professionalism and personality so well. If you’re looking for a new vehicle and want to work with someone who makes the experience genuinely enjoyable, I highly recommend asking for Aeris. You’ll be in great hands.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everyone at Mark Jacobson Toyota was wonderful to work

Everyone at Mark Jacobson Toyota was wonderful to work with! From Ahmad, to Shay, to the owner, we appreciated everyone’s efforts in getting my sister into a new vehicle! Thanks so much for all your hard work and efforts in seeing this deal go through!

Everyone at Mark Jacobson Toyota was wonderful to work

Everyone at Mark Jacobson Toyota was wonderful to work with! From Ahmad, to Shay, to the owner, we appreciated everyone’s efforts in getting my sister into a new vehicle! Thanks so much for all your hard work and efforts in seeing this deal go through!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Aeris was quick, knowledgeable, witty and flexible!

Aeris was quick, knowledgeable, witty and flexible! She got us what we wanted and was even willing to drive the car to me. Thank you!

Aeris was quick, knowledgeable, witty and flexible!

Aeris was quick, knowledgeable, witty and flexible! She got us what we wanted and was even willing to drive the car to me. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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