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Niello Audi

(658 reviews)
Visit Niello Audi
Sales hours:
Service hours: 8:00am to 5:00pm
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Sales Service
Monday Closed 8:00am–5:00pm
Tuesday 11:00am–5:00pm 8:00am–5:00pm
Wednesday 11:00am–5:00pm 8:00am–5:00pm
Thursday 11:00am–5:00pm 8:00am–5:00pm
Friday 11:00am–5:00pm 8:00am–5:00pm
Saturday 11:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed

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New (916) 945-2412 (916) 945-2412
Used (916) 945-2752 (916) 945-2752
Service (916) 945-2279 (916) 945-2279

Inventory

See all 337 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2019.
For over forty years Niello Audi's service to the community has been marked by a commitment to providing distinctive automotive products and exceptional service while treating our customers with unyielding integrity. Call to schedule an appointment to test drive one of our new Audis Audi Certified or hand selected pre-owned vehicles. If you want to feel secure about how your Audi is serviced bring it to Niello Audi. We at Niello are prepared to offer you the highest level of customer service and care. With decades of experience you can be assured that our highly skilled Audi service department is ready to serve you.
Niello Audi is a Magna Society Dealer the highest rating for Audi customer satisfaction.

Service center

Phone number (916) 945-2279

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(658 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Niello Audi from DealerRater.

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Diane Ponce and Omead Anwar were wonderful to work with.

Diane Ponce and Omead Anwar were wonderful to work with. They made my experience in leasing a car and having it serviced smooth and stressless. Their patience and professionalism have made me and my family returning customers.

Diane Ponce and Omead Anwar were wonderful to work with.

Diane Ponce and Omead Anwar were wonderful to work with. They made my experience in leasing a car and having it serviced smooth and stressless. Their patience and professionalism have made me and my family returning customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Aaron Thetford General Manager athetford@niello.com

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I have been bringing my car to Neillo for several years.

I have been bringing my car to Neillo for several years. Everytime I see Omeed, and am so impressed with his kindness. He is always thoughtful and honest.

I have been bringing my car to Neillo for several years.

I have been bringing my car to Neillo for several years. Everytime I see Omeed, and am so impressed with his kindness. He is always thoughtful and honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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Great first service experience.

Great first service experience. Niello was fast, courteous and thorough. It was quite a distance to go there but Dain made the drive worth it because he explained how I could take better care of of my new Audi I will highly recommend Niello Audi and Dain to my Audi club enthusiasts I look forward to my next service visit

Great first service experience.

Great first service experience. Niello was fast, courteous and thorough. It was quite a distance to go there but Dain made the drive worth it because he explained how I could take better care of of my new Audi I will highly recommend Niello Audi and Dain to my Audi club enthusiasts I look forward to my next service visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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My sales person was fantastic!

My sales person was fantastic! I arrived assuming I’d go home with the newer version of my current car (Q5) but was open to suggestions. I ended up going home with a Land Rover Discovery and love it

My sales person was fantastic!

My sales person was fantastic! I arrived assuming I’d go home with the newer version of my current car (Q5) but was open to suggestions. I ended up going home with a Land Rover Discovery and love it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Aaron Thetford General Manager athetford@niello.com

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Omead is always making sure the customer service is the

Omead is always making sure the customer service is the best it can every time

Omead is always making sure the customer service is the

Omead is always making sure the customer service is the best it can every time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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We have been dealing with Niello Audi for many years .

We have been dealing with Niello Audi for many years . All of our experiences have been excellent.

We have been dealing with Niello Audi for many years .

We have been dealing with Niello Audi for many years . All of our experiences have been excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com

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Great place for service and do business.

Great place for service and do business. I always get treated with priority and professionalism

Great place for service and do business.

Great place for service and do business. I always get treated with priority and professionalism

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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We are very happy with the service we received with

We are very happy with the service we received with Omead. Unfortunately the update we needed to have done was not completed.

We are very happy with the service we received with

We are very happy with the service we received with Omead. Unfortunately the update we needed to have done was not completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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They worked well with meeting our needs in a quick and

They worked well with meeting our needs in a quick and timely matter and made it worth traveling to Sacramento.

They worked well with meeting our needs in a quick and

They worked well with meeting our needs in a quick and timely matter and made it worth traveling to Sacramento.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Aaron Thetford General Manager athetford@niello.com

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I can't rate the others because James took care of

I can't rate the others because James took care of everything. He is highly knowledgable and explains things in easy to understand terms. Only him as my service rep in the future!

I can't rate the others because James took care of

I can't rate the others because James took care of everything. He is highly knowledgable and explains things in easy to understand terms. Only him as my service rep in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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