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Herb Chambers Cadillac and Herb Chambers Maserati of Warwick

(784 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 833-5357 (888) 833-5357
Used (888) 833-7931 (888) 833-7931
Service (888) 832-4117 (888) 832-4117

Reviews

(784 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Cadillac and Herb Chambers Maserati of Warwick from DealerRater.

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Roblero was great, detail oriented and flexible.

Roblero was great, detail oriented and flexible. I felt he and Andy were fair in an otherwise “seller’s market”.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this feedback, Anthony! We appreciate you trusting the Herb Chambers Alfa Romeo of Warwick team with your purchase and hope we can be of service to you again in the future!

The financial agent and service intake assistant were

The financial agent and service intake assistant were both very helpful. They were both competent and courteous

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for commending our Service and Finance Departments! We appreciate you as a customer and look forward to seeing you next time! -Herb Chambers Alfa Romeo of Warwick

Herb Chambers of Warwick service department is friendly

Herb Chambers of Warwick service department is friendly and courteous. Was able to get service without an appointment. Excellent staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review of our service team! It was a pleasure having you visit us here at Herb Chambers Alfa Romeo of Warwick and we hope to see you again next time!

Since Shawna has been at the dealership, service has

Since Shawna has been at the dealership, service has improved. She is extremely knowledgeable and accommodating. Additionally, Ricky is a great Service Tech. They are both valuable assets to the dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Shawna, Ricky, and the team are thrilled to have you as a loyal customer! Thank you for coming to Herb Chambers Alfa Romeo of Warwick!

Consumer response

Thank you that makes me feel confident in my Alfa purchase and keep me with the brand and referring my family, friends and colleagues to Herb Chambers for service.

Customer service was great.

Customer service was great. The staff was phenomenal. The were very knowledgeable and great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your confidence sharing your experience working with our team at Herb Chambers Alfa Romeo of Warwick! See you next time!

One of the greatest experience besides having your first

One of the greatest experience besides having your first child sales and services one of the best glad to be part of the Alfa class

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your child's recent purchase! We appreciate your family as customers and look forward to seeing you next time at Herb Chambers Alfa Romeo of Warwick!

Shawna was excellent to work with!

Shawna was excellent to work with! She called me daily and thoroughly explained each work item.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience working with Rob at Herb Chambers Alfa Romeo of Warwick! We look forward to seeing you next time!

To whom it may concern, Nothing less than

To whom it may concern, Nothing less than excellent. They provided me with a vehicle to replace my tires, carefully inspected every aspect of my wheels, tires, breaks and front end as well as other noticeable discrepancies they might find in a random inspection. Fortunately they noticed a bent left rim which they have ordered another for me as well as a long break in my front windshield on the driver’s side. The front end was lined up perfect as well as the wheel balancing just like new. I was very impressed with the professionalism, courtesy, and discreet honesty about Shawna. At a time when covid seems to have lessened peoples confidence in any system, this experience worked perfectly like clockwork for me. I thank Shawna and the entire staff for their excellence in their performance of duty. Sincerely, Dr Ronald J Hall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ronald, we're so happy to hear that our technicians provided you with an excellent appointment! We're lucky to have you as a customer and look forward to working with you next time at Herb Chambers Alfa Romeo of Warwick!

The dealership and the sales people that I dealt with

The dealership and the sales people that I dealt with were professional, helpful, and made my auto purchase easy. This is the reason I’ve been a repeat customer several times. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

The dealership and the sales people that I dealt with were professional, helpful and made my auto purchase easy. This is the reason I’ve been a repeat customer several times.

Shawna is such an asset to your business!

Shawna is such an asset to your business! She understands the importance of customer service. She is courteous , Knowledgeable and professional . She scheduled my service and recall In a timely manner. It was great to deal with such an experienced service advisor!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback - Shawna will be so happy to hear it! Your business is greatly appreciated by all of us here at Herb Chambers Alfa Romeo of Warwick and we hope to see you again in the future. Take care!